Thank you Windstone!

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #506682

    I bought one of the new tadpoads, checked out, then realized I had to get a colt too! Got one of them too, checked out, paid the separate shipping, figuring it was my mistake. Then…saw this in an email….

    Windstone Editions just sent you a partial refund of $2.24 USD for your purchase.

    Thank you! That was an awesome surprise that my shipment was combined and I got a bit of money back too!

    Thank you Windstone!!!!

    #903360
    dragonmedley
    Participant

    Susie’s awesome… she put my tadpoad in the box of the PYO I had ordered the day before!

    Read my books! Volume 1 and 2 of A Dragon Medley are available now.
    http://www.sarahjestin.com/mybooks.htm
    I host the feedback lists, which are maintained by drag0nfeathers.
    http://www.sarahjestin.com/feedbacklists.htm

    #903363
    Melody
    Keymaster

    Susie has been working like crazy to sort out and combine everybody’s orders, as much as she can.

    #903374
    Susie
    Keymaster

    If you placed 2 separate orders I will try to combine them IF I CAN, but please don’t expect it. There are rather of LOT of orders and I have to process them beginning with the oldest – and when I’m looking at those, I cannot see the newer ones. Even if you’ve emailed me asking me to combine, I may miss it. But If I can, I will. Meantime, it’s going to be well into next week by the time they all ship out.

    #903376
    rock-reader
    Participant

    Susie,

    Thank you for taking such good care of us, your customers. You’ve combined shippments in the past for me and saved me quite a bit of money for which I am grateful. And, no, I don’t expect you to clean up my ordering errors but it is a delightful surprise when you do! 🙂
    Having buttered you up, and knowing I was very late in ordering from the bonanza of releases in Wednesday…WHAT ARE YOU DOING, reading the forum!! Work, woman, work!!! Get those orders out!! You don’t need to eat! You don’t need to sleep! You don’t need to…okay, rock-reader, take a deep breathe…your new pieces will arrive in due time………….

    ***Contact broken due to operator’s greed induced meltdown*****

    #903385
    Susie
    Keymaster

    :bigsmile: Actually, I am packing up orders right now! J) 🙂 :love:
    When I run out of fuzzies I have to stop…

    #903424
    Falcolf
    Participant

    Susie, you are awesome 😀 thank you for the hard work that you do!

    Check out my finished artwork at http://falcolf.deviantart.com/ and my sketch/studio blog at http://rosannapbrost.tumblr.com/

    Excellent!

    #903425
    Chloe
    Participant

    Susie, you are awesome 😀 thank you for the hard work that you do!

    I second this! Thank you so much for all that you do! 😀

    Forever seeking:
    Barn Swallow Lap Dragon
    Brown Old Warrior

    #903427
    Zelda
    Participant

    Susie, you are awesome 😀 thank you for the hard work that you do!

    I second this! Thank you so much for all that you do! 😀

    Thirded! 🙂 Susie your work with all of that packing and organizing is very much appreciated! A while back, one of the shipping service’s quotes wouldn’t load when I placed an order, and Susie contacted me directly to make sure I was OK with my shipping choice before sending my order out. Going to that trouble was unexpected on my end, and a very nice surprise.

    Same goes for everybody at Windstone – I’m sure that with the variety and volume of pieces involved, grab bags must turn the factory upside down, especially when release time comes. Thank you all for creating these bright and beautiful things and sending them out all over the world!

    Forever seeking: Blackwatch the raffle Old Warrior, Jennifer Miller's pieces, and GB Baby unis!

    #903428

    Susie….. You know I think you totally rock but I will say it again and again!!! You are the best and go the extra mile each and every time for all of us. I hope you know that you are very much appreciated by all of us out here in the windstone loving world. And to everyone at windstone ……Bravo and sending huggs to you all for all your hard work each and every day! 🙂

    #903499

    got my order today! Thanks for working so hard you guys!

    Recently married to the ever lovable BiPolarBear (little John)
    www.weaselsoneasels.com | www.facebook.com/weaselsoneasels

    As seen on This is Life with Lisa Ling on CNN (2018) !
    Always open for pyo commissions, repairs and fine artwork! Email me for current prices! awier(@)weaselsoneasels.com

    #903604
    phantomess
    Participant

    I may not have ordered anything during this madness, but I’m going to thank Susie- and the rest of Windstone- anyway! You guys are awesome and a really GREAT customer-serving company! :love:

    Formerly had the Batman & Joker avatar!

    #903711
    darjeb
    Participant

    YOU ARE FANTASTIC SUSIE AND YOU DO A TERRIFIC JOB

    #903733
    Mercury Star
    Participant

    More Susie love! <3

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