I know what you mean! My Ruby Lap was an eBay find, and unfortunately her original box and inserts were long gone. The seller really tried to pack her well, but he was used to packing glass vases and didn’t realize that packing a heavy Windstone requires a different approach. The poor Lap bounced on her horns en route and arrived with the top of her head sheared off! I glued her back together and she looks quite decent, but I have yet to finish patching the tiny remaining gap and fixing her paint.
These Laps, always trying to do gymnastics . . . . :~