Home › Forums › Miscellany › Help & Feedback › New website concerns (fixes, suggestions, etc)
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April 30, 2019 at 9:42 am #1565546
And THANK YOU for restoring the New Notification message up at the top! I too had relied on that to check my Private messages!
Always looking for a lovely GB Young Unicorns, TP Male Dragons or TP Male Griffins!
April 30, 2019 at 10:11 am #1565548Hey Clay. Just noticed that you have made the font color red, when you are entering the body of a new email message to someone. Yikes! Boy, is Red hard to see clearly! Would you mind changing the color to yellow or aqua or some other color that will contrast a little better. Thanks!
I didn’t intentionally make it red. Not sure how that happened, but I’ll take a look.
April 30, 2019 at 10:19 am #1565552Hey Clay. Just noticed that you have made the font color red, when you are entering the body of a new email message to someone. Yikes! Boy, is Red hard to see clearly! Would you mind changing the color to yellow or aqua or some other color that will contrast a little better. Thanks!
I didn’t intentionally make it red. Not sure how that happened, but I’ll take a look.
Fixed now. This was caused by a recently installed update.
May 8, 2019 at 3:18 pm #1566495This probably is related to the store problems last night. The “Track Your Order” tab on the “Shop” page under My Account worked properly.
However, the tabs labeled “Orders”, “Downloads”, “Addresses”, “Payment Methods” and “Account Details” do not work.
Each of them gave me the same message:
“Oops! That page can’t be found.Nothing was found at this location. Try searching, or check out the links below.”
May 8, 2019 at 3:24 pm #1566496This probably is related to the store problems last night. The “Track Your Order” tab on the “Shop” page under My Account worked properly.
However, the tabs labeled “Orders”, “Downloads”, “Addresses”, “Payment Methods” and “Account Details” do not work.
Each of them gave me the same message:
“Oops! That page can’t be found.
Nothing was found at this location. Try searching, or check out the links below.”
I noticed that one a few days ago, I just kept forgetting to report it here myself….
4 things I'm looking for:
1. Mother Meerkat
2. production color Sitting Young Oriental dragons to be made in more colors besides VF, Brimstone would be awesome!
3. Female Griffin – Siamese with White
4. September Raffle Prize 2022 AHD Male GriffinMay 8, 2019 at 3:52 pm #1566498So this is an issue for me, but only when on my iphone. When I go to any category of items for sale (Dragons, grab bags, etc) only the first page is visible. If there are multiple pages, I can’t get to them. The clickable page numbers/arrows are missing. Like I said, this only occurs for me on my iphone X, and it works fine on my computer.
Seeking Test Paints & GBs ! Please get in touch if you'd trade/sell. I'll remove pieces from list by owner request
ANY Red Eyed Unis
ANY Test Paint Bat
UNIS:
The Purple/Yellow Baby Uni of Awesome
Male- Snow Leopard TP
White Lighting Male, Pony, Colt and Grand - I have Mom, Baby, & Young
Ponycorns: Golden Zebra and/or Spotted Skunk
Mother: Okapi
Gothic - Mahogany
PEGS: Male Midnight Calico, Male Bloodstone, Mother Starlight Rain
DRAGONS: Male CoyoteMay 8, 2019 at 5:28 pm #1566561So this is an issue for me, but only when on my iphone. When I go to any category of items for sale (Dragons, grab bags, etc) only the first page is visible. If there are multiple pages, I can’t get to them. The clickable page numbers/arrows are missing. Like I said, this only occurs for me on my iphone X, and it works fine on my computer.
I have this issue on my laptop at home, where I usually use an old version of Safari. If I use Chrome, which is more up to date, it’s okay.
Looking for...
Sitting young oriental dragon koi gold and white
May 8, 2019 at 8:15 pm #1566575So this is an issue for me, but only when on my iphone. When I go to any category of items for sale (Dragons, grab bags, etc) only the first page is visible. If there are multiple pages, I can’t get to them. The clickable page numbers/arrows are missing. Like I said, this only occurs for me on my iphone X, and it works fine on my computer.
I have this issue on my laptop at home, where I usually use an old version of Safari. If I use Chrome, which is more up to date, it’s okay.
This is almost certainly a caching issue. Your browsers are probably loading an old version from cache. Please try clearing your browser cache, and then let me know if it’s not fixed.
Safari desktop: Go to Safari > Preferences > Privacy and click the “manage website data” button. Select “windstoneeditions.com” and click the “remove” button.
Safari iPhone: go to Settings > Safari and click “clear history and website data”
May 8, 2019 at 8:19 pm #1566576This probably is related to the store problems last night. The “Track Your Order” tab on the “Shop” page under My Account worked properly.
However, the tabs labeled “Orders”, “Downloads”, “Addresses”, “Payment Methods” and “Account Details” do not work.
Each of them gave me the same message:
“Oops! That page can’t be found.
Nothing was found at this location. Try searching, or check out the links below.”
I will look into this on Thursday. Stay tuned…
May 8, 2019 at 10:01 pm #1566578Thank you, Clay! Clearing the browser cache on my iPhone fixed it. 💜
Seeking Test Paints & GBs ! Please get in touch if you'd trade/sell. I'll remove pieces from list by owner request
ANY Red Eyed Unis
ANY Test Paint Bat
UNIS:
The Purple/Yellow Baby Uni of Awesome
Male- Snow Leopard TP
White Lighting Male, Pony, Colt and Grand - I have Mom, Baby, & Young
Ponycorns: Golden Zebra and/or Spotted Skunk
Mother: Okapi
Gothic - Mahogany
PEGS: Male Midnight Calico, Male Bloodstone, Mother Starlight Rain
DRAGONS: Male CoyoteMay 9, 2019 at 2:44 am #1566583Yeah I was also going to mention I can’t update my addresses or check orders either. Hope it’s fixed soon.
Looking for rainbow or pink & teal grab bags!
May 13, 2019 at 5:16 pm #1567076This probably is related to the store problems last night. The “Track Your Order” tab on the “Shop” page under My Account worked properly.
However, the tabs labeled “Orders”, “Downloads”, “Addresses”, “Payment Methods” and “Account Details” do not work.
Each of them gave me the same message:
“Oops! That page can’t be found.
Nothing was found at this location. Try searching, or check out the links below.”
It turns out this was caused by a bug in the software. They just released (and I installed) a new version that fixes the issue. It’s working again in my testing, but let me know if you still have trouble.
May 14, 2019 at 5:43 pm #1567211Unless it’s just me… it seems that photos posted later this afternoon can’t be loaded. It spins around awhile then displays an ‘X’. Photos posted this morning and earlier are showing. I have looked on the Classifieds and in Forum posts.
Please ignore this it suddenly started working.
May 15, 2019 at 7:20 am #1567262Unless it’s just me… it seems that photos posted later this afternoon can’t be loaded. It spins around awhile then displays an ‘X’. Photos posted this morning and earlier are showing. I have looked on the Classifieds and in Forum posts.
Please ignore this it suddenly started working.
Thanks for letting us know. WP Engine, the company that hosts our website, has been having some performance issues the last few days, and they’ve been working to resolve them. Someone else reported that our site was down, but every time I’ve checked things have been working normally. So I suspect the image problem was related to this. Hopefully they have everything fixed now, but if anyone notices problems, please report them here so I can pass them along to WP Engine. Thanks!
May 15, 2019 at 1:21 pm #1567295P.S. to Clay’s note: If you cannot post to the forum, report problems by emailing service@windstoneeditions.com – Or if things are really bad, call us at 800 982-4464 (the voice mail isn’t personalized yet, it says something about “extension one” – that would be me!) Thank you!
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