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Thank you for showing your love to the Scaleys! We are all out of them now. If you’d like a hairless breed of Fuzzy, try signing Love Leatherette!
We are still planning the June Raffle – hopefully the announcement will go out soon!!! (it will be “June in July!”)
There will be more Desert Opal Large Bird Winged Flap Cats – just give us some time to make them! (it could be a month or two down the road – I am not sure how long). Please press the “join waitlist” button on their page to be automatically emailed when we have more. We are exploring ways to handle heavy traffic on our site so that it does not crash and our experiment with a “virtual queue” went pretty well. .
This MIGHT link you to the recording of the live stream on Facebook (and it might not). -Susie
https://www.facebook.com/WindstoneEditions/videos/999147247476100
Hi Cheryl,
This is Susie’s perspective (I know you want Melody’s but I’m the person who handles all the office stuff and processes orders so I thought I’d put my two cents in).
All of the cons other people have listed are definite cons. It would make order processing and bookkeeping very difficult and time consuming. There are so many reasons why someone putting a down payment on a pre-order might want to change or cancel it and there are so many reasons why we might think we can make something and then discover that we cannot make it much later, after pre-orders have been taken. I’m sorry, but in my opinion its much better if we stick to selling what physically exists and is packed up ready to ship.
Hi John, I think that many packages shipped from this date (December 14th) forward will arrive on time, however some won’t – It depends entirely upon how far away from us you are and if travel is delayed by tornado destruction or other weather (or covid) related events! From Oregon across the U.S. is normally about one week travel time for UPS ground – but right now it could very well take longer. The US Post Office often gets places faster.
We will be shipping packages as quickly as we can until December 23rd if nothing stops us but I cannot promise they will all arrive before the 25th. At this moment we have about 60 orders for Paint Your Owns to fill – and those take extra time to process due to finding eyes for them – I doubt they will all ship tomorrow. If something arrives after December 25th – Celebrate New Years with it!
We just restocked the small PYO Dragon, the PYO Griffin, and the PYO Kitty Griffin. There are no limits on any of them.
I’m not sure if the eye color chart is showing up on all Paint Your Own product pages – I apologize if it is not. Some eye colors we may be running out of and we may need to substitute something close. If you finish painting your piece and the eye color you chose no longer works – we can exchange them. Some shades of color have altered because our base paints have altered. If you don’t see a color in the drop down field that is just right, choose one that is close to what you want and add a Customer Note describing what you’d prefer (or email susie@windstoneeditions.com about it). We’ll do our best to get you set up with eyes that meet your needs. Please always EMAIL me about eye exchanges (don’t try to PM or message on FB – I probably won’t see it) including your name and address. Thank you!
There is a thread about the Shell Pink on Face Book and I believe that Gina is going to tackle making a couple of styles in Shell Pink fairly soon! They’ll remain in “postponed production” until we know for sure we’ll have them. Postponed generally means they are things at the far end of The List of Things To Do for one reason or another.
Just a little FYI that we are going to be delayed in getting the ebay things shipped out – those that ended during this past weekend and yesterday and today – because I am home sick and I hadn’t prepared anyone else with how to ship them. Sorry!
Hi everyone! I had pre-made labels for 72 of the boxes which went out July 12th, and then yesterday I pre-made another batch of about the same amount which should go out today. The ones going to other countries or with other items or UPS rather than USPS are not ready to go yet. I have a wonderful Helper Elf who is packing all of the boxes but hasn’t been trained to make the labels yet – and now I’m home sick and cannot make the labels as I’d planned! I’m sorry, there will be a bit of a delay for the packages I had not pre-made labels for. I won’t be releasing the shopping cart email that indicates that an order is “complete” until probably after you’ve received your packages. We thank you for your patience! (Don’t worry about me – I’ll be okay!)
In spite of these limits, I have found due to the primitive internet service I have, by the time emails announcing new limited items get to my inbox and since I might not see these emails for a couple of hours after they arrive, I have not been able to order anything for over a year. These things sell out so fast that folks in my situation don’t stand a chance of participating. I have no idea of what the sets the limits on the size of a particular project, but since new items are selling out so fast, is it worth looking into increasing the quantity of new items?
Lynne – We are now making larger batches when ever we can do so! I hope you have better luck getting the items that you are waiting for. Ela_Hara’s got a good idea though – arrange for someone with fast internet to join the waitlists for things (and to receive the emailed newsletter/announcements) – and then have them give you a telephone call when an item you are waiting for becomes available. If you don’t know anyone who can do that for you, ask on this forum or on the FaceBook Fan club page. I believe that someone will help you out.
Since the next grab bag for the Standing Hippogriff Colts is coming up, I thought I’d let you know that it will be One Per Customer (each person may only buy one) and we hope that everyone respects this rule so that everyone can get one! The grab bag will be announced with an email. Its not happening today, July 8th. 😉
Please do not use auto-refreshers on our website and refrain from refreshing a zillion times to see when it comes out – stalk your email instead! You can use the auto-refresher on it! Auto-refreshers and people pressing refresh over and over slow our site down and cause problems which cause it to be harder to place your order. Thank you!
