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The Definition of One Per Customer in the Windstone Store

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  • #1675938
    Susie
    Keymaster

      One Per Customer Only, Please! Please read! The Upcoming Grab Bag item will be “one per customer”.

      When we have a large demand for an item that we don’t have a large quantity of, we limit orders of that item to “One Per Customer” so that as many people as possible have an opportunity to purchase that item. We want to be able to make as many different collectors as possible happy!

      When an item is limited like this, we put the phrase “One Per Customer” in the product description and when an order is placed for this item, our shopping cart will allow the purchase of only one of the item.

      Our definition of this phrase “one per customer” is simply that each customer may only buy one. If you are paying for one, no matter to whom or where it is being shipped, you have purchased one. You may not purchase another. If a family member also wants to purchase one, they must order and pay for their own item with a different credit card or paypal account. There are times when we limit even further, to “One Per Household”, which we would state in the item description, and in those cases everyone in your home will enjoy looking at a shared purchase. There are also times when we discover that we have plenty of an item and we lift the One Per Customer limit after a day or so.

      We thank you for respecting and following our One Per Customer rule! We appreciate it when everyone is considerate of everyone else and of our company. By complying with our request to limit yourself to just one, you are enabling your Windstone Community friends to acquire the items that they love too, and you are relieving us of the unpleasant task of canceling an order for an “extra helping”. Thank you!

      #1675945
      Starbreeze
      Participant

        Thanks for the explanation Susie! 😀

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