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Clay

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Viewing 15 posts - 91 through 105 (of 306 total)
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  • in reply to: New website concerns (fixes, suggestions, etc) #1606212
    Clay
    Keymaster

      Kim, could you try clearing your browser cache and reloading the page? If you’re not sure how to do that, just PM me and I’ll help you. Thanks

      in reply to: New website concerns (fixes, suggestions, etc) #1605840
      Clay
      Keymaster

        The pictures aren’t displaying correctly in the classifieds. When you click on them, the top parts of the pictures are cut off, hidden under words at the top of the page and there’s no where to x them out to go back to the ad.

        This is fixed now (thanks for pointing it out). You may need to clear your browser cache for the changes to take effect.

        in reply to: New website concerns (fixes, suggestions, etc) #1605326
        Clay
        Keymaster

          I am trying to do research on my PYO swap partner’s collection, so I was checking the forum replies created tab on their profile, so photos would show up. No results will show past the first page. If I click for page two or the next arrow or anything, it says no results found.

          I see what you mean. We had this issue a while back, but it got resolved. I’ll have to look into why it’s happening again. Thanks for letting me know.

          in reply to: New website concerns (fixes, suggestions, etc) #1605324
          Clay
          Keymaster

            I really like that the Menu/Sub-menu listings on the desktop stay locked and visible at the top of the screen and are very accessible. It was a pain having to scroll all the way back up to the top of a thread or the topic list to select another menu/sub-menu item. ^_^

            Glad you like it. I’ve also added a “back to top” button, which will appear as you scroll down. Clicking it will take you back to the top rather than having to scroll back up. This should be particularly useful when viewing the site on a phone.

            back-to-top

            in reply to: New website concerns (fixes, suggestions, etc) #1605231
            Clay
            Keymaster

              The formatting isn’t working on my phone now. It looks like it is in desktop mode and this part where I am typing it going off the screen so I can’t see everything I’m typing. It took me forever to figure out where to find my messages and listings and things.

              [/Postquote]
              Yes the “my account” link is now at the bottom of the mobile menu. I see what you mean about the forum posting input box being wider than the phone screen. I’ll get that fixed, but in the meantime turning your phone to landscape orientation fixes it.

              in reply to: New website concerns (fixes, suggestions, etc) #1603282
              Clay
              Keymaster

                Clay I just tried 4 times to post new links in the Grab bag Directory thread and it won’t show my post. Can you please approve the last one? Also a couple weeks or so ago I posted about a giraffe documentary with links and it wouldn’t post either. I thought it would be approved after a short time but it never showed up. can you still approve that too? I put a lot of time into these posts for them not to work.

                Those are both approved and published now.

                in reply to: Spam PMs – June 18 #1602373
                Clay
                Keymaster

                  I just received a message from “Kayla Noyes” yesterday. Just so you know.

                  Yes, that message was sent on Jan 31; lots of people got that one. You can just delete it. I’ve already disabled the account that sent it out.

                  in reply to: Spam PMs – June 18 #1602010
                  Clay
                  Keymaster

                    I got a “Kayla” message. Anyone ever email her to try to find out what her scam is? And can’t the account be deleted, or does she just keep remaking it?

                    Every time this happens I delete the account and blacklist the IP, and then eventually she(?) creates a new account with a different email address and does it all over again. I think about 8 accounts so far.

                    in reply to: New website concerns (fixes, suggestions, etc) #1602003
                    Clay
                    Keymaster

                      Clay,
                      I am not getting emails when my ads expire anymore. Someone posted another thread about it, and I checked mine. All 8 were expired, and I hadn’t gotten a single email.
                      Also, the new renew icon is not obvious. At first, it looks like there is no link to renew the ad because it isn’t with the other links, and it isn’t labeled until you hover over it.

                      OK, I will look into this. I recently created a test ad and set it to expire yesterday. I got the expiration email as usual, so apparently the issues is not happening all the time (which makes it trickier to troubleshoot). I’ll post again here when I have more info.

                      in reply to: Renewing ads #1602002
                      Clay
                      Keymaster

                        I will work on this. I recently created a test ad (to test a different issue) and received an expiration notice yesterday as usual, so apparently the problem is intermittent. I’ll get it sorted out.

                        in reply to: New website concerns (fixes, suggestions, etc) #1602001
                        Clay
                        Keymaster

                          Spammers have been flagged and spam classified removed. Thanks everyone for notifying us.

                          in reply to: New website concerns (fixes, suggestions, etc) #1601045
                          Clay
                          Keymaster

                            Hey, Clay, has your email changed?

                            I’ve tried about three times in January to contact you by email (using clay@windstoneeditions.com) about a couple Forum issues, but never have had a response; it occurred to me today that maybe the email address had changed with the move to the new facility?

                            Sorry about that. I haven’t used that email in at least 5 years. You can email me at clay@clay-johnson.com, or you can always PM me. Or if you have an issue that might be relevant to others, you can just post it on this thread.

                            in reply to: Spam PMs – June 18 #1597534
                            Clay
                            Keymaster

                              Got a message from Cooper Marie that’s spam.

                              Yes, CooperMarie sent out a bunch of spam PMs. I flagged that account as a spammer and blacklisted their IP address, which should stop them (for now). Anyone who got a PM from CooperMarie, please just delete it. Thanks for reporting it Madison.

                              in reply to: New website concerns (fixes, suggestions, etc) #1597031
                              Clay
                              Keymaster

                                When editing a post, are we able to remove photos as well? I accidentally uploaded 2 of the same photo and I cant see where it can be deleted. The only option I see is inserting it into the content, but no option to remove it.

                                When you edit a reply (post) you should see a little dropdown menu at the right side of the screen (see screenshot), which gives you the option to delete it.

                                delete-attachment

                                in reply to: New website concerns (fixes, suggestions, etc) #1594812
                                Clay
                                Keymaster

                                  Ok, here is the latest on the forum speed issue. The forum software developer and I were able to identify the particular bit of code that’s causing the issue. It’s the part that identifies forums/topics/replies that are new since the last time you visited the forum. I have now reactivated the plugin that we’ve been using, but switched off the option to mark things as “new.” So…everything is back the way it has been (posts are back to displaying images inline), and the pages are loading quickly. The only exception is that nothing will be marked as “new” until he issues a bug fix for this problem, which he plans to do sometime next week. Sorry for the inconvenience this has caused. Thanks for your patience and your input. Everything should be back to normal in a few days.

                                Viewing 15 posts - 91 through 105 (of 306 total)