There is a (Now Mostly fixed) shopping cart problem with the Young Unicorns

Home Forums Windstone Editions Windstone Store Discussion There is a (Now Mostly fixed) shopping cart problem with the Young Unicorns

This topic contains 7 replies, has 6 voices, and was last updated by  Susie 2 months, 2 weeks ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1566233

    Susie
    Keymaster

    In case you missed it – Many grab bag Young Unicorns orders are stuck. It has nothing to do with the lack of a limit – something else went wrong with our shopping cart. We appreciate your patience while we work it out. If you have both Fantasy and Safari unicorns in your cart and you remove the fantasy ones you should be able to complete the purchase of the safari ones. Its the fantasy ones that are the issue! (They thought they could do things that aren’t actually possible…) We are sorry its taking a long time to straighten it out.

    #1566241

    Bodancia
    Participant

    Hey – I’m just glad they’re not sold out, and I have a chance at ordering! Just let us know what you need us to do. Thanks!

    Wanted: Tigerheart Mother Unicorn; Red Fire Male Dragon; Night's Fire Male Dragon; Any Natural Color Mother Pegasus; Any Grand Unicorn painted by Melody

    #1566245

    drag0nfeathers
    Participant

    I can’t put anything in my cart because I eventually got locked out after over an hour and now it just wants me to join the waitlist now. Been like that for a while now.

    Got a busted dragon? There isn't a Windstone that I can't fix! - drag0nfeathersdesign@gmail.com
    *OPEN for repairs on a limited basis. Happy to help with DIY questions - PM me*

    #1566289

    Zelda
    Participant

    Looks like it’s working now, I was able to complete an order!

    Forever seeking: Blackwatch the raffle Old Warrior, Jennifer Miller's pieces, and GB Baby unis!

    #1566305

    Kim
    Participant

    It’s working again now! They are back in the store!

    Looking for rainbow or pink & teal grab bags!

    #1566346

    Susie
    Keymaster

    Now Safari is sold out – but Fantasy is not. So sorry! Thank you for your patience.

    #1566351

    etruscan
    Participant

    Now Safari is sold out – but Fantasy is not. So sorry! Thank you for your patience.

    It still won’t let someone put a unicorn in the cart and then think about it. I had a safari, and the timer said that I had the usual 45 minutes to check out, but then I got the “Problem with your cart – item not available” message after a few minutes.

    #1566425

    Susie
    Keymaster

    Etruscan: In its current state the shopping cart will allow more than one person to put the last item into their cart – and the first person to pay for it gets it – regardless of the cart timer. This is not a perfect state, but at least the shopping cart works! We apologize for it making you think you got one when you did not. We were trying to fix this problem when the whole thing seized up earlier and hopefully we’ll get it fixed before the next grab bag. When we get down to the last of the Fantasy unicorns (or of any of our products) the same thing may happen. We apologize.

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