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Susie

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Viewing 15 posts - 106 through 120 (of 1,735 total)
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  • in reply to: shell pink postponed? #1647664
    Susie
    Keymaster

      There is a thread about the Shell Pink on Face Book and I believe that Gina is going to tackle making a couple of styles in Shell Pink fairly soon! They’ll remain in “postponed production” until we know for sure we’ll have them. Postponed generally means they are things at the far end of The List of Things To Do for one reason or another.

      in reply to: 2021 eBay Auction Picture Thread #1644289
      Susie
      Keymaster

        Just a little FYI that we are going to be delayed in getting the ebay things shipped out – those that ended during this past weekend and yesterday and today – because I am home sick and I hadn’t prepared anyone else with how to ship them. Sorry!

        in reply to: GB Standing Hippogriff Discussion and Show Off Thread #1644288
        Susie
        Keymaster

          Hi everyone! I had pre-made labels for 72 of the boxes which went out July 12th, and then yesterday I pre-made another batch of about the same amount which should go out today. The ones going to other countries or with other items or UPS rather than USPS are not ready to go yet. I have a wonderful Helper Elf who is packing all of the boxes but hasn’t been trained to make the labels yet – and now I’m home sick and cannot make the labels as I’d planned! I’m sorry, there will be a bit of a delay for the packages I had not pre-made labels for. I won’t be releasing the shopping cart email that indicates that an order is “complete” until probably after you’ve received your packages. We thank you for your patience! (Don’t worry about me – I’ll be okay!)

          in reply to: Our “One Per Customer” limit on orders #1643948
          Susie
          Keymaster

            In spite of these limits, I have found due to the primitive internet service I have, by the time emails announcing new limited items get to my inbox and since I might not see these emails for a couple of hours after they arrive, I have not been able to order anything for over a year. These things sell out so fast that folks in my situation don’t stand a chance of participating. I have no idea of what the sets the limits on the size of a particular project, but since new items are selling out so fast, is it worth looking into increasing the quantity of new items?

            Lynne – We are now making larger batches when ever we can do so! I hope you have better luck getting the items that you are waiting for. Ela_Hara’s got a good idea though – arrange for someone with fast internet to join the waitlists for things (and to receive the emailed newsletter/announcements) – and then have them give you a telephone call when an item you are waiting for becomes available. If you don’t know anyone who can do that for you, ask on this forum or on the FaceBook Fan club page. I believe that someone will help you out.

            in reply to: Our “One Per Customer” limit on orders #1643946
            Susie
            Keymaster

              Since the next grab bag for the Standing Hippogriff Colts is coming up, I thought I’d let you know that it will be One Per Customer (each person may only buy one) and we hope that everyone respects this rule so that everyone can get one! The grab bag will be announced with an email. Its not happening today, July 8th. 😉

              Please do not use auto-refreshers on our website and refrain from refreshing a zillion times to see when it comes out – stalk your email instead! You can use the auto-refresher on it! Auto-refreshers and people pressing refresh over and over slow our site down and cause problems which cause it to be harder to place your order. Thank you!

              in reply to: Fuzzy collages #1642002
              Susie
              Keymaster

                Show me your Fuzzy collections! This is a good way to practice posting a photo on the forum! (will someone perhaps post HOW that is done for the many of us who have not mastered it yet?)

                in reply to: Fuzzy collages #1641737
                Susie
                Keymaster

                  I spy the Springfield Fuzzy! 🙂
                  Its fun to see them again!

                  in reply to: Who Is the Big Time Copper Patina Collector on Here? #1639477
                  Susie
                  Keymaster

                    This is a random interval – we just restocked a few dragons in Copper Patina!

                    in reply to: Private Messages and Spam #1639185
                    Susie
                    Keymaster

                      Thank you Ela_Hara for bumping this thread up! I think I’ve blocked Anna, but any PM’s that bot sent out may still be in your message box – please ignore them or delete them. Sorry for the inconvenience!

                      in reply to: Spring 2021 PYO swap signup and showoff #1636864
                      Susie
                      Keymaster

                        Today, Feb 16th, We re-stocked and nearly sold out of the PYO Dragon (the smaller one) – HOWEVER – more are coming along! If you missed today’s batch, press that Join Waitlist button to be emailed when we restock them again. For best results log in and choose eye and jewel color before pressing the waitlist button.

                        Other PYO’s being restocked this week include: griffins, smooth scaled ki-rins, phoenixes, and a few winged wolves.

                        in reply to: spring 2021 PYO swap? #1636466
                        Susie
                        Keymaster

                          I don’t know how you plan your Swaps, however we will be restocking PYO’s of several sculptures sometime next week (around Feb 17, 2021). There are many people on the waitlists for each one though, and so when we restock, they may sell out quickly.

                          PYO’s we should be restocking next week (and possibly not all on the same day) include the PYO Dragon (the smaller one), PYO Ki-Rin (with smooth scales), PYO Griffin, and some PYO Phoenix. Please press the “joint waitlist” button on the page of the item that you want to be emailed about when its restocked. This works best if you are logged in before pressing the button, and you may need to select eye and jewel color before pressing the button.

                          We still have hens, roosters, kitsunis, sushi cats, Muses and some PYO Long Haired Flap Cats in stock. I hope this is helpful in making your plans!

                          in reply to: Subscribe to Email for Restocks? #1635736
                          Susie
                          Keymaster

                            Just an FYI – the “join waitlist” button doesn’t always work for Grab Bags – it depends upon how we make the page for the new grab bag. We always announce Grab Bags with the “newsletter” emailed announcements.

                            For restocks of existing products, please log into your Windstone account and press the “join waitlist” button on that item’s page and you will automatically be emailed when we restock them. Lately we have been selling out of items very fast. If you receive an email telling you an item you are waiting for has been restocked and then find that it is already gone – we apologize for the inconvenience however you will need to press that “join waitlist” button again for the next batch.

                            in reply to: Need special order, whom do I contact? #1635162
                            Susie
                            Keymaster

                              Hello Stasher-Dragon – You would place your order through our website (we are not really set up for phoned in orders) and when you place an order for the 3 PYO Hens, there is a space for customer notes – put your request for the extra Ki-rin eyes in there and a note about the eye colors you want for the hens there too. You can also always email service@windstoneeditions.com with questions or your request for the extra Ki-rin eyes. Susie, Customer Service (I get the service@windstoneeditions.com emails)

                              in reply to: Covid 19 Support/Whine thread #1634201
                              Susie
                              Keymaster

                                Keep us posted Bodine – I’m over here with all the fuzzies worrying about you. Drink lots of hot fluids, get some sun if its available there, take your vitamins… Sending warm fuzzy hugs for a quick recovery. Love, Fuzzy

                                in reply to: Wolf Councils will be restocked pretty soon #1633621
                                Susie
                                Keymaster

                                  An update on this – Wold Councils should get restocked during the last week of December.

                                Viewing 15 posts - 106 through 120 (of 1,735 total)