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Our store is up and running! 3-7-16 (Help us spot bugs)

Home Forums Windstone Editions Windstone Store Discussion Our store is up and running! 3-7-16 (Help us spot bugs)

Viewing 12 posts - 106 through 117 (of 117 total)
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  • #943458
    Kim
    Participant

      I haven’t had any problems with adware or malware but then again I use Adblock Plus too and I use it with Chrome so haven’t had any issues.

      Looking for rainbow or pink & teal grab bags!

      #945109
      Bodine
      Participant

        Maybe it’s just my dinosaur here but I have to click twice to post,go to my account,messages,logging in and out.

        Every act matters.No matter how smallđź’ž
        (Wanted......Brimstone Lap)
        Male Hearth....one day🤞Dream on.

        #945115

        Maybe it’s just my dinosaur here but I have to click twice to post,go to my account,messages,logging in and out.

        I think a lot of us are, I know I am and there seem to be a higher number of “oops, double post”s occurring.

        #945122
        Susie
        Keymaster

          Double posts and having to double click are problems in the forum part of our website – hopefully not the store part. Please put up with them for a little while longer until we can fix the forum part!

          #945142
          Susie
          Keymaster

            The store has done a few weird things during this Young Unicorn Grab Bag. I do not know why it automatically canceled some orders – and labeled them as if the customer canceled them – we are learning new things about this store. If you feel funny about your order, you might want to look in your account at your orders and look in your paypal account for your payment to verify that everything worked. I’m trying to spot problems and communicate with people right away – but its hard! -Susie@windstoneeditions.com

            #945145

            We appreciate all your hard work, Susie.

            #1506310
            Stephen
            Participant

              Sorry if I missed it somewhere, this is my first time on the site since the change. I was forced to create a new, more complicated password so I could log in, but when I click on “my account” I get an error 404 message saying the page does not exist. Obviously I’m logged in so how do I not have an account? I tried putting an item in my cart and when I went through the checkout process it showed my correct address and other info. So what am I missing or doing wrong?

              #1506355
              Susie
              Keymaster

                Hi Stephen! Our website has a little glitch in which it no longer likes some of the old user names that had a space in them – I’m guessing that yours did. Please email me and I will fix it for you – I’ll need your email address to find your account. I apologize for this inconvenience! (and yes, we are stuck with gianormous passwords – almost everyone had to make a new password for the new site) susie@windstoneeditions.com

                #1506435

                Hi, Stephen, if you haven’t already, you might also consider ignoring the Error message and just clicking on one of the options. I have gotten the Error message every time I log in since the new website, but I ignore it and can click on anything I want and it goes right to it.

                #1506484
                Susie
                Keymaster

                  Aggie83, I’m asking our webmaster Clay to look into that for you, that shouldn’t be happening! And world at large: Are there a lot of people ignoring the Error 404 page? If you are getting it, please let me know so that we can try to fix things. Thank you! susie@windstoneeditions.com

                  #1506945
                  GardenNinja
                  Participant

                    Susie – You can see what someone’s account name is by hovering the mouse pointer over their name. In the pic below, I’ve circled where it shows up on Internet Explorer. Note that %20 is how a space is represented in URLs. As you see, Stephen has two spaces in his account name.
                    NameSpaces

                    My keyboard is broken. I keep pressing "Escape", but I'm still here.

                    #1507289
                    Susie
                    Keymaster

                      Well, look at that! Thank you GardenNinja! Now I can try to fix it for him (since I’d not heard back yet).

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