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Clay

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Viewing 15 posts - 76 through 90 (of 306 total)
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  • in reply to: New website concerns (fixes, suggestions, etc) #1607471
    Clay
    Keymaster

      Hi Clay, in the Classifieds section, where you click to agree to “terms and conditions” there is near white writing on a white background. Makes it almost impossible to see.

      This is fixed.

      in reply to: New website concerns (fixes, suggestions, etc) #1607465
      Clay
      Keymaster

        Also, I did publish your Covid-19 post.

        in reply to: New website concerns (fixes, suggestions, etc) #1607464
        Clay
        Keymaster

          Kim, there are some restrictions on editing posts. First, after posting you have to wait 30 seconds to edit. This is called throttling, and it’s there to minimize forum spam. Spammers often use bots that will make lots of posts within a few seconds, so this prevents that. It’s built into the forum software, and cannot be changed. Secondly, posts can only be edited for 30 minutes after posting. This helps hold people accountable for the content they post. So someone can’t post something offensive or nasty, and then go back and change it and pretend they never said it. As for the images, there was no “x-ing out” because we were not using a Lightbox on the images, so they were just opening in a separate browser tab. But I just added a Lightbox to reduce confusion, and you should now have that functionality. The Lightbox only applies to images uploaded through the forum, not those linked externally. Images linked externally are not clickable.

          in reply to: New website concerns (fixes, suggestions, etc) #1607351
          Clay
          Keymaster

            Hi Clay, in the Classifieds section, where you click to agree to “terms and conditions” there is near white writing on a white background. Makes it almost impossible to see.

            Ok, thanks, I’ll get that fixed later today.

            in reply to: New website concerns (fixes, suggestions, etc) #1606919
            Clay
            Keymaster

              Sorry I’m a technoidiot, I don’t know how to do screenshots. Amongst many many other things. The dropdown menu I meant is the 3 lines next to the Search magnifying glass symbol. But really it’s just as easy to access sites from the list on the bottom of the page.

              The mobile menu is basically the same as the desktop menu, except that the top-level categories are “collapsed.” So if you tap on DRAGONS, ALL PRODUCTS, or COMMUNITY the menu will expand to show all of the sub-items contained in those categories.

              in reply to: New website concerns (fixes, suggestions, etc) #1606853
              Clay
              Keymaster

                I’m not sure which dropdown menu you’re describing. The COMMUNITY menu? Maybe you could post a screenshot?

                in reply to: New website concerns (fixes, suggestions, etc) #1606535
                Clay
                Keymaster

                  Clay,
                  I can’t edit my ad on my desktop (Win 10 / Firefox) or on my phone (iPhone 8 / Safari). I click on edit and the frame comes up, but the ad isn’t in it.

                  This is happening on your two most recent ads, which both have a ton of image links. I’ll PM you about it.

                  in reply to: New website concerns (fixes, suggestions, etc) #1606534
                  Clay
                  Keymaster

                    Clay,
                    I can’t edit my ad on my desktop (Win 10 / Firefox) or on my phone (iPhone 8 / Safari). I click on edit and the frame comes up, but the ad isn’t in it.

                    OK, let me take a look at that.

                    in reply to: New website concerns (fixes, suggestions, etc) #1606465
                    Clay
                    Keymaster

                      In melody’s blog spot when I go through it and go to the next page and click to see an item, when I click back it takes me all the way back to the beginning. Is there a way for it not to do this? I’m on my iphone using safari. Thanks Clay!

                      I just revised the formatting of the blog. You shouldn’t have that issue anymore. You may need to clear your browser cache to see all of the changes. And reload the page from the navigation menu because the URL has changed. It’s https://windstoneeditions.com/blog

                      in reply to: New website concerns (fixes, suggestions, etc) #1606457
                      Clay
                      Keymaster

                        Since Kim seems to be the only one experiencing these mobile formatting issues, I will be communicating with her about it via PM. That way we don’t bombard all of you who subscribe to this thread with emails about stuff that’s not relevant to you. But if anyone else is having similar issues, please let me know, and I will help you out.

                        in reply to: New website concerns (fixes, suggestions, etc) #1606331
                        Clay
                        Keymaster

                          OK, I found the fix for Chrome (at least it worked for me). When clearing your cache, make sure that “Time Range” (near the top of the screen) is set to “All Time.” The default setting is “Last Hour,” and since you probably have files stored in there from browsing our site more than an hour ago, that’s not going to work.

                          IMG_8113

                          in reply to: New website concerns (fixes, suggestions, etc) #1606329
                          Clay
                          Keymaster

                            I have adjusted the width of the mobile menu as well as the forum pages, so both of those things should no longer be cropped off. However, the Chrome mobile browser seems to still be loading from cache, even though I have cleared the browser cache. This is probably where the problem has been all along. I know this is the problem because if I open a new “incognito” tab in Chrome, the menu and the forum pages look good, but in a regular tab they are still appearing too wide. Incognito tabs don’t load anything from cache, they just pull everything directly from our web server. If the mobile menu or forum pages appear too wide on your phone, and you’re using Chrome, please try opening an Incognito tab and see if the site looks normal there. I’m currently looking into why this is happening with Chrome. Anyone using Safari or other browsers shouldn’t have a problem.

                            in reply to: New website concerns (fixes, suggestions, etc) #1606311
                            Clay
                            Keymaster

                              AACK – what happened to “Postponed Production” and “Permanently Retired” in the store categories?

                              Scroll alllll the way to the bottom of a page find the Product Category menu and its at the bottom of the drop down menu.

                              Yes, that hasn’t changed. And there is also a link under “Production Categories” on the Product Categories page: https://windstoneeditions.com/product-categories/

                              in reply to: New website concerns (fixes, suggestions, etc) #1606302
                              Clay
                              Keymaster

                                My phone does the same thing as Kims in her first 2 photos of the drop down menus.
                                But once in the forums I can see the full posting in each thread without it going beyond the edges of the phone. And I can easily post something without the text box going beyond the edges of the phone as well.

                                I will work on this this afternoon. It may require some trial and error since I can’t reproduce the issue on my phone. So if you can help me out with a little more info, I’d appreciate it.

                                The dropdown menu did appear too wide on my iPhone until I cleared my browser cache, and now it looks good in both Safari and Chrome. What kind of phones/browsers are you guys using? Kim, if you pinch to zoom out, does the page then look normal? And also, is this only happening on forum pages, or on other pages (like product pages or the homepage) as well?

                                BTW, the menu issue is the result of some custom coding that “collapses” the menu, making the list of PRODUCTS, DRAGONS, and all the COMMUNITY links only appear when those things are tapped. There are so many menu items that the menu seems unwieldy if they’re all displayed all the time. This issue should be fixable, but if not we can always go back to displaying all items.

                                in reply to: New website concerns (fixes, suggestions, etc) #1606227
                                Clay
                                Keymaster

                                  I am trying to do research on my PYO swap partner’s collection, so I was checking the forum replies created tab on their profile, so photos would show up. No results will show past the first page. If I click for page two or the next arrow or anything, it says no results found.

                                  I still have the above going on, but today I see a new issue, unless this was done on purpose: when I logged in there was no Captcha tick box.

                                  The pagination of other users’ forum content is something I’m still working on (you may have noticed that the pagination links work on your own profile, but not on other profiles). I’ve contacted the plugin developer about it and am waiting for a response. I upgrade the Captcha to version 3, which does not have the “I’m not a robot” checkbox. It works behind the scenes without bothering users about clicking pictures, etc. So far the new version has worked perfectly, but let me know if you have any trouble logging in.

                                Viewing 15 posts - 76 through 90 (of 306 total)