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I just created four classifieds ads but only one is enabled. I noticed that it was the only one I didn’t edit after I previewed it. Clay, can you please enable the other three when you get a chance? Thank you.
I just created four classifieds ads but only one is enabled. I noticed that it was the only one I didn’t edit after I previewed it. Clay, can you please enable the other three when you get a chance? Thank you.
Done. And thanks for the info about editing—that may be useful in troubleshooting this issue.
I don’t know if this has been mentioned before, possibly placed on a ‘to do’ list or even if it’s a contender. When I place an order on the new site, it hops over to Paypal, and after Paypal completes the transaction, it returns to the open invoice for my current order. It’s really confusing and makes me instinctively think that the transaction didn’t complete. I end up going to the order history just to double-check to make sure it was indeed processed.
It’s not a functional problem, per say–the payment goes through and the invoice is registered and what not–just awfully confusing.
Hi. Forgive me if I’m repeating questions, but how do you refresh/renew an ad or do you have to post a new one? Also, when the changeover happened I lost all my old emails. Is that normal? Is there a way to recover them?
Hi. Forgive me if I’m repeating questions, but how do you refresh/renew an ad or do you have to post a new one? Also, when the changeover happened I lost all my old emails. Is that normal? Is there a way to recover them?
From earlier in this thread:
“Updating” an ad is not the same as “renewing” an ad. If you edit one of your ads you will get an email stating that the ad has been updated; but if the ad was expired before you edited it, it will still be expired. “Updated” simply means that you edited the ad. The only way to renew an ad is to click the “renew” link in the email you get telling you that your ad is about to expire. But here’s the trick…
If you are logged into the site when you click that “renew” link, your ad will be renewed. If, on the other hand, clicking the link takes you to the login page, go ahead and log in. THEN CLICK THE LINK IN THE EMAIL AGAIN, and your ad will be renewed.
One person I’ve definitely missing all messages from is drag0nfeathers.
OK, I’ll check on that.
Clay,
Have you had a chance to look into why on some of my pm chains, only my side of the conversation made it through the transition?My keyboard is broken. I keep pressing "Escape", but I'm still here.
Good morning,
I had put in 3 classified ads (2 for Sale and 1 Trade) and only one (the Trade) was enabled and the other 2 have now disappeared. Are they completely gone or just not showing up on my profile?
Thank you!!!I don’t know if this has been mentioned before, possibly placed on a ‘to do’ list or even if it’s a contender. When I place an order on the new site, it hops over to Paypal, and after Paypal completes the transaction, it returns to the open invoice for my current order. It’s really confusing and makes me instinctively think that the transaction didn’t complete. I end up going to the order history just to double-check to make sure it was indeed processed.
It’s not a functional problem, per say–the payment goes through and the invoice is registered and what not–just awfully confusing.
I think I’ve got this issue fixed. If anyone notices this happening again, please let me know.
Good morning, I had put in 3 classified ads (2 for Sale and 1 Trade) and only one (the Trade) was enabled and the other 2 have now disappeared. Are they completely gone or just not showing up on my profile?
Thank you!!!Sorry to say that I am not seeing the other two ads anywhere, so I’m not sure what became of them. That’s the first I’ve heard of ads disappearing.
Along the lines of ads disappearing, that happened to me too. I put up a classified ad a few days ago and it wouldn’t post. It said I needed to confirm my email first and that I would get an email and until then the ad would be disabled. Well after after that the ad completely disappeared, didn’t show up under enabled or disabled ads and I never got an email to confirm my email either. It is also weird it said I needed to confirm my email when I was logged in the whole time and it’s never done that before. So I gave up on the ad and thought I would try it again another day. Well I think about 3 days later, the ad suddenly showed up on here out of the blue as being enabled now. Again I never got an email about it but it’s suddenly working so that’s weird.
Looking for rainbow or pink & teal grab bags!
I too have had 2 ads disappear. I got the notification email that they had expired with the link to renew. I hit the link and was taken to the page that says your ad has been renewed but they have never shown back up. I tried to hit the renew link again and got told that “these ads don’t need to be renewed”.
The listings counter under my account profile picture says I have them. But I have no idea where they have gone to.Looking for:
"COSMIC SHIFT DRAGONS and KI-RINS" and the "OCTOPUS TANUKI TEST PAINT #1"ABOUT CLASSIFIED ADS AND THE EMAIL VERIFICATION MESSAGE
To the best of my knowledge, here’s what’s been happening:
Posting an ad SHOULD NOT require email verification. BUT there is a glitch in the system so that sometimes it IS requiring email verification. My only clue as to when it is required and when it isn’t is that tempest618 reported trying to post 4 ads, and the 3 that were edited in between the “preview” and “finish” stages asked for email verification, while the 4th one did not. I don’t know if other ads that have requested email verification were also edited like that or not (please report on this if you have any knowledge of it).
To my knowledge, no one has ever received a verification email in this situation (again, please let me know if you HAVE received a verification email at any point). So these ads end up in our “incomplete listings” queue. I have been checking this queue regularly (every day or two) and approving the ads that clearly were intended to be published. It’s a bit tricky because that queue also contains ads that were started but not finished; so I have to sort out what’s what. I usually check the “published ads” list for ads by the same user to see if there’s another version of the same ad that the user did publish. If I find something like that then I delete the version that’s in the “incomplete” list. If I don’t find anything, and I have no reason to think that the ad is in fact incomplete, then I go ahead and enable the ad.
Clearly this is not how we want things to work in the long run (or even in the short run for that matter). As of yesterday, the developers who created this classifieds plugin are troubleshooting this issue, and I really hope they can resolve it. I will report soon on their findings.
Thanks for your patience and for reporting your experiences so that we can try to get it working as soon as possible.
Just a suggestion – it may be time for a new “Squeaks” thread. The first one has gotten long and you can’t go directly to the last post.
The feedback list thread is highlighted like a sticky but isn’t “stuck” to the beginning of a section. It currently is on page 2 of “Community”.
I don’t know if this is a site problem or something to do with my account: twice recently I’ve got on the site and received a message telling me I have something in my cart when I haven’t been shopping. Any idea what’s going on?
It's not hoarding if it's books!
Cat hair -- condiment and fashion accessory!
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