Kim does make a very good point in that most of the threads posted publicly were because the affected parties were not getting responses via PM. I, personally, did not realize I could contact a moderator if, for example, I did not receive a trade item and was not getting any response via PM. So I can understand someone thinking that their only recourse in that case would be to post publicly. I’m sure the information about contacting a moderator is in the rules but I honestly was not aware of it. So, good information to have! Thank you!