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Thank you so much! *munching on the delicious chocolate!* Next time I ship something, no matter how, I will educate myself more thoroughly about what I am buying in insurance! I was even advised by my PO not to buy anything on ebay ever, because they rarely honored insurance claims! How about THAT! I guess the same goes for the other shipping companies unless it is so grossly their fault and even so, it is such a hassle!
Anyway, I have 2 other disputes with injured dragons to fight with the PO about, one with a cooperative seller and one with a seller less so. More lessons to be learned! One thing I know for sure: if you’re gonna sell Windstones, LEARN HOW TO PACK ‘EM!! It’s NOT THAT BLOODY HARD!! If I can do it, ANYBODY CAN!!! There! I said it and I’m glad! So I’m off to defend the dragons!! 😆I called Fedex this morning and asked for a status report. They said that they essentially ignoring the issue of what happened to the boxes, that even though I had purchased $400 dollars worth of insurance for the 2 boxes, because I had sent them Fedex ground instead of express, and they were ceramic, they were only covered for $100 per box, so they were only refunding me $100 per box plus the the $24.89 shipping fee. I said why was this not explained to me when I bought the insurance? All I got was I’m sorry, that’s all I can do. I’m so tired of all this, I said fine, I’ll take it, it’s better than nothing which is more than I have now. Then in the morning mail I got a envelope from Fedex with 2 letters in it. One says sorry, you should have requested a signature in 3 different ways, so we aren’t responsible because you didn’t. The other one says, sorry, we needed some proof of value,like a receipt, a bill, copy of a money order, purchase order, etc. and you didn’t give us that so we are closing our investigation. They never asked me for any of that which would have been difficult but not impossible to produce. So I got less than half of what the dragons were worth, and I learned a LOT and it’s OVER! Finally! I learned I can file a missing box report with Fedex, that I need to ship Windstones express not ground if I am going to insure them for more than $100, that I need to get paid BEFORE I ship (which I already knew but ignored),and that I can get really good suggestions from the forum when I have a problem! THANK YOU EVERYONE!!! You are the GREATEST!!! 😀
Yeah, that was me 😳 I realized that I had overbid on the pink curl after I had put the bid in and couldn’t retract it. Sometimes I just mess up, not the first time. I’m still really new at this and my messups are not usually this public. They do cost me a lot of money that I will probably not ever make back. I’m still learning what most of you seem to know already. So I keep trying and it keeps costing me, but I really love my dragons and I love being on this forum and I’m sorry if I seem stupid and foolish, sometimes I am. I don’t understand a lot of things about this place, but I’m proud that I have learned as much as I have. So.
What rainbow curlies??? when did they come out?? They aren’t listed in the store under curls at all, not even out of stock!! How many were there, 2? I just can’t keep up! *head banging in frustration* Well, I hope they make some more like they did with the lavender and blue pearls! In the meantime, I go on with the search for the white curl, the blue sun, the…!
I would like the cats and the pegasus and the wizard/dragon. If I were to get all three, could I get them for $115 plus combined shipping and insurance? If that is so low, that you fall over in a dead faint, could you let me know? Thank you!
I am so grateful for all the suggestions! I did call the FedEx office and they faxed me the claim forms, I filled them out and faxed them back, so I’ll see what happens next. I want to say it was not my intent to make anyone look bad, (including me) I just did not know what to do, that’s why it took me so long to ask for help. If I had known I could file a missing box report, I would have done that much sooner rather than make a fuss on the forum! So thank you, Dave, and thanks to all the rest of you for being there. You are terrific!! 😀
Oh Melody, I am so very sorry for the loss of your friend. Even though we never met him, he left behind a wonderful gift that will always be remembered by the forum members that get to receive one of his treasured pieces. Condolences please to Cathy and the family for honoring his wishes in this wonderful way. 🙁
THANK YOU SO MUCH FOR YOUR HELP!! This has been a tremendous help for me! I have tried so hard to stay calm and handle this as well as I could. You are the best!! This forum is truly a godsend. *feeling emotional* I will let you know what happens. Thank you, Peace.
First I want to say that I talked to Jennifer about this first and she suggested that I bring it to the forum for input.
On March 28, Dragonscavern had said she wanted some rainbow pieces and I PM’d her and told her I had a rainbow young and a mother. She said she wanted them both, what else did I have, and I said I had a female ki-rin, that they all were mint, and I also had an emerald lap that had a chip in it that I could sell her for a very good price. She was very excited about the agreement, but was concerned about how much the s/i was going to because the last time she bought 4 pieces, it cost her over $100. I told her I thought I could ship it for much less and I would let her know. So I combined the pieces into 2 boxes very well and safely packaged, took them over to FedEx which is across town, unloaded them, and got the s/i information.
Now, it was Friday night, raining, I was hungry, expecting company, and she had firmly agreed to buy these dragons and was very excited about getting them, “could hardly WAIT!” So rather than take them back to my office where my computer is and unload them in the rain and email the s/i information and wait for her to paypal the money, then load them back up and go back to FedEx and ship them, I just sent them while I was there. Then I went back to the office and emailed her the s/i information WITHOUT telling her I had already sent the boxes. She had sent me her address and phone # “in case the shipper needed it” She was SO happy about the s/i cost of $25.02 and the total cost of $489.84, “Oooh, you are such a Sweetie” she was going to “get some stuff for dinner” and when she got back she would paypal me the money, I would get it that night, no later than tomorrow morning. That would have been March 29. I never heard from her again.
I have left 5 PM’s, she has not pick up any of them. She posted the same gold curl she posted here on the forum on ebay so I posted the “ask the seller a question” twice, no response. I posted a request for help in locating her here and got an email for her, emailed her, no response. I telephoned her using the phone # she left me for the shipper, it was a telephone mailbox, left a message, no response. I asked Jennifer for help, she left a PM for her, no response. I checked with FedEx’s tracking # and they confirmed that they had delivered the boxes to her front porch on April 1 at 1PM.
Then on April 11, I got a PM from her, saying she had never gotten the boxes, that FedEx never knocked on the door or left a tag, that they must have been stolen off her porch, she didn’t know anything about the dragons. I wrote back and said that FedEx confirmed that they had been delivered to the porch at 1Pm and a tag been left, and to please contact me. No response. More PM’s. No response. So on April 18, I sent her a registered letter going over the history of our transactions and her lack of interest in communicating with me and my concluding that I was going to have to move on. On Tuesday, April 22, I got a PM from her. The first part was a ramble about some friend having a problem with FedEx, then ” And what’s the certified letter thing? and you lying in that letter saying that you’ve NOT heard from me and you’ve ALSO called me, I NEVER gave you my phone number, so how could you have called me? Are you NOW stalking me now? I DON”T BELIEVE THIS” … I am GOING to type you this EXACT same letter regarding this…NOTARIZE IT, seand it CERTIFIED MAIL back to you…This way it is a LEGAL binding document… and then you can give it to FedEx and tell them to stick it…All I ASK is that you put the blame where it belongs and it is not AT me” (!!!) So even though I don’t like being called a liar and a stalker, I wrote back a calm PM and I once again said that FedEx had confirm that they had left the boxes on her porch at 1PM on April 1 and had left a tag on her door, that she had indeed given me her phone # when she had given me her address for the shipper, and that I had received only 2 communications including this one in 3 weeks and if she wanted to contact me, please PM me thought the forum. So far, no response.
I understand that I should not have sent the dragons until they were paid for, and I take full responsibility for that. I also know that I had a full agreement to buy the dragons and she never indicated at any time that she did not want them or had changed her mind. The most frustrating thing is the total lack of communication on her part and refusal to acknowledge any responsibility for any part in this.
So what do I do now?Happy Happy Happy Happy Happy Happy Happy Happy Happy
Birthday Birthday Birthday Birthday Birthday Birthday
To you! To you! To you! To you! To you! To you! To you! 😆 😆 😆 😆 😆 😆 😆 😆 😆 😆 😆 😆 😆 😆 !!Thank you! OK, at least I know that all is not lost for my hopes in getting a grey tabby! They are so cute, I just want to reach out and pat them right through the computer! My tabby died at 19 5 years ago and I miss her so much! I hope I can get one of these without breaking my bank account into bits! 😯
Melody, when the tabby with the orange eyes came out, I thought there would be more tabbies with green and yellow eyes and I was all excited, tabbies are my #11 on a scale of 1-10. So when the blue eyed Siamese posted today, I am confused. Will there be more tabbies with green and yellow eyes? Is the Siamese a different set of kitties? Or did the casting intended for tabbies change magically into Siamese kitties and tabbies are gone forever? (Oh, tell me it ain’t so! :cry:)
