Not receiving Forum Post notifications?

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This topic contains 5 replies, has 2 voices, and was last updated by  Ela_Hara 1 month ago.

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  • #1580247

    Ela_Hara
    Participant

    Hey Clay!
    Ever since Wednesday (9/18) I haven’t been receiving email notifications when replies are posted to Forum Threads that I have ‘subscribed’ to. Is there something going on? I tried unclicking and rechecking the box to receive the ‘Notify me of follow-up replies via email’ but I’m still not receiving the emails and they are not in my Yahoo spam/junk folder.

    Can you help figure out what is going on?

    *~*~*~* Ela_Hara: The DragonKeeper *~*~*~*
    "And now, Draco, without you, what do we do? Where do we turn?"
    "To the stars, Bowen. To the stars."

    >>> Come visit me on deviantArt at http://ela-hara.deviantart.com

    #1580252

    Ela_Hara
    Participant

    I am receiving email notifications for PM’s, but not for forum thread replies and posts.
    Anyone else having this problem or is it just me/my account?

    *~*~*~* Ela_Hara: The DragonKeeper *~*~*~*
    "And now, Draco, without you, what do we do? Where do we turn?"
    "To the stars, Bowen. To the stars."

    >>> Come visit me on deviantArt at http://ela-hara.deviantart.com

    #1580281

    Clay
    Keymaster

    I will check on this and let you know.

    #1580283

    Clay
    Keymaster

    I can see in our mail log what’s going on. I will PM you about it.

    #1580300

    Clay
    Keymaster

    Now that you’ve whitelisted our email address, you should receive notifications. Let me know if you don’t.

    #1580312

    Ela_Hara
    Participant

    Hi Clay —
    I still haven’t been receiving post notifications.
    I re-set the whitelist filter again if you would like to try another post.

    Does it work immediately, or will it take a few hours or day to get straightened out?

    *~*~*~* Ela_Hara: The DragonKeeper *~*~*~*
    "And now, Draco, without you, what do we do? Where do we turn?"
    "To the stars, Bowen. To the stars."

    >>> Come visit me on deviantArt at http://ela-hara.deviantart.com

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