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Those Rainbow Spectral and Lap Dragons are being offered in One Per Customer “password protected” form to those who have been on the waitlists the longest. Its going to take a while – the lists are long! -Susie
Its Wednesday now and Corvallis is slowly beginning to thaw out – but very slowly! I doubt there will be mail service today and it doesn’t look like the streets will be safe for us to go to work yet. I haven’t looked to see how Portland is, but our mail goes from here to there first, before it goes anywhere else, and that Post Office there has trouble with icy or snowy weather which delays shipments. Stay warm and cozy!
That white stuff in Melody’s picture fell on Saturday and today, Monday, it is still all present and accounted for (none of it melted away) and frozen into a solid hard surface! Its like a skating rink outside, all over our streets. Tuesday we may get more ice! I had never seen a forecast of “ice” before and now I see what they meant!!! We are closed today, Monday, and likely closed tomorrow, Tuesday, and I’ll bet if we can drive around Wednesday we’ll need to be starting late. Snow Days! I am thankful my little house is warm and cozy and that I have food in the cupboards and plenty of things I can do indoors. -Susie
It has occurred to me that everyone visiting our website may not know that we also have a public company page on Facebook where we try to post messages like the one above about our website glitching. During those glitches it seems that emails sent to us through the “Contact Us” form didn’t go through. We think we have fixed the problem now – but are not positive. I thought it might be helpful to all interested parties that a visit to our Facebook page if something strange is happening on our website might be helpful! Our pages do exist! I know its alarming to order something and then see “page not found” on the website you ordered it from. We apologize!
The website did a little glitchy thing where it said “no page found”. I hope it doesn’t do it again! It seems to self-heal when it does this – if you wait and come back to it, it might be o.k. again. I’ll try to check on it during the weekend. Our apologies!
This is not a stupid question! We don’t sell eyes or jewels and extra jewels are not available for the Barong or any other piece that can be adorned with more than what we send with it.
Eyes can be exchanged If you change your mind about the color theme and need different eyes and you are in the U.S. To do that, contact me by email service@windstoneeditions.com with the color you need, the PYO sculpture its for, and your mailing address and I can send you another pair. Later on, when you know you won’t be using the extra eyes you have, you can mail the extras back to me. If you are totally unsure of the eye color that you will need, you can ask for an extra pair (just one please) at the time of your order. Its also possible to ask us to send one eye of one color and the other of another color if your animal is “odd eyed”. You can put notes to us on the order in the Customer Notes section (go through the screens slowly, its easy to miss).
I just want to clarify that we have not always marked “2nds” with that notation on their felt pad. We were supposed to! But sometimes things get crazy at the end of the year and more than once we totally FORGOT about preparing the 2nds ahead of time for our employees to pick out what they wanted – and then whoever was enlisted to help get them ready did not know they were to be marked as 2nds. I think a lot of the seconds given to employees at Christmas time are not marked as they are supposed to be.
The person selling pieces on ebay right now that you have spotted, worked for us for many years and left us on good terms! They did not work in the figurine side of the business but in our machine shop, so would not necessarily know which pieces are 2nds and which pieces are not. They are not selling anything they repainted. The pieces are likely all 2nds (even though they don’t say so). And I’m pretty sure this seller is honest!
In regard to the unusual Rising Spectral Dragon (and two other “seconds”) on ebay right now:
During the year we accumulate “seconds” that are pieces made in the factory that have something wrong with them but are still good enough that we don’t want to throw them away. New employees often use seconds while learning to paint. At Xmas we let employees take the seconds home. This Rising Spectral on ebay right now is one of those. He was not painted by Gina or Melody but by another employee a VERY long time ago who was working on their airbrush skills. It happened to be on the Seconds Cart one Christmas and someone took it home. That employee is now selling it (and a couple of others) on ebay. Its really from the factory and its really by a former Windstone Employee, being sold by a former Windstone Employee.
Its not a “repaint” or a “knock off”. Its a dragon of a different color!
Thank you! This is what I thought might be happening. If you do not pay with your paypal account, you will not receive USPS tracking information – even though we use paypal to process credit and debit card payments and even though I use paypal to generate the post office shipping labels.
Thank you Frozen Dragon for SINGING out!! Let’s all SING and try one of his suggestions:
“Signing up for Follow my delivery from USPS will add packages to you no matter how you pay because it goes off your address. UPS also has an app that will add packages and notify you. There is an app called Route that will let you add email addresses, PayPal addresses and even Amazon so you can track all your packages regardless of payment method and carrier.”“Now that Halloween is done – time to start writing those Christmas cards!”
(This is me, talking to myself, I probably won’t do it and will have to send happy new years cards…)Its now October 26, 2023 and I am very confused! There is a 2023 calendar contest but I’m not sure if Melody posted about it somewhere else or not. I’m also not sure if the information here applies to the new contest as well as the last one. 🙂 -Susie
If the peacock Mini-Keeper was part of a Grab Bag it would have something written on the felt bottom. The year engraved into each sculpture is the copyright date – the year Melody finished the sculpture. Sometimes is more than a year after that that we actually reproduce a sculpture. I’m pretty sure the mini-keeper was one that took its time before we began to sell them.
