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One more thing. There have been a number of inquiries about the ability to see the number of a product in stock. Here’s how it currently works: when the number in stock gets down to 5, it will be displayed on the product page. This is adjustable, but the store also uses this number to notify Susie that stock is low. So we have to strike a balance. Hopefully 5 will be a number that works for both shoppers and store administration. If not, we will find a solution. Thanks.
A FEW NOTES ABOUT THE NEW STORE
As Susie and Jennifer have mentioned, the new store was launched in a hurry just to get Windstone back online and in business as quickly as possible. Therefore, there are a lot of wrinkles that we didn’t have time to iron out beforehand. We appreciate your patience as we fix various issues and add more features. The new store is in WordPress; the old store (and the rest of the windstone site) are in Drupal. It has been the plan for a while now to move things into WordPress, which we feel strongly will provide a better experience for everyone in the long run. Just hang in there, and it’s all going to be good. Really.
Passwords
Because the store is in a different system than the rest of the site, it is necessary to log in to it separately. Existing customer accounts from the old store were migrated over (with your addresses and orders, etc.), but you will need to reset your password. This has been working fine for most people, but a few have gotten errors when trying to reset their passwords. If that happens to you, please email us. We will generate a new password for you. You can then log in and change it to something you will remember.
The Old Store
We have tried to remove all links to the old store (which is not functional), but there may well be some stray links still out there. We haven’t yet shut that store down because we still need access to some of it during this transition. PLEASE DO NOT USE YOUR OLD WINDSTONE STORE BOOKMARKS! Also, we recommend waiting a bit to add new store bookmarks to your browser as the URLs in the new store are still in flux.
Your Suggestions
We’ve been getting a lot of suggestions/complaints about various aspects of the new store. Please keep the suggestions and bug reports coming. There’s lots to do, so we have to prioritize. Functionality issues (bugs) will be addressed first—we have to first get the store working properly. But there are also a lot of nice features that we can add to the new store as we have time. Because the new store operates on a different platform, some things WILL BE DIFFERENT. But for the most part the features of the old store will be included in the new one (again, as time permits). We do appreciate your patience and support. I am one guy working on the Windstone site on a very part-time basis. Again, please give us your feedback, and in the end this new store will be really nice.
By the way, several people have requested more products per page on the category pages. I’ve installed a plugin that allows me to set the number (which I’ve currently set to 24) and allows you, the customer, to change it to your liking via a dropdown menu at the top of the product grid. Right now the options are 12, 24, or 36 products per page. But this is adjustable.
Cheers.
This is a minor bug in a new address module that was designed to import the address from your profile/account page to use when you create a new order in the store (if you don’t already have an address in there from a previous order). Lane is working on getting rid of that message that appears on login (sometimes), but in the meantime don’t be alarmed–there is no problem with your account.
You can now block unwanted PMs from specific users. When viewing a PM, you will see a “block author” button.
You can also “ignore” posts by specified users.
On your account page (click “my account” at the upper right of any page) you will see “Ignored Users” at the bottom of the page. Click the “View your ignored users” link and enter the username that you want to ignore.
You can now “ignore” posts by authors of your choosing.
On your account page (click “my account” at the upper right of any page) you will see “Ignored Users” at the bottom of the page. Click the “View your ignored users” link and enter the username that you want to ignore.
Let me know if you have any questions.
You can now block PMs from specific users. When viewing a PM you will see a “block author” button. Enjoy.
You can now block unwanted PMs from specific users. When viewing a PM, you will see a “block author” button. I hope this helps; let me know if it doesn’t address the issue.
As for “blocking/ignoring other users forum posts”: Let me know how you feel this should work (or how it worked on the old forum) and I will look into it.
Thanks.
ADDED: New Private Message email notification
By default, you will be notified of new private messages by email. If you don’t want to be notified by email, you can toggle this feature off by going to your user profile page (MY ACCOUNT), clicking the EDIT tab, and scrolling to the bottom of that page, where you will see a checkbox for email notification.
Just letting everyone know that there is a thread now in the Announcements section called New Website Change Log. It’s a place for us Windstoners to simply list website changes/additions/fixes as they are added. It should make it easy for everyone to see at a glance what improvements are made to the site.
Just letting everyone know that there is a thread now in the Announcements section called New Website Change Log. It’s a place for us Windstoners to simply list website changes/additions/fixes as they are added. It should make it easy for everyone to see at a glance what improvements are made to the site.
First of all, sorry about the difficulty. And don’t worry, we will get all your messages one way or another.
Now, did you change your username on the old site or the new one? Shaun (Snapdragon) set up the “PM repository,” so he’s the authority. But as far as I know, whatever username you were last using on the old site should still work. You have tried (unsuccessfully) to log in to the old site with both your old and new usernames; is that right?
ADDED: Quote module
This is something that a number of users have been pining for. It’s pretty self-explanatory, but let me know if you have any questions or problems.
ADDED: Thumbnails in Store Homepage Slideshow
Several users have requested the ability to see, at a glance, what’s new in the store. You can now hover over the thumbnails to see everything more quickly or to skip some items. Hopefully this will address everyone’s needs.
