Forum Replies Created
-
Posts
-
I want to make a classified ad, however under the part it says Contact Person’s Email* it list the wrong email. It isn’t giving me the option to edit the email address. I check my account info and that has the correct email. Any tips wold be appreciated. Haven’t used the new forums much.
Hi Tinks. I looked at your account and there were two email addresses in there. I removed the old one. Should be fixed now, but let me know if you have any more trouble.
Hey Clay!
I need a clarification on using the Windstone Gift Certificates when ordering items. I saw that there is the ‘coupon code’ box in the cart and I read on my gift certificate that this is where to enter the gift certificate code – within that box.My question is: Can I enter more than one coupon code per Store order if I have more than one gift certificate to use?
Ela_Hara,
I have contacted the author of the gift certificate software because honestly I don’t know the answer. However, I really doubt it because there’s only one field for entering a code. But we (Susie or I) can combine the balances of two certificates onto one of them if that would work for you.
I just tried to link to the Forum from a Google search and got this message:
Your connection is not secure
The owner of windstoneeditions.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.
Interesting (and concerning). Do you mean you searched for something, and the windstone forum was one of the search results, and when you clicked on that link you got that message?
Clay,
I use Firefox 51.0.1 on Windows 7, and the filtering drop-downs are white text on white background. Only the pale gray check boxes are visible. The forum search is white text on light gray, and very hard to read.This is almost certainly a caching issue. Firefox tends to cache stylesheets pretty aggressively. In fact, I just loaded the forum page in Firefox (for mac) and saw exactly what you described. But after reloading the page it looks fine. Please try reloading the page, and if it doesn’t look better, try clearing your cache by selecting “clear recent history” from the “history” menu. In the window that opens make sure the “cache” checkbox is selected and then click the “clear now” button. (The process may be slightly different in Windows.) The reload the page again. If this doesn’t solve the issue, please let me know and I will work on it for you. Thanks!
We added a new product filtering feature to the store, which lets people choose sort order, price range, product category, and/or color, as well as view only items that are in stock. But in the interest of keeping the page clutter to a minimum, I removed the “products per page” selector and set the number of products to a constant 32, which seems like a good all-purpose number. If that doesn’t work well for everyone we will revisit the issue and perhaps bring that feature back.
I will look into this. I found a patch that fixes the forum search (which had not been working), but evidently it messed with some stuff on the user profile pages.
YIKES!!!
WHA’ HAPPEN TO THE ADS????
All the embedded pictures and links have vanished! They are still there when I go to edit my ads, but they aren’t visible in the completed ads – mine or anyone else’s. Only the photos uploaded to this site show.This is fixed. Sorry for the temporary glitch.
OK, I know it’s frustrating, but please don’t panic. I just saw your first post about this. I know what’s going on and how to fix it. It will take me about 15 minutes. Stand by…
It’s mostly gone. The name of the seller now says Anonymous instead of 12, and the Spam posts have disappeared from the “Recent Topics”.
When you look at the Windstone Forum main page there still are links to those posts showing in Announcements, Repairs, General Art Discussion, Love Fuzzy, Non-Windstone Flea Market, and Swaps. At least one link is still active.
I’m not seeing those links. Did you try refreshing the page?
Thanks for reporting this. I deleted that account and I think I found all the topics that were created and deleted those too. Thanks also to Leah, who reported the issue as well.
Hi Kim,
I’ve looked through the ads and I’m not seeing the one you described. Can you tell me the exact title of the ad? Thanks.
ABOUT CLASSIFIED ADS AND THE EMAIL VERIFICATION MESSAGE
To the best of my knowledge, here’s what’s been happening:
Posting an ad SHOULD NOT require email verification. BUT there is a glitch in the system so that sometimes it IS requiring email verification. My only clue as to when it is required and when it isn’t is that tempest618 reported trying to post 4 ads, and the 3 that were edited in between the “preview” and “finish” stages asked for email verification, while the 4th one did not. I don’t know if other ads that have requested email verification were also edited like that or not (please report on this if you have any knowledge of it).
To my knowledge, no one has ever received a verification email in this situation (again, please let me know if you HAVE received a verification email at any point). So these ads end up in our “incomplete listings” queue. I have been checking this queue regularly (every day or two) and approving the ads that clearly were intended to be published. It’s a bit tricky because that queue also contains ads that were started but not finished; so I have to sort out what’s what. I usually check the “published ads” list for ads by the same user to see if there’s another version of the same ad that the user did publish. If I find something like that then I delete the version that’s in the “incomplete” list. If I don’t find anything, and I have no reason to think that the ad is in fact incomplete, then I go ahead and enable the ad.
Clearly this is not how we want things to work in the long run (or even in the short run for that matter). As of yesterday, the developers who created this classifieds plugin are troubleshooting this issue, and I really hope they can resolve it. I will report soon on their findings.
Thanks for your patience and for reporting your experiences so that we can try to get it working as soon as possible.
Good morning, I had put in 3 classified ads (2 for Sale and 1 Trade) and only one (the Trade) was enabled and the other 2 have now disappeared. Are they completely gone or just not showing up on my profile?
Thank you!!!Sorry to say that I am not seeing the other two ads anywhere, so I’m not sure what became of them. That’s the first I’ve heard of ads disappearing.
I don’t know if this has been mentioned before, possibly placed on a ‘to do’ list or even if it’s a contender. When I place an order on the new site, it hops over to Paypal, and after Paypal completes the transaction, it returns to the open invoice for my current order. It’s really confusing and makes me instinctively think that the transaction didn’t complete. I end up going to the order history just to double-check to make sure it was indeed processed.
It’s not a functional problem, per say–the payment goes through and the invoice is registered and what not–just awfully confusing.
I think I’ve got this issue fixed. If anyone notices this happening again, please let me know.
Hi. Forgive me if I’m repeating questions, but how do you refresh/renew an ad or do you have to post a new one? Also, when the changeover happened I lost all my old emails. Is that normal? Is there a way to recover them?
From earlier in this thread:
“Updating” an ad is not the same as “renewing” an ad. If you edit one of your ads you will get an email stating that the ad has been updated; but if the ad was expired before you edited it, it will still be expired. “Updated” simply means that you edited the ad. The only way to renew an ad is to click the “renew” link in the email you get telling you that your ad is about to expire. But here’s the trick…
If you are logged into the site when you click that “renew” link, your ad will be renewed. If, on the other hand, clicking the link takes you to the login page, go ahead and log in. THEN CLICK THE LINK IN THE EMAIL AGAIN, and your ad will be renewed.
