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Yes, there is still trouble and the order you seem to see, is canceled because a friend of ours got through with the order the same time Susie was doing my cousin’s manually. I answered you more in my own thread. But no – the shipping/billing info you had me plug into this account does not automatically appear when trying to purchase. Jillian had to type it all out by hand and when she got to the State and Country fields, there was no place to type and no drop down menu. She tried to go through anyway but it bumped her with an error and does not let her purchase. Problem remains and we’ll work with Susie next week to place a mock order to see if it works then.
We just happened to get very, very lucky that not only did Melody make enough such that they did not fly all the way out of the store which is the norm, but that Susie was there to receive our emails about this at the time, AND a friend of ours was also available for contact and made the purchase for Jillian by proxy. That is the first order that was completed and to whom we owe the money. Susie knows to cancel the order you seem to see on this account, as that would leave us with 2 Curls and we do not need 2 of them.
As for the order page, when you type in manually that info, do you guys know that there is only a field large enough to see just a few letters at a time? In other words, you cannot see your street address in full or even close to full. All you can see at one time is about 4 characters worth in all fields. And as for us, we sure do hope this glitch is fixed by the time we do purchase another piece because it is more likely for a quick sell out of new or hot restocked pieces and having to type manually as well as the glitch, would leave us unable to buy. Thanks to Melody for making enough that this didn’t become a problem this time and thanks to Susie for her patience.
*** Would be very, very nice to have a drop down menu (or something) that tells us how many of the pieces are left in stock so that we don’t run around like chickens without heads in worry they’re about to sell out any second. We really don’t like not having this knowledge. I’m sure we’re not alone.
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
Jennifer – I did not place the order for it would not continue on without those fields being filled out for which there was no space to type it in (nor did it pull any info from my account which is filled out the way you told me to fill it out – my cousin’s ship/bill info which is there but she still had to type it in manually when she tried to order). The order was placed by Susie because we had emailed her. But while that was going on, a friend of ours was also placing an order for us in case Susie had been gone or too jammed at the very time. My friend’s order went through first and got completed, so we owe them the money. And we had Susie close out the order that she had put aside for my cousin. She does not know why the certain parts of the information did not show up, or even have a field for us to type it in like we did the rest of her information. She told Jillian to work with her next week to place a fake order (which she will cancel right away) to see if it has corrected itself by then. But no, neither of us actually had placed an order through the store, no matter what it says. Any doing was done on Susie’s end as a third party because of email communications.
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
Well, now I cannot purchase the new Sand Curl that just came out (or at least my cousin using my account which has her billing info – which by the way, was not plugged into the fields like it should have been; she had to type manually). There is NO space or drop down menu to type in the country or the state and you can’t go forward without it – gives error. So we cannot purchase ANYthing from the store. Ticks both of us the hell off because we KNEW this would happen and were hoping new pieces wouldn’t come out during such a glitchy time. I am using Firefox and no other problems and all other store fields are there to type in the info – except for State and Country. So now we get scrapped on with the new curl and don’t get to buy anything until this is fixed. This blows…
EDIT – the problem currently remains and Susie is aware of it in my case, at least. As for the desired purchase – a friend has taken care of it; tho I think Susie is also running a simultaneous one, poor thing! Is this a feast or famine joke?!!
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
Susie can’t take phone orders. We remember this from a previous glitch on old site. She was totally swamped, as I’m sure she is now. Believe me – we had thought of it.
As for this case – the error still remains but a friend was able to be reached and has completed the transaction and is now just waiting on reimbursement from us with the next mail.
Thank you guys for listening as I freaked out, and offering to help when you could both with ideas and purchasing. I’m sure others will have some kind of issue and the Curl will get unloaded if you decide not to keep it.
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
I’d think most definitely many bought more than one, could be for a few reasons. The one I’d like to think is more popular would be buying a couple small ones because they are so different and having a couple for yourself. However, I can see the nice members would have bought a few, decided on which one they love best and will come here and resell for store price, the ones they chose not to keep out of their selection they bought. However, I do see from past experience that especially since these are OOAK and look like Ebay pieces, that profits will be made. I don’t know why the one per rule was not enforced. Even if 50 were made, I could have told you they’d still have gone fast even at one per.
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
Jennifer did most of the work. My cousin and I shared an email address and she never comes here anymore so it wasn’t letting me change any info in the account on the new site. We asked Jennifer to scrap my cousin’s account here so I could edit my stuff, but she can still purchase, just using my name with her shipping info with that email that is tied to PayPal (buying over posting is more important to us). So once Jennifer deleted her account, the site sees only me as using the email address and lets me change stuff. First thing I did was remove the signature that was causing trouble. But that will just work with my posts. I understand there are more people who’s signatures are causing the same system problems and they’re ironing out the glitches as they go. Once they fix it, I’ll think about putting a siggie back, if I find another one I like.
On real topic, I think all the unicorns I see here are adorable. We were not thrilled with our Grab Bag of Goof Ups only because he had been mostly white with just some black spots. We wanted colour and like white the least. We haven’t sold or swapped him, so I think he’ll just sit there, very out of place with the rest of the unicorns we have which are dark (black, slate and silvers). Not that he isn’t cute. But we just wanted actual colour. I like what I’m seeing here and we envy that person back then who got the Buckskin coloured one – that is what my cousin REALLY dies for (for personal reasons; not just because she thinks it’s pretty).
Thank you for letting me know the appearance of my posts, at least, are not being glitchy anymore.
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
This is a test post to be sure my signature does not show up now that I have been able to edit it out. And that you guys are not having the current problem with ME (you will with others until the glitch is ironed out but Jennifer worked with me to at least band aid my account so when I post, you won’t have to deal with whatever you were seeing).
Can everyone see this post properly, especially in Internet Explorer – the browser taking it the most hard? No funky sized text or colours? Just making sure since I never saw first hand what some of you see until Hannah showed me a clip of it here.
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
OK, I don’t know what to do now. I understand what Hannah is aaying so I went to My Account to remove my signature all together to try to help this problem some seem to have when I am posting. I even removed the image from Image Shack completely, yet it remains here. I also can’t remove it AND save my changes to my account because it says that the email address I use (which I had to use in order to sign into the new forum anyway) is already existing. I punch in the password, confirm it and it still brings up this alert. So I click “Forgot Your Password?” which it is giving me as an option, and it tells me I do not have the ability to access that field. Meanwhile, I’m here and I’m IN my account and logged in so why it won’t let me reconfirm the current password (which is correct or else I’d not be here to begin with), I don’t understand.
Jen, or Pam, whatever you have to do to my account so that people can enjoy the forum correctly, just go in and do it. If you have to wipe out my entire account completely and I have to re-register, fine. That would suck because I signed up on Halloween for a reason and like that date as my member initiation date because we love Halloween here, among other reasons. But if you have to sweep the account so people can view posting after me, then so be it. My larger concern would be you taking this account away, us (Jillian and I) being left with NO account or trouble resigning in or re-creating, and the STORE releasing something new and we miss it during such time. THAT – would suck.
EDIT: I just emailed Jen since the My Account is not letting me edit anything at all in my own account, except signing in and out which works. Other than that, I can’t do anything which makes me concerned for any new or restocked items that come into the store as my cousin, who is tied to this account now, will not be able to purchase – and after all is said and done, THAT is the most important thing to us both. Sorry guys, I tried myself to remove my signature, and DID remove it from photo host but it will not save my changes. It’s a forum thing and not my lack of trying…
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
Why are you and Pam addressing me about concerns about my signature? I see it just fine and have not had any problems with it. It’s not me that’s talking about this… my comments had to do with the store, not with posts. I just want a countdown as to how many pieces of sculpts are left in the store. I don’t know where you and Pam are reading I have troubles with my signature. I see my black panther blue blinking eyes just fine…
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
Happy Birthday Melody! You have email!
Thank you for decorating our worlds. Have a spectacular day/night (now) with many, many more to come!“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
I vote or squeak for any color that is NOT white-ish or pearly. I likes me colours! I’d like to see ones that we don’t already have but for those squeaking for ones that need to be restocked, I really understand that pain & struggle.
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
Yea, it would definitely help if there was a count down list of how many are left in the store at any given time. But as soon as she said there is no limit on how many a customer could get, I KNEW they would fly out the window very fast. Don’t worry. You can search for them on ebay as I’m sure some of them are bound for there but be prepared to pay for more than store price, or wait till she does another batch, if she does. If this was a large batch, she might not for a while. But there’s just no way I’d go to ebay and pay someone profit for Melody’s work. I’d rather pay it to Mel and WE. But you watch, they will be up on ebay soon so if money is not too much an issue for you, you’ve got your second chance there.
*** But hoping to get a count down of how many pieces of In Stock items, are actually left in the store, as part of “working on the new site,” issues. ***
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
As if you need more to think about, what would be cool and most helpful when working on the store side, of course is to get that Newly Restocked and New in Store page up, but to also let us know how many of each of those items are left. I know when we email between one another to let each other know something new is in the store, we’ll say it’s 5 o-clock my time and theres 17 left.
I do know that it helps some members here to keep watching how many are left because they can’t buy right when certain pieces are released and hope they will be around in a week or so. Watching the count down of how many are still in the store is most helpful when you’re having to wait to buy a hot piece and see just how close to the bubble you’re getting.
I know you’ll work this out and if I gave it time my eyes would probably adjust, but yes, have to agree that the text is reading very harshly on my eyes too. I have to go to your link and find out how to format text again so I can get colour back in here as that would help me at least.
I’m on Firefox and I don’t feel squished (though reading text seems tiny but I can adjust Firefox for that). Or maybe I am but I’m just not noticing it? But I personally don’t feel blocked in and I know tons more ppl use Firefox here. I think maybe it’s just me because I’m not here as much as others so I do not notice certain changes the way others would. The huge obvious ones I do such as formatting text, no avatar, navigation and such. But that comes with learning a new site. My main concern lies with the store side because that is a snatch and grab time stressful situation and the forum is not (ie. you can post any time but when something hot is in the store, you need to be on top of your game to snatch it).
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
You said that theres now only one log in for every single aspect of WE. She no longer comes to the forum but I do and post in her stead if she has specific questions. Her end was buying stuff in the store, which I do not. We both do this from one computer and one email address. If I get it, you’re saying that since I’m logged in on forum under my name, Sway, that Jillian now must use that name for buying things. Problem there is that her PayPal account has HER name and info, and not mine. I don’t know that this will go over well with PayPal.
We do not want to split up email addresses. It’s just silly, seeing as I’ve taken care of a lot of her emails while she was ill and recovering for so long.
YES, I would most certainly like a section of the store that has an at a glance look at what is NEW and RESTOCKED in the store. Not a list of ALL items available. Think back to the original page of the store where it said at the top, “Just Added.” Right now we have to scroll through TONS of pieces that are ALL for sale, just to see if a certain Curl or Griffin or Flap is back in stock. Unless you go the other still long way around, which is to search each sculpt category individually. It takes way too long to get through 12 pages just to find something that is restocked suddenly, or is completely a new release. That kind of thing should have a page its own and only be for NEW items and restocked items that are hot because they’ve been squeaked to death (like the Male Spotted Griffins Mel just released … and thank goodness Jillian got one before this site switch or we’d have missed it entirely just hunting it down). I suppose the Waiting List email would have made us click on the Griffin link right away instead of sifting, but as for NEW items altogether, there is no heads up for those and I think they should pop right out at you rather than wondering if, gee, did a Curl happen to be released today. With that, everyone would be going through every single category of sculpt just to see if Mel made a new color.
As for the forum side, I’m not here all that often enough to care. My biggest concern is for my cousin and her ease and speed of purchase of hot items that come to be. It was just easier for her to have her real name for that private account, her own password and linked to PayPal which only she has (I do not and never will). But if I’ve signed in here now to the forum, and the rules are set that it is one Nym & password for ALL sections, Jillian is screwed from the way we see it. How can she buy properly as PayPal will not recognize my name whatsoever.
In the end, if this will be a problem for us, I’ll leave the forum altogether, and work to now have her real name instead of a cute nym, put to the account so that she can match up with her PayPal. But then she won’t be posting here so she will eventually be penalized for that, too. I don’t get it.
Seems the ability to italicize and bold and underline and use smilies is gone. Well, emotes are on other pages but no clue how to get them here without learning all their keyboard shortcuts. Was easy when they just flanked the page and you could click on the face you wanted as well as click on either BIU for bold, italic and underline. Do we have to type code now in order to do that, too?
This is long and boring to read, I know since it’s not your concern. But at the very least, please work on doing something with the store display of totally new items * hot restocks and how Jillian can buy items easily found restocked without searching every sculpt for them, and be able to use her own name rather than mine which does not match the financial account. Forget all the forum stuff, for I am not that attached and can leave. But she NEEDS to be able to purchase with ease or when she starts missing piece after piece due to website navigation issues, she’ll sadly resign from collecting cause that is just too much just to buy a piece when the other way was SO easy.
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
OK, Im kinda freaking out. I don’t do change well at all. Lets stasrt with something good – this so far, is a seriously gorgeous transition so kudos to those who worked on it.
However, I am SO lost, I can’t tell you. In theory, I like the idea of one password to log in however, at least two people in our houehold use this computer for WE stuff. I am the forum end, and my cousin is the store/buying end. We obviously have different names as I am Sway and she is Jillian. If I’m logged in, they will not find that Sway (me) has a valid PayPal account when Jillian orders something. So I’m confused about that.
Other thing that panics Jillian the most, is that the Front Page of the Store is slow. It does not give you an at a glance of whats been restocked and what is newly added. You had to wait for the slide show to go by, from what we’re seeing. And you know as well as I, that when there are hot new pieces or restocked pieces, time of SO very essential and we don’t have time to waste while we watch the slide show of large thumbnails. Alternative would be to go into every single statue category to find if anything is new and that would also take forever.
I know I am missing something here, so please tell me what it is. I like the one page at a glance the way the store use to be only because of time constraints and urgency in securing pieces. As for the forum stuff, that I can just piddle around with and learn how to use in my own time. But buying stuff – that is freaking us out because of the one only sign in (is she now forced to use my name since I’m signed into the forum of which she doesn’t come to?), and the length of time it takes to see ANY new pieces added to the store. To miss a piece because you’re waiting on the slide show is crazy and would be so disappointing. I’d prefer the normal scroll down the page to see everything within the scroll rather than waiting for a photo to change.
I know I’m 90% wrong here so please point me to where there is either more information or please answer these concerns directly … and I’ll try to find my way back here to see what anyone says. Thank you! *runs away biting nails in nervousness*
Ahhh! I have no avatar anymore and I can’t find colors for text and the emoticons are on totally different page??? *not running anymore but just hanging my head!*
“Fate whispers to the wolf, you cannot withstand the storm; and the wolf whispers back, I AM the storm.”
