Renewing ads

Home Forums Miscellany Help & Feedback Renewing ads

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #1595594
    Setsunawolf
    Participant

      Hi Clay-
      It’s me again. I don’t have access to renew my blue fawn Kirin ad. Help please.

      Looking for Blue Fawn Baby Kirin
      Sanguine Oriental Test Paints, kinglet
      Sun Dragon Koi #3

      #1601835
      drag0nfeathers
      Participant

        Not sure if this has been happening to anyone else, but when an ad expires I no longer get notified about it expiring nor do I have option to renew/repost it.

        Got a busted Windstone?
        drag0nfeathersdesign@gmail.com
        *OPEN for repairs*

        *SEEKING GRAILS*
        Arc-en-ciel Emperor
        Siphlophis Male Dragon
        Calypso Hatching Empress
        Ivory Moss Sitting Baby Kirin
        Tattoo Mother Kirin
        Emerald Tabby Male Griffin
        Tie Dye + Orion Hatching Royalty
        Indigo Rockfish + Flame Tabby Little Rock Dragons
        Dragon Quail + Obsidian Frost Old Warriors
        Betta Sun Dragon + Male Dragon
        Dreamscape, Orion, Poison Dart, Fireberry, Spangler + Tigerberry Dragons

        #1601971
        GardenNinja
        Participant

          I just checked my ads, and they were all expired. I didn’t get any emails. To renew them, you now click on an unlabeled icon:
          Renew-ad-icon

          My keyboard is broken. I keep pressing "Escape", but I'm still here.

          #1601975
          Kim
          Blocked

            That’s good to know about renewing them. Someone posted an ad for Doberman puppies in the classifieds which is weird and I just got another spam message from the same Kayla person who has been blocked on here before.

            Looking for rainbow or pink & teal grab bags!

            #1602002
            Clay
            Keymaster

              I will work on this. I recently created a test ad (to test a different issue) and received an expiration notice yesterday as usual, so apparently the problem is intermittent. I’ll get it sorted out.

              #1610615
              drag0nfeathers
              Participant

                Hi Clay, I’m having issues with the ads.

                I can never seen to renew them so I have to keep making them over (which is fine) but now it’s jamming all my descriptions of items into a giant one paragraph mash up and I can’t seem to get the words to separate using either the enter Key or the tab key so it makes everything very difficult to read.

                The ad preview looks perfect, but then the ad in the actual ad area it appears as just all a bunch of words mashed together.

                example

                Male Dragon- Emerald NIB $145 Brown, chipped no box $80 Mother Dragon- Emerald w small repair by me no box $120 Brown, chipped no box $80 Young Dragon- Emerald Peacock no box $80 Peacock chips no box $60 Emerald chips no box $60 Fledgling Dragon- Emerald no box $80 Ruby no box $80 Black Gold, paint smudge on chest, has box $70 Hatching Royalty- Rainbow Empress NIB $120 Coiled w Crystal Ball- Black Gold no box $75 Silver no box $75 Jade chipped no box $60 White chipped no box $60 Oriental Dragons- Peacock Young no box $90 Amethyst Adult, one horn has crack in gold plating, I have removed it for easy swap out, has box $190 Griffins- Peacock Male no box $144 Black and White Mother (no eyes pots version) $144 Black Sunset Crouching Chick $54 Misc- Circle of Dragons no box, has glass votive holder but no candle. Stain on felt pad $80 PYO Unicorn painted by Joseph Frye (horn is not glued in) $75 ITEMS THAT ARE PICTURED IN GALLERIES BUT NOT LISTED ABOVE HAVE BEEN SOLD

                instead of

                Emperor –
                Silver NIB $330

                Old Warrior-
                Emerald NIB $295

                Male Dragon-
                Emerald NIB $145
                Brown, chipped no box $80

                Mother Dragon-
                Emerald w small repair by me no box $120
                Brown, chipped no box $80

                Young Dragon-
                Emerald Peacock no box $80
                Peacock chips no box $60
                Emerald chips no box $60

                Fledgling Dragon-
                Emerald no box $80
                Ruby no box $80
                Black Gold, paint smudge on chest, has box $70

                Hatching Royalty-
                Rainbow Empress NIB $120

                Coiled w Crystal Ball-
                Black Gold no box $75
                Silver no box $75
                Jade chipped no box $60
                White chipped no box $60

                Oriental Dragons-
                Peacock Young no box $90
                Amethyst Adult, one horn has crack in gold plating, I have removed it for easy swap out, has box $190

                Griffins-
                Peacock Male no box $144
                Black and White Mother (no eyes pots version) $144
                Black Sunset Crouching Chick $54

                Misc-
                Circle of Dragons no box, has glass votive holder but no candle. Stain on felt pad $80
                PYO Unicorn painted by Joseph Frye (horn is not glued in) $75

                ITEMS THAT ARE PICTURED IN GALLERIES BUT NOT LISTED ABOVE HAVE BEEN SOLD

                Got a busted Windstone?
                drag0nfeathersdesign@gmail.com
                *OPEN for repairs*

                *SEEKING GRAILS*
                Arc-en-ciel Emperor
                Siphlophis Male Dragon
                Calypso Hatching Empress
                Ivory Moss Sitting Baby Kirin
                Tattoo Mother Kirin
                Emerald Tabby Male Griffin
                Tie Dye + Orion Hatching Royalty
                Indigo Rockfish + Flame Tabby Little Rock Dragons
                Dragon Quail + Obsidian Frost Old Warriors
                Betta Sun Dragon + Male Dragon
                Dreamscape, Orion, Poison Dart, Fireberry, Spangler + Tigerberry Dragons

                #1610620
                GardenNinja
                Participant

                  Clay, I recently got expiration notices for four ads, and when I went to renew them, I discovered that another 5 had previously expired without sending me a notice.
                  Also, my list-style ads are having the same problem of no carriage returns that drag0n’s are.

                  My keyboard is broken. I keep pressing "Escape", but I'm still here.

                  #1610740
                  drag0nfeathers
                  Participant

                    Still having this same quirk with the ads. I’ve tried putting spacers in —–between—-listings—- but it’s still really hard to read them.

                    Got a busted Windstone?
                    drag0nfeathersdesign@gmail.com
                    *OPEN for repairs*

                    *SEEKING GRAILS*
                    Arc-en-ciel Emperor
                    Siphlophis Male Dragon
                    Calypso Hatching Empress
                    Ivory Moss Sitting Baby Kirin
                    Tattoo Mother Kirin
                    Emerald Tabby Male Griffin
                    Tie Dye + Orion Hatching Royalty
                    Indigo Rockfish + Flame Tabby Little Rock Dragons
                    Dragon Quail + Obsidian Frost Old Warriors
                    Betta Sun Dragon + Male Dragon
                    Dreamscape, Orion, Poison Dart, Fireberry, Spangler + Tigerberry Dragons

                    #1610787
                    GardenNinja
                    Participant

                      I think Clay is not following this topic. I’ve PM’d him about the problem.

                      My keyboard is broken. I keep pressing "Escape", but I'm still here.

                      #1610812
                      Clay
                      Keymaster

                        Sorry, I was not subscribed to this thread (I am now). I see what you mean about the formatting. There was a recent update to the Classifieds plugin, and I’m guessing there’s a bug in it. I contacted the plugin’s developer about it, and they usually reply promptly, so I should be able to get this sorted out soon. When did you start noticing the formatting problem (no line breaks)?

                        As for the expiration notices, here’s what I see looking at the listings admin panel…

                        There are a bunch of ads that should be expired, but aren’t. For example, an ad with an expiration date of 5/12, but which is still listed as “active” rather than “expired” and appears in the listings on the site. So I’m guessing that when you say you had expired listings, you mean that the expiration date had past (not that the ad was labeled “expired”)? Is that the case? If so, then the issue is not that the system isn’t sending emails, but that the expiration date is not triggering a status change from “active” to “expired.”

                        Of course, either way it’s a problem, but I’m just trying to identify the root of it, so I can pass that along to the developers. Thanks for your help!

                        #1610840
                        GardenNinja
                        Participant

                          Correct, the expiration date was past. I didn’t check if they were still showing in the listings, and didn’t notice whether the ad was labeled expired.

                          Perhaps a week ago? Not sure.

                          My keyboard is broken. I keep pressing "Escape", but I'm still here.

                          #1611442
                          Clay
                          Keymaster

                            The formatting (line breaks) issue is now resolved. There was a bug in the plugin that the developers were not aware of, but they have now fixed it. Sorry it took a little while.

                            #1620999
                            GardenNinja
                            Participant

                              Once again, I had a bunch of ads past their expiration dates, and didn’t receive notices. They all showed as “active” in my classifieds dashboard.

                              My keyboard is broken. I keep pressing "Escape", but I'm still here.

                            Viewing 13 posts - 1 through 13 (of 13 total)
                            • You must be logged in to reply to this topic.