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When these have sold out, be aware that more are in the works! Please join the waitlist for the next batch coming up in a month or two.
This raffle has ended and I have emailed the winner. I have not heard back from them yet – we cannot announce who it is without their permission. Check your email!
We have had someone let us know they had received a phishing scam notice on Facebook telling them that they had won the raffle – that is not from us. If you receive a message through Facebook or any other means other than an email from me – please confirm with me at service@windstoneeditions.com or phone us at 800 982-4464 to check on it. Thank you!
Our ebay auction for the Bantam Dragon in the green “Celtic” color has the wrong words with it. It is indeed a green Celtic colored dragon – not a blue Galaxis colored one. We apologize for this error!
Now that we have been using the Password Protected Re-stocks for a while, I want to update that this is a way we restock SOMETIMES – not every time. There are a number of factors that we consider which help us determine if we should do a Password Protected ReStock or just restock the usual way. The usual way means that an email is sent to everyone on the waitlist with a link to the item so that they can order it. Either way we do it, you will receive an email from us advising you when the item is available to order. If you are not ready to order it when the email comes – you may need to re-join the waitlist for that item after it sells out.
If you have emailed to enter the February raffle after receiving the announcement about it and received the response that January’s Raffle was over (instead of the thank you for your entry for Feb), I apologize! I forgot to tell Melody the announcement had gone out and she didn’t get her automated response to the raffle entries changed over to February in time for people to begin entering. She DID get your entries though, even if the response didn’t sound like it. The email entries are landing in the right place and you’ve been entered. I apologize for the confusion.
Those Rainbow Spectral and Lap Dragons are being offered in One Per Customer “password protected” form to those who have been on the waitlists the longest. Its going to take a while – the lists are long! -Susie
Its Wednesday now and Corvallis is slowly beginning to thaw out – but very slowly! I doubt there will be mail service today and it doesn’t look like the streets will be safe for us to go to work yet. I haven’t looked to see how Portland is, but our mail goes from here to there first, before it goes anywhere else, and that Post Office there has trouble with icy or snowy weather which delays shipments. Stay warm and cozy!
That white stuff in Melody’s picture fell on Saturday and today, Monday, it is still all present and accounted for (none of it melted away) and frozen into a solid hard surface! Its like a skating rink outside, all over our streets. Tuesday we may get more ice! I had never seen a forecast of “ice” before and now I see what they meant!!! We are closed today, Monday, and likely closed tomorrow, Tuesday, and I’ll bet if we can drive around Wednesday we’ll need to be starting late. Snow Days! I am thankful my little house is warm and cozy and that I have food in the cupboards and plenty of things I can do indoors. -Susie
It has occurred to me that everyone visiting our website may not know that we also have a public company page on Facebook where we try to post messages like the one above about our website glitching. During those glitches it seems that emails sent to us through the “Contact Us” form didn’t go through. We think we have fixed the problem now – but are not positive. I thought it might be helpful to all interested parties that a visit to our Facebook page if something strange is happening on our website might be helpful! Our pages do exist! I know its alarming to order something and then see “page not found” on the website you ordered it from. We apologize!
The website did a little glitchy thing where it said “no page found”. I hope it doesn’t do it again! It seems to self-heal when it does this – if you wait and come back to it, it might be o.k. again. I’ll try to check on it during the weekend. Our apologies!
This is not a stupid question! We don’t sell eyes or jewels and extra jewels are not available for the Barong or any other piece that can be adorned with more than what we send with it.
Eyes can be exchanged If you change your mind about the color theme and need different eyes and you are in the U.S. To do that, contact me by email service@windstoneeditions.com with the color you need, the PYO sculpture its for, and your mailing address and I can send you another pair. Later on, when you know you won’t be using the extra eyes you have, you can mail the extras back to me. If you are totally unsure of the eye color that you will need, you can ask for an extra pair (just one please) at the time of your order. Its also possible to ask us to send one eye of one color and the other of another color if your animal is “odd eyed”. You can put notes to us on the order in the Customer Notes section (go through the screens slowly, its easy to miss).
I just want to clarify that we have not always marked “2nds” with that notation on their felt pad. We were supposed to! But sometimes things get crazy at the end of the year and more than once we totally FORGOT about preparing the 2nds ahead of time for our employees to pick out what they wanted – and then whoever was enlisted to help get them ready did not know they were to be marked as 2nds. I think a lot of the seconds given to employees at Christmas time are not marked as they are supposed to be.
The person selling pieces on ebay right now that you have spotted, worked for us for many years and left us on good terms! They did not work in the figurine side of the business but in our machine shop, so would not necessarily know which pieces are 2nds and which pieces are not. They are not selling anything they repainted. The pieces are likely all 2nds (even though they don’t say so). And I’m pretty sure this seller is honest!
In regard to the unusual Rising Spectral Dragon (and two other “seconds”) on ebay right now:
During the year we accumulate “seconds” that are pieces made in the factory that have something wrong with them but are still good enough that we don’t want to throw them away. New employees often use seconds while learning to paint. At Xmas we let employees take the seconds home. This Rising Spectral on ebay right now is one of those. He was not painted by Gina or Melody but by another employee a VERY long time ago who was working on their airbrush skills. It happened to be on the Seconds Cart one Christmas and someone took it home. That employee is now selling it (and a couple of others) on ebay. Its really from the factory and its really by a former Windstone Employee, being sold by a former Windstone Employee.
Its not a “repaint” or a “knock off”. Its a dragon of a different color!
