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Susie

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Viewing 15 posts - 1 through 15 (of 1,733 total)
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  • in reply to: Toaster Dragon in Peacock! Available Nov 11, 2024 #1688641
    Susie
    Keymaster

      Our first batch of Toaster Dragons sold out quickly! If you missed this batch, please join the waitlist on Toaster’s product page for the next one.

      Answers to Questions I’ve been asked:
      I do not know when the next batch in Peacock will be made, but there will be more.
      We will be making Toaster in other colors too – but I don’t know which ones or when.

      in reply to: Circle of Cats Candlelamp re-stocked Nov 6, 2024 #1688479
      Susie
      Keymaster

        Chris, I’m sorry, the Wizard Cat Candlelamp will not be next. I don’t want you to get your hopes up too high! This year we are doing Circles of Cats and hopefully the Crouching Cat Candlelamp and then we’ll see what the next year holds. We are not able to suddenly make all the candlelamps – we have a very small crew. I apologize to anyone who took our email announcement to mean that we will be restocking lots of candlelamps.

        in reply to: Baby and Standing Baby Ki-Rins! Oct 30, 2024 #1688252
        Susie
        Keymaster

          Whiteraven: As far as I know, the Mother Ki-Rin in albino with pink or blue eyes is not retired, however we are not making more of them any time soon. I’m not sure, but we may still have a shortage of adult Ki-Rin horns which prevents us from making batches of them (but it could be another reason!).

          Susie
          Keymaster

            I continue to see error in addresses on orders. Please give them a proof read before completing the order!

            in reply to: Small QoL request for the PYO gem sizes #1687859
            Susie
            Keymaster

              Yes Mika! I’ll add that to my list of things to do!
              For starters this information will help:

              The jewel sizes are written sometimes with the PP or SS in front, sometimes after the number and sometimes the PP sizes have an SS number as well.

              The sizes we use are:
              1) PP18, 2.40-2.50 mm (.095-.098 inches) Tiny jewel that comes with the PYO Hippocampus
              2) PP24, 3.0-3.2 mm (.12-.013 inches) Jewel that comes with the PYO Dragon, PYO Keeper, and PYO Barong
              3) SS19, 4.40-4.60 mm (.17-.18 inches) Jewel that come with the PYO Kitty Griffin and PYO Pegasus (size PP32 also works on these, it a wee bit smaller)
              4) SS24, 5.27-5.44 mm (.21 inches) Largest we use, I don’t think this size comes with any PYO

              The style of jewel we use is called a point back chaton with foil back.

              Susie
              Keymaster

                I’ve edited my original message with updates! -Susie

                in reply to: Spectral in Ancient Steel and restock – Oct 14, 2024 #1687520
                Susie
                Keymaster

                  I’m so happy that I figured out how to put big pictures into my posts!

                  Susie
                  Keymaster

                    Just an FYI that more of the Crouching Cat Candlelamp in Black are planned! If you still want one after they sell out, please press that “join waitlist” button to be emailed when the next batch is ready.

                    in reply to: Mad,mad,mad weather #1687370
                    Susie
                    Keymaster

                      I heard from Starbreeze early this morning and she said she was o.k. Her house still had a roof!

                      in reply to: Password Protected Re-stocks & Waitlists #1687097
                      Susie
                      Keymaster

                        Thank you Etruscan for answering that question! Here are some more details:

                        If we do a “normal restock” where you receive a “The item you are waiting for is back in stock” email, automatically generated and sent to everyone on the waitlist when we restock the item, if the items sells out before you purchase it, you will need to rejoin the waitlist. If we do a “password protected restock” I personally send an email explaining how to order and the circumstances dictate whether we retain the old waitlist or clear it out and ask everyone to rejoin – If we clear it out, I try to remember to send an email to that effect – letting you know that you will need to rejoin the waitlist if you are still interested in the item. It is also possible to “manage” your waitlisted items! If you go into your Windstone account and go to “shop” you will find a “waitlists” selection where you can see what you have waitlisted and remove anything you no longer want.

                        We are doing fewer password protected restocks currently because items are currently not selling out super fast and the password protected procedure is labor intensive for our small staff. I apologize to anyone who has waited for a long time for something that we restock the normal way only to have it sell out before you can purchase one. Its very hard for us to predict which items might do that, and which won’t. This Fall you will mostly see it only used on Secret Keeper Dragons.

                        I hope this information is helpful to everyone! If you have any questions, the quickest way to get an answer from me is by email to service@windstoneeditions.com -Susie

                        in reply to: New! Large Rock Dragon in Copper Patina available 9-26-2024 #1687047
                        Susie
                        Keymaster

                          We haven’t any plans to make them in another other colors at this time. Just Copper Patina for now. I don’t know what the future might hold!

                          Susie
                          Keymaster

                            Thank you Etruscan! Its much quicker to contact me at service@windstoneeditions.com
                            I fixed the Secret Keeper so it doesn’t show in the Emerald file but I don’t know how to get it out of the In Stock list!

                            in reply to: New! Large Rock Dragon in Copper Patina available 9-26-2024 #1686982
                            Susie
                            Keymaster

                              If we can, we will be making more batches of these Rock Dragons since they sold so well. It will probably be months between small batches.

                              in reply to: New! Large Rock Dragon in Copper Patina available 9-26-2024 #1686907
                              Susie
                              Keymaster

                                Thank you! That was quite the surprise! We haven’t had the site crash in quite a long time! Please join the waitlist for this guy. Thank you!

                                in reply to: Anyone here ever REPAINT a Windstone?? #1686339
                                Susie
                                Keymaster

                                  And just as a reminder we have Item #13 in the Forum Rules and Guidelines:

                                  “Don’t post pictures of repaints. Repainting a non-PYO Windstone is not illegal, but Windstone Editions strongly discourages it and does not support repaints as they create confusion about Windstone’s official products. We ask that you not post pictures of non-PYO (Paint Your Own) repaints on the Forum. Furthermore, you may not offer (for sale, trade, etc.) non-PYO repaints or offer to repaint a non-PYO Windstone using this Forum. Note: Repairing and restoring damaged Windstones to near factory condition and color is not considered “repainting”.”

                                  Thank you for following the rules!

                                Viewing 15 posts - 1 through 15 (of 1,733 total)