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New website concerns (fixes, suggestions, etc)

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  • This topic has 660 replies, 61 voices, and was last updated 1 month ago by Clay.
Viewing 15 posts - 121 through 135 (of 661 total)
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  • #1488625
    Scathach
    Participant

      Scathach,

      I changed the category on that ad for you. The category is only editable by an admin because categories can be tied to different payment plans. A lot of classified sites charge users to post ads, depending on the category. So in order to prevent people from posting a free ad, and then changing the category to a paid one (but not paying), the system only allows admins to edit the category. Unfortunately there doesn’t seem to be a way for a free site to bypass this behavior, but I don’t expect that the need to change categories will come up a lot, so for now just contact Susie or me if you need this done.

      Thanks, Clay.

      Life is beautiful.

      #1488696

      How do you reset the expiration date on your ads? All of my ads either expired or are waiting for approval.

      #1488729
      Skylover
      Participant

        Yeah, I’ll be honest, I’m not sure what to do about the ads as well. I can edit them, but that doesn’t seem to help them get approval. One got approved somehow, but the others say they are inactive (only me and an admin can see them), and I don’t know how to activate them.

        #1488811
        Clay
        Keymaster

          Yeah, I’ll be honest, I’m not sure what to do about the ads as well. I can edit them, but that doesn’t seem to help them get approval. One got approved somehow, but the others say they are inactive (only me and an admin can see them), and I don’t know how to activate them.

          I renewed your ads for you. Please if you (or anyone else) have ads that are disabled/expired, and that you want enabled, contact me and I will take care of it. I’m still figuring out this system, which is a bit complicated because some issues seem to be temporary (due to the transition) and others may not be. Looking at your ads, I think the issue was that they expired before we shut the old site down for migration. It appears the only way for non-admin users to renew ads is to click the “renew” link in the email that gets sent to you 3 days before expiration. Since your ads were already expired, those emails were not sent.

          #1488815
          Clay
          Keymaster

            TO users with aol.com email addresses:

            Most (if not all) of our complaints from users about not receiving our emails have come from users with aol.com email addresses. I installed software that logs all of our outgoing email messages, and the mail log has confirmed my suspicion that the system is sending out all the emails that it’s supposed to, but they are not getting through to people using aol addresses. I will get this resolved with aol, but in the meantime if you need help with anything because of this issue, please contact us.

            #1488949

            I didn’t get a message that the PYO Chickens had been added to the store. I am anxious about it, with the baby unis on their way, soon! I would be very sad to miss them. Details that may help: I am on Gmail. No, it’s not in my junk folder. I have received several other Windstone emails today – PM Notifications, Ad expiration emails, etc. Do we need to sign back up for store notifications somewhere? Thanks.

            Seeking Test Paints & GBs ! Please get in touch if you'd trade/sell. I'll remove pieces from list by owner request
            ANY Red Eyed Unis
            ANY Test Paint Bat
            UNIS:
            The Purple/Yellow Baby Uni of Awesome
            Male- Snow Leopard TP
            White Lighting Male, Pony, Colt and Grand - I have Mom, Baby, & Young
            Ponycorns: Golden Zebra and/or Spotted Skunk
            Mother: Okapi
            Gothic - Mahogany
            PEGS: Male Midnight Calico, Male Bloodstone, Mother Starlight Rain
            DRAGONS: Male Coyote

            #1488974
            Susie
            Keymaster

              Sorry Natasha! Nothing is wrong – I haven’t sent an announcement about the PYO Hen yet!

              The announcement of the PYO Hen, and later when they are ready, for the Grab Bag Baby Unicorn, will go out via the Mail Chimp Announcement system (to subscribe to our announcements see the SUBSCRIBE/CONNECT box in the lower right of your screen), which means the email isn’t sent by our website. There should be no problem with delivery of those messages (At any rate, I hope there is no problem!).

              #1488980

              Sorry Natasha! Nothing is wrong – I haven’t sent an announcement about the PYO Hen yet!

              The announcement of the PYO Hen, and later when they are ready, for the Grab Bag Baby Unicorn, will go out via the Mail Chimp Announcement system (to subscribe to our announcements see the SUBSCRIBE/CONNECT box in the lower right of your screen), which means the email isn’t sent by our website. There should be no problem with delivery of those messages (At any rate, I hope there is no problem!).

              Oh Good! I was just worried the messaging system was playing up. Glad to hear it just hasn’t been sent yet. Thanks for the clarification, Susie!

              Seeking Test Paints & GBs ! Please get in touch if you'd trade/sell. I'll remove pieces from list by owner request
              ANY Red Eyed Unis
              ANY Test Paint Bat
              UNIS:
              The Purple/Yellow Baby Uni of Awesome
              Male- Snow Leopard TP
              White Lighting Male, Pony, Colt and Grand - I have Mom, Baby, & Young
              Ponycorns: Golden Zebra and/or Spotted Skunk
              Mother: Okapi
              Gothic - Mahogany
              PEGS: Male Midnight Calico, Male Bloodstone, Mother Starlight Rain
              DRAGONS: Male Coyote

              #1488984
              Susie
              Keymaster

                Now I’ve sent out the announcement about the PYO Hen! 🙂

                #1488986
                Susie
                Keymaster

                  You are welcome! I’m very glad you mentioned it – I was diddling around thinking “I don’t need to rush on this” without realizing that people are indeed PAYING ATTENTION! 😉

                  #1488998
                  Ela_Hara
                  Participant

                    HaaaHaaaHaaaa! 😀
                    Of Course we’re paying attention Ms. Susie! There’s the PYO Hen and Rooster, perhaps a PYO Oriental, AND the GB Baby Unis are also showing up – Soon I Hope! 😉

                    Do you think the PYO Rooster will be in the Store this week too?

                    IN SEARCH OF MY NEXT GRAILS:
                    Black Peacock & Butternut Adult Poads
                    Kickstarter 'Rainbow Tiger' Bantam Dragon

                    *~*~*~* Ela_Hara: The DragonKeeper *~*~*~*
                    *** Come visit me on deviantArt at http://ela-hara.deviantart.com

                    #1489001

                    You are welcome! I’m very glad you mentioned it – I was diddling around thinking “I don’t need to rush on this” without realizing that people are indeed PAYING ATTENTION! ?

                    Oh, I’m ALWAYS anxiously paying attention. We’ll just pretend I’m observant and not crazy, OK? 😉

                    The in stock notice came through just fine! Thanks again.

                    Seeking Test Paints & GBs ! Please get in touch if you'd trade/sell. I'll remove pieces from list by owner request
                    ANY Red Eyed Unis
                    ANY Test Paint Bat
                    UNIS:
                    The Purple/Yellow Baby Uni of Awesome
                    Male- Snow Leopard TP
                    White Lighting Male, Pony, Colt and Grand - I have Mom, Baby, & Young
                    Ponycorns: Golden Zebra and/or Spotted Skunk
                    Mother: Okapi
                    Gothic - Mahogany
                    PEGS: Male Midnight Calico, Male Bloodstone, Mother Starlight Rain
                    DRAGONS: Male Coyote

                    #1489045
                    fatalbeauty
                    Participant

                      It appears the only way for non-admin users to renew ads is to click the “renew” link in the email that gets sent to you 3 days before expiration. Since your ads were already expired, those emails were not sent.

                      doesn’t work, I tried it with the link given for my soon to expire Black Gold lap, it shows I’m renewed on the link but my ads aren’t renewed in the regular site…my tanuki is still stuck in waiting approval here but it stays all my things are renewed/later expiration date in the link location….

                      4 things I'm looking for:
                      1. Mother Meerkat
                      2. production color Sitting Young Oriental dragons to be made in more colors besides VF, Brimstone would be awesome!
                      3. Female Griffin – Siamese with White
                      4. September Raffle Prize 2022 AHD Male Griffin

                      #1489102
                      etruscan
                      Participant

                        It appears the only way for non-admin users to renew ads is to click the “renew” link in the email that gets sent to you 3 days before expiration. Since your ads were already expired, those emails were not sent.

                        doesn’t work, I tried it with the link given for my soon to expire Black Gold lap, it shows I’m renewed on the link but my ads aren’t renewed in the regular site…my tanuki is still stuck in waiting approval here but it stays all my things are renewed/later expiration date in the link location….

                        As of this morning your Black Gold lap and tanuki ads are both up and show an expiration date of 8/26/2016. I don’t know whether Clay put them through or whether the system is slow for some reason.

                        #1489230
                        fatalbeauty
                        Participant

                          As of this morning your Black Gold lap and tanuki ads are both up and show an expiration date of 8/26/2016. I don’t know whether Clay put them through or whether the system is slow for some reason.

                          he fixed them for me…it’s all good now…

                          4 things I'm looking for:
                          1. Mother Meerkat
                          2. production color Sitting Young Oriental dragons to be made in more colors besides VF, Brimstone would be awesome!
                          3. Female Griffin – Siamese with White
                          4. September Raffle Prize 2022 AHD Male Griffin

                        Viewing 15 posts - 121 through 135 (of 661 total)
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