Susie

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  • in reply to: Limit off Standing Ponycorn “leftovers” #1696200
    Susie
    Keymaster

      And now they are sold out! Thank you!

      Susie
      Keymaster

        August 13, 2025 Update on the Grab Bag Standing Ponycorn restock status: This password protected restock is still in process . They are still One Per Customer. We do not have any extra at this point in time. I’ve had a couple of people inquire about purchasing another one with their password and the answer is no, we only have enough of them for everyone on the waitlist to buy only one. We might have some extra later on however we won’t know how we will handle those until we know how many there are. If you have any questions, please email me at service@windstoneeditions.com Thank you! -Susie, Windstone Customer Service

        in reply to: What’s next on the schedule, Part 8 (for 2025) #1695995
        Susie
        Keymaster

          An observation – they look more “teal” colored in person then they do in these photos.

          Susie
          Keymaster

            Passwords have been emailed to everyone on the waitlist for the remaining Grab Bag Standing Ponycorns! It looks like we have just the right number of them so that each person on the list can buy one. We may have a few left over at the end.

            If you had already bought one of these from the first batch – its o.k. to buy from this batch too!

            Susie
            Keymaster

              Thank you Etruscan! Maybe the ones that show up on my end say “new order” ! At any rate – some sort of confirmation is sent to the customer to confirm our receipt of the order and if you scroll all the way down (I don’t know how it looks on a phone) you can see the billing and shipping addresses. The most important one is the shipping address!

              in reply to: Limit removed from Standing Ponycorn Grab Bag #1695527
              Susie
              Keymaster

                It looks like we’ll wait until August to restock the grab bag Standing Ponycorn. Join the waitlist to be notified when we do!

                Susie
                Keymaster

                  Embrie – there were about 520 Fantasy Tadpoads in the Grab Bag marked “24” but sold in 2025.

                  Susie
                  Keymaster

                    Today, July 16, 2025, the first round of the Horse colored Standing Ponycorn Grab Bag has sold out and the orders have all been shipped out.

                    The good news is that there is a second wave of them waiting in the wings for those who were not able to buy from the first round! These are still part of the same group pictured in this thread. Here’s a link to the product page in the webstore where you can join the waitlist: https://windstoneeditions.com/shop/grab-bags/standing-ponycorn-grab-bag-edition-2025-horse-colors/ Join the waitlist on their page to be notified when we restock with more!

                    If you have any questions, please email me at service@windstoneeditions.com

                    in reply to: Standing Ponycorn Grab Bag 2025! #1695290
                    Susie
                    Keymaster

                      Thank you everyone! This is going very smoothly and as far as I can tell, the website hasn’t done anything weird!

                      I know that usually there is lots of discussion about grab bags on our Facebook Official Fan Club group. Please keep in mind that the group has a shortage of moderators right now and you may find that you have to wait extra long for approval of posts. We apologize for that. Please be thoughtful of our moderators and be sure to follow the group’s rules when you request to post something there. The grab bag can be discussed here on our forum as well!

                      in reply to: Standing Ponycorn Grab Bag 2025! #1695247
                      Susie
                      Keymaster

                        We decided to just plunk these into the store without a sign up list first. To make up for the lack of sign up list, we reserved some for a restock available to those who are not able to order until after they sell out. We hope that this will work well and satisfy everyone’s needs. We know that the waiting list password protected sales are nice, however we are short handed and doing that would have been very time consuming. Let’s hope the site doesn’t crash (so far it seems o.k.!)

                        These are “one per customer” (please don’t pay for more than one) and we are shipping only to the person who placed the order. After you receive it, you may then sell, trade, or gift it elsewhere. Please advise us within 5 days of delivery of any problems. If you pay with a credit card and want USPS shipping, the USPS tracking number will not be automatically emailed to you – you may ask us for the tracking number.

                        Processing orders will take some time! Shipping won’t begin until Monday and I’m guessing we could be at it all next week.

                        If you have any questions – email me at service@windstoneeditions.com -Susie

                        in reply to: Odd Ball Packing Material #1695183
                        Susie
                        Keymaster

                          We do use recycled packing materials on a regular basis! But we don’t get that much in and while we’ve been using lots of it, it disappears quickly. We are happy to have received some more of our starch foo foos today. Packing goes a lot faster using them.

                          in reply to: What are your squeaks? Tell Melody here!! (part 2) #1694834
                          Susie
                          Keymaster

                            I think the Curled was supposed to be retired since we made them in Amethyst prior to the mass retirement of Amethyst in 2015. My notes say not to retire the Oriental Dragons in Amethyst because we had made so few of those, but to retire the rest of the dragons. We’ve all been regarding it as retired all this time. I am confirming with Melody that it should be retired. -Susie

                            in reply to: What are your squeaks? Tell Melody here!! (part 2) #1694832
                            Susie
                            Keymaster

                              I have a note that indicates that the Curled Dragon in Amethyst may be actually have been retired when we retired the Amethyst dragon family. I will have to research this! -Susie

                              in reply to: PYO Eye & Gem Info – sizes, sources, etc #1694703
                              Susie
                              Keymaster

                                I’m sorry we don’t have a complete or up-to-date eye color chart for PYO’s. Its hard to keep up-to-date because the colors tend to vary from batch to batch. I just looked in a cup of light green eyes and there were 4 different slight variations of tone!

                                If anyone is in a pickle trying to choose their eye color, please choose the one you think might work the best on the order, then In the Customer Notes (this field is below the shipping address fields when you are placing the order) put a note telling me to look for an email from you with details about eye color, and then email a message to service@windstoneditions.com with a description or a picture of what you are trying to match. When we fill the order we will try to send eyes that will do the job. We may not have the exact color that you want, but we’ll do our best.

                                If your PYO color scheme changes and the eyes you chose no longer match and you are in the US, I can mail you a new set of eyes at no charge. If you are not in the US, I may need to charge you for postage to send replacement eyes.

                                I cannot send out dozens of eyes for a PYO, but I can send an extra pair for one piece. You may keep extras until you are sure you will never use them and then mail them back to us.

                                Susie
                                Keymaster

                                  I’m sorry we don’t have a complete or up-to-date eye color chart for PYO’s. Its hard to keep up-to-date because the colors tend to vary from batch to batch. I just looked in a cup of light green eyes and there were 4 different slight variations of tone!

                                  I’ve already talked to Amy, however if anyone else is in a pickle trying to choose their eye color, please choose the one you think might work the best on the order, then In the Customer Notes (this field is below the shipping address fields when you are placing the order) put a note telling me to look for an email from you with details about eye color, and then email a message to service@windstoneditions.com with a description or a picture of what you are trying to match. When we fill the order we will try to send eyes that will do the job. We may not have the exact color that you want, but we’ll do our best.

                                  I cannot send out dozens of eyes for a PYO, but I can send an extra pair for one piece. You may keep extras until you are sure you will never use them and then mail them back to us.

                                Viewing 15 posts - 1 through 15 (of 1,779 total)