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Jennifer wrote:
I think the problem is that the seller will want to recoup their lost funds too- it sounds like a case where it was packaged well enough but the USPS smashed the heck out of it and the seller wants to claim insurance so that neither they or the buyer loses money. In this situation- with a USPS claim- the USPS will take the dragon (and, as I understand, will likely discard him).
The only way to find out for sure it talk to a manager at the USPS.
Thanks Nam…I think I will give them a call tommorrow and see what I can figure out…I really don’t wnat them to take him and toss him out
Marzena
I’m sorry about your emp…that’s such a shame. If I had the talent, I would fix him up for free for you just cuz I feel so bad for you. Hopefully you can get him fixed. I would def. have it out with the post office…that’s just me though. good luck to you!
My most wanted list: Peacock kitty wizard, carnelian mouse wizard, copper patina frog wizard, autumn leaf poads, pumpkin spice kitties
the dragon collector wrote:I’m sorry about your emp…that’s such a shame. If I had the talent, I would fix him up for free for you just cuz I feel so bad for you. Hopefully you can get him fixed. I would def. have it out with the post office…that’s just me though. good luck to you![/quote
Thanks..I think by the time I call them tommorrow, I’m probably gonna be really upset…more than I am right now, so hopefully they work on this with me.
Marzena
oh i hope my PYO dragon sells on ebay….i could really use the money for the repairs for the emperor
Marzena
I’m sorry he got broken, mmloda, but at least the seller is being agreeable. Let us know what you do. I hope there’s a way you can keep him and have him fixed.
That really sucks mmloda! I’m expecting an emperor in the mail also. It’s a peacock, so it’s no where as rare as yours but I’m keeping my fingers crossed, and expecting the worst, especially after THIS! The seller has his original packaging though, and double boxed…so hope it makes it here OK. I’m sooo sorry about yours though! The old green ones are hard to come by, and I hope you can get him fixed!
mmloda wrote:thanks…but i don’t even know if he is fixable….I have already been in touch with the seller and he has no problems giving me a full refund since I paid extra for the insurance…but I think the post office will take the dragon away than….and probably throe it in the garbage…whihc would be a shame….i dunno…. 🙁 I guess I could always ask if he woudl go for the half refund but I would like to get in tpouch with Kyrin first and find out what it will cost to fix him…if that is even possible.
The seller is going to get in touch with me tommorrow after he talks to his post office.I am so confused and dissapointed right now…I have no clue what to do…. 😕
Oh no! MMdola, I’m soooo sorry 🙁 he *IS* very beautiful. :- I wouldn’t mess with the post office though. They WILL take the dragon and he’ll sit in a wharehouse somewhere and you’ll never get your money back on him. I think he’s totally fixable in the hands of someone who knows what they’re doing! 🙂Jennifer wrote:I think the problem is that the seller will want to recoup their lost funds too
Absolutely. If I’d shipped it, I’d have already spent the money and would not want to be refunding half the original value out of my pocket when it was insured through the USPS.
The way to handle it is to file a claim with the USPS not for the item itself, but for repairs to the item. USPS will gladly pay the lesser of the retail value of an item, its cost if replaceable, or the cost of repairs. If you claim for something like 75% of the original insured amount, as repairs to a non-replaceable statue, they will let you keep it after it has been examined by an employee at your Post Office.
Talk to someone at your favourite Post Office. They’ll help you out.
The Castle [Dave wrote:“]
Jennifer wrote:I think the problem is that the seller will want to recoup their lost funds too
Absolutely. If I’d shipped it, I’d have already spent the money and would not want to be refunding half the original value out of my pocket when it was insured through the USPS.
The way to handle it is to file a claim with the USPS not for the item itself, but for repairs to the item. USPS will gladly pay the lesser of the retail value of an item, its cost if replaceable, or the cost of repairs. If you claim for something like 75% of the original insured amount, as repairs to a non-replaceable statue, they will let you keep it after it has been examined by an employee at your Post Office.
Talk to someone at your favourite Post Office. They’ll help you out.
Great to know! 🙂
Volunteer mod- I'm here to help! Email me for the best response: nambroth at gmail.com
My art: featherdust.comThe Castle [Dave wrote:“]
Jennifer wrote:I think the problem is that the seller will want to recoup their lost funds too
Absolutely. If I’d shipped it, I’d have already spent the money and would not want to be refunding half the original value out of my pocket when it was insured through the USPS.
The way to handle it is to file a claim with the USPS not for the item itself, but for repairs to the item. USPS will gladly pay the lesser of the retail value of an item, its cost if replaceable, or the cost of repairs. If you claim for something like 75% of the original insured amount, as repairs to a non-replaceable statue, they will let you keep it after it has been examined by an employee at your Post Office.
Talk to someone at your favourite Post Office. They’ll help you out.
But will things work differently with having the Canadian Post Office thrown into the mix?The Castle [Dave wrote:“]
Jennifer wrote:I think the problem is that the seller will want to recoup their lost funds too
Absolutely. If I’d shipped it, I’d have already spent the money and would not want to be refunding half the original value out of my pocket when it was insured through the USPS.
The way to handle it is to file a claim with the USPS not for the item itself, but for repairs to the item. USPS will gladly pay the lesser of the retail value of an item, its cost if replaceable, or the cost of repairs. If you claim for something like 75% of the original insured amount, as repairs to a non-replaceable statue, they will let you keep it after it has been examined by an employee at your Post Office.
Talk to someone at your favourite Post Office. They’ll help you out.
That is AWESOME info. Thanks a ton for sharing! That will help out alot of us! 😀
DROGO wrote:That really sucks mmloda! I’m expecting an emperor in the mail also. It’s a peacock, so it’s no where as rare as yours but I’m keeping my fingers crossed, and expecting the worst, especially after THIS! The seller has his original packaging though, and double boxed…so hope it makes it here OK. I’m sooo sorry about yours though! The old green ones are hard to come by, and I hope you can get him fixed!
They can make it through the mail fine. I found Ruby one in SanJose and got him for a Forum mamber and had to ship him 2 states and of course I had to re box him since the store did not have the box but he got there fine and I have had 3 sent to me from Nevada with no problem and then my White one came from e-bay and I can’t remember from where but again perfect and my Emerald came from a store in Ohio I think it was and again no problems. If I tried to ship the Ruby in the box they shipped him in he would have been dust
It’s still VERY sad that you have to go thru this though I’m sorry for that
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