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Susie

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Viewing 15 posts - 166 through 180 (of 1,745 total)
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  • in reply to: Spring PYO Member Swap 2020 #1605546
    Susie
    Keymaster

      We restocked the PYO Dragon (the smaller one) today! We also put in ONE PYO Unicorn, and a few PYO Kitty Griffins. Tomorrow there may be a few of the PYO long haired flap cats. If the ONLY thing your partner wants is a PYO Keeper, email me and I’ll see if we can get one to you in time to paint it (there’s just a small possibility, let me know!). I’m sorry we haven’t much in stock.

      I’m having trouble writing the email address in this post! Please ignore that part at the front before “susie”…

      susie@windstoneeditions.com

      in reply to: Another Spam account – Kayla #1602009
      Susie
      Keymaster

        Our Webmaster Clay has flagged that one.

        Remember, if a message from a stranger begins with “Hello Dear” its most likely spam! And do not follow any links on such a message. That Kayla Noyes was super friendly to us all this morning. We apologize that we cannot keep all of the spam out and we thank those of you who help bring our attention to it quickly.

        in reply to: Windstone Raffle JANUARY 2020 – ends January 31! #1601859
        Susie
        Keymaster

          Entering the raffle will work best from the link in the announcement where the subject line of the email is pre-filled for you (and you add some details in the body of the email).

          Someone told me that their email entry bounced – anyone else have any trouble?

          in reply to: Grab Bag Ponycorns 2020 #1599790
          Susie
          Keymaster

            Just to let you know, none of them have left the building yet. We’ve been making shipping labels for them but they haven’t gone anywhere yet. Today those going UPS will go out, and Tuesday the USPS ones will begin going out. I do not think all of the USPS ones will be ready to ship out on Tuesday. Hang in there!

            in reply to: So, what’s next on the schedule? (Part 4 NEW for 2020) #1597816
            Susie
            Keymaster

              The Ponycorns are in the store! Four varieties – some batches are quite small. The limit is one per batch (you can buy one from each batch).

              I just realized the link in the announcement for Safari doesn’t go right to them. Here’s a link to Grab Bags in general: https://windstoneeditions.com/product-category/grab-bags/

              in reply to: So, what’s next on the schedule? (Part 4 NEW for 2020) #1597653
              Susie
              Keymaster

                We are open on Monday. Monday there is no U.S. Postal Service, but there is UPS service that day.

                Just a note about the way the Ponycorns are being packed: These are wrapped in bubble wrap, with the Ponycorn placed in a position so that he gets rolled up with his horn pointing straight at the opposite end of the box and about 2 inches from the end of the box (his bottom is maybe an inch from the other end of the box – the horn needs plenty of room in case he jumps headfirst toward the other end). He sits in there at an angle. The bubble wrap is firm around him protecting his hooves and preventing him from moving headfirst into the other side of the box. If you are going to be reshipping a Ponycorn, for best results pack it in the same way that we packed it (including that clear plastic bag he’s in, those protect the finish) – HOWEVER – BUBBLE WRAP CAN LOSE AIR! If you reuse the same bubble wrap he may sit in there a little too loosely – so add some more of something around him to keep him snuggly in place in his box. He shouldn’t move around in his little box, if he does, he needs more bubbles.

                This is different than we usually pack things and incredibly difficult to describe! Please make note of it and pass it along to anyone who might be shipping one to you. If we can, we’ll try to post more about this and maybe even some pictures, but its hard to reach everyone – so pass the message along. Thank you!

                in reply to: So, what’s next on the schedule? (Part 4 NEW for 2020) #1597635
                Susie
                Keymaster

                  Sorry folks, you can relax, the Ponycorns are not going into the store tonight. I cannot tell you when they will go into the store until it has happened (around here we literally do not know when something will happen until it already has).

                  Watch your email for the announcement. Please don’t run auto-refreshers on our store or manually refresh our store a zillion times, it slows things down and will make it harder for us to put them into the store when the time comes. Thank you!

                  in reply to: Something Amazing Happened #1597211
                  Susie
                  Keymaster

                    I am SOOOOO happy for you! <3

                    in reply to: Susie is the greatest #1597210
                    Susie
                    Keymaster

                      You are so WELCOME Darjeb! I’m so glad I made you smile! 🙂

                      in reply to: Windstone calendar contest #1583942
                      Susie
                      Keymaster

                        Entries due October 31st! Have some fun and send some photos!

                        in reply to: Windstone calendar contest #1583740
                        Susie
                        Keymaster

                          Pushing this thread up so that people will be sure to see it!

                          in reply to: Pumpkin Spice Fat Cat grab bag is in the store! #1582611
                          Susie
                          Keymaster

                            I have restocked the Fat Cats with the stragglers.

                            in reply to: Pumpkin Spice GB Fat Cat Show Off Thread – 2019 #1582351
                            Susie
                            Keymaster

                              The store is out of Fat Cats but there are a few stragglers that will be finished up – maybe tomorrow. If you have absolutely missed out on them, please email me and I’ll see if I can unite you with a Fat Cat. Email me at service@windstoneeditions.com and include your name and shipping address so that I’ll have that info right away.

                              in reply to: So, what's next on the schedule? (Part 3) #1581305
                              Susie
                              Keymaster

                                The Fat Cats will not go into the store tonight. Everything ALWAYS takes longer than we think it will! (and if you’ve ever tried to coax a zillion cats into boxes… welll… If we just put boxes down open and come back later we’ll probably find all of the boxes full of cats!)

                                in reply to: Renew adds #1580025
                                Susie
                                Keymaster

                                  I sent Clay a message for you Setsunawolf.

                                Viewing 15 posts - 166 through 180 (of 1,745 total)