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Susie

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Viewing 15 posts - 1,666 through 1,680 (of 1,745 total)
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  • in reply to: PYO Keeper Dragon is now available! (Jan 11, 2008) #655389
    Susie
    Keymaster

      We are sold out for the moment – there will be more when the next batch matures to the correct age for adoption! Please be patient.

      in reply to: PYO Keeper Dragon is now available! (Jan 11, 2008) #655377
      Susie
      Keymaster

        Just pushing this post to the top!

        Susie
        Keymaster

          There – I altered the title – didn’t know I could do that! Hope that helps. Sorry I got you all excited! Please be patient, we will have more eventually.

          in reply to: PYO Keeper Dragon is now available! (Jan 11, 2008) #655376
          Susie
          Keymaster

            The larger Paint Your Own dragon “The Keeper” is now available in the store – here’s a link to it:

            https://www.windstoneeditions.com/shop/home.php?cat=10

            They are just waiting for you to give their scales a beautification!

            Susie
            Keymaster

              There will be more. Not sure exactly when, but there will be.

              in reply to: Happy Birthday Susie #652081
              Susie
              Keymaster

                😆 😆 😆 😆 😆 😆 😆 😆 😆 😆 😆 😆

                THANK YOU!

                😆 😆 😆 😆 😆 😆 😆 😆 😆 😆 😆 😆

                This is the biggest batch of good birthday wishes I’ve ever received! I had a very happy day! I love seeing the pictures of the fuzzys – so nice to see my little friends again! Thank you.

                in reply to: Gift Certificates #635775
                Susie
                Keymaster

                  Quote:

                  For the Windstone auctions could you accept other types of payment besides Paypal and then credit the gift certificates towards the total. It could be a way around not being able to use them toward auction purchases.
                  For the paper ones sent in the mail. Give them a unique serial number that the owner then has to type into to identify the Gift Cert. With a database of outstanding cert numbers you could update it as they’re cashed in so no duplication occurs. Just let People cashing in Certs know it’ll take an extra day or so to process the order. People don’t mind waiting if they know up front.

                  Thank you for your suggestion. At this time we cannot implement anything like that however we will keep it for future consideration.

                  in reply to: We will be closed December 31st and January 1st #650745
                  Susie
                  Keymaster

                    Happy New Year!

                    We will be out of the office all weekend and Monday and Tuesday. Happy New Year!

                    in reply to: We'll be closed Dec 24 and 25 #649484
                    Susie
                    Keymaster

                      Merry Christmas and Happy Holidays everyone!
                      Just thought I’d let everyone know that the Windstone Elves are taking a break (back up to the North Pole to help Santa) and the office will be closed this weekend (as usual) as well as December 24 and 25. We will be shipping orders again on Wednesday December 26th. Thank you! And have a really wonderful holiday!

                      in reply to: Gift Certificates #635767
                      Susie
                      Keymaster

                        Quote:

                        Well, that shoots my plan for advance funds on an SK in the foot…

                        sorry!

                        (Maybe Melody should design some sort of Windstone Piggy Bank for saving up!)

                        in reply to: Silver Male and Mother Dragons are in the store! #647340
                        Susie
                        Keymaster

                          Please note: The Male and Mother Dragons in Silver all have pale blue eyes. We do not have any with lavender eyes. Melody says that in the future she MAY make a batch with lavender, but has no idea when that may happen. When ordering our Silver Dragons currently offered, there is no choice of eye color.

                          in reply to: Gift Certificates #635759
                          Susie
                          Keymaster

                            Quote:

                            Wait, I do have another question though…Can they be used to pay for things won on ebay from Windstone itself? Since it is coming back to you?

                            I’m sorry, the gift certificates can only be applied to purchases made through our store. We cannot use them toward ebay purchases. Maybe some day in the future we will figure out a way to do it, but as of now we have no way of processing them except through the store. Sorry.

                            in reply to: Silver Male and Mother Dragons are in the store! #647332
                            Susie
                            Keymaster

                              We have blue eyed Male and Mother dragons in the store now! We’ll start shipping them on Monday December 17th.

                              https://www.windstoneeditions.com/shop/home.php

                              I have no idea what style of dragons will appear next in the silver – that would be a question for Melody!

                              Happy Holidays Everyone!

                              Susie
                              Keymaster

                                In time for the holidays! The Silver Curled dragons are back in the store – with lavender or blue eyes.

                                https://www.windstoneeditions.com/shop/home.php

                                in reply to: The confusing "Not Finished" emails #641225
                                Susie
                                Keymaster

                                  Please note that the shopping cart sends out a “not finished” message when your order is first placed – and that sometimes you won’t receive this message until after you recieve a “processed” message or one from Paypal telling you that your payment went through. I apologize for this bit of confusion – if you get a “processed” message or a Paypay receipt for your payment, the order did go through correctly and was “finished” – there is no need for you to do anything else. The message was just received out of order.

                                  HOWEVER, If your Paypal transaction is disrupted or doesn’t go through while you are placing your order, I will still receive your order as “not finished” (and you will receive the “not finished” message but no “processed” message or receipt for your payment). In this case the order is truely “not finished” and I will email you a response to negotiate payment of it. Merchandise is deducted from our inventory for your order even if the order is “not finished” so don’t fret if you’ve ordered the last item we have in stock and the payment doesn’t go through correctly – I will contact you regarding it. If your “not finished” message is important, you will receive an email from me regarding it.

                                Viewing 15 posts - 1,666 through 1,680 (of 1,745 total)