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My Ruby OW made it – and a question for those who repair

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  • #662955

    OW arrived yesterday, I swear it feels like Christmas every time that truck pulls up with a Windstone for me on it!

    He was double boxed, including his original box, but there was no plastic between him and his box. I think that’s the cause of several rubs on him, mostly to his gold areas though there are a couple on his red. At least, I HOPE this happened during shipping. It sure wasn’t mentioned to me when I bought him. Plus the tag and bottom felt are in near mint condition so that gives another reason to suspect movement in his box as the culprit. He is covered in dust as well but I plan to use some canned air and some soft bristled brushes to clean him up.

    How do those of you who repair touch up their paint? Can I purchase this through Windstone so that I get an exact match? And how about a new plastic bag for him so that in case we ever need to move him again he’s better protected? Can we buy boxes and bags too?

    And what’s the best way to go about doing this? Can I do it with a brush, or do I need to suck it up, buy an airbrush, and learn how to use it? I just don’t want to ruin this, and I really don’t want to ship him again to have someone else do it though that would probably be the best option.

    I’ll post some pics of him after I get him cleaned up. Poor guy is a mess and it makes him shy.

    #494260

    #662956

    Here’s a few photos of the areas I’m talking about. It’s mostly the raised gold.







    And a pic of that handsome face. 😀

    #662957

    The gold that is used on them is the Deco Art Gold Paint Pen. I got mine at Micheals. It’s not that expensive. If it was the ruby then you’d probably have to ask Melody if they have any ruby paint.

    #662958

    Excellent, thanks for the tip! I don’t have a Michael’s but we do have an AC Moore and I’ll be down there today to look for these. I will have to write to Melody and see if they have a small amount of the ruby I can scrounge off them for the couple small rubs on that color he has.

    Thank you, I sure appreciate the help.

    #662959
    Pegasi1978
    Participant

      Kachina wrote:

      How do those of you who repair touch up their paint? Can I purchase this through Windstone so that I get an exact match? And how about a new plastic bag for him so that in case we ever need to move him again he’s better protected? Can we buy boxes and bags too?

      And what’s the best way to go about doing this? Can I do it with a brush, or do I need to suck it up, buy an airbrush, and learn how to use it? I just don’t want to ruin this, and I really don’t want to ship him again to have someone else do it though that would probably be the best option.
      As Romeodanny said the gold is a paint pen so that makes it easy to touch up. Unfortunately, Windstone doesn’t sell the bags or boxes for their peices because then it would make it that much easier for the folks who make fakes to pass their pieces off as real Windstones even more.

      #662960
      Jodi
      Participant

        Wasn’t Melody sending out the bags at one time? I would ask her. It can’t hurt.

        I know it’s a “no” for the boxes. But the bags I think you can get.

        #662961

        The DecoArt pens come in different nib sizes. I can’t recall for sure, but I think somebody said that the size with the widest tip tended to leak. For my part, I’ve used the pen with the wide tip without problems, but I go very slowly and carefully and keep a paper towel nearby to test the pen on. They’re good pens, but the ink smells pretty bad–make sure you have good ventilation. 😛 Regarding the area with damaged red paint: I understand the new paint can be applied in thin layers with a small paintbrush, and look OK. There’s a thread in here somewhere about a good brush-on sealant to use on top of the paint afterwards. Good luck! 🙂

        I’m sorry he got scuffed. 🙁 I’ve tried using gallon-sized Ziploc freezer bags when packing the Windstones I have that lack their original bags. It looks really silly but seems to leave them unharmed.

        #662962
        Stephanie
        Participant

          Dang! Sorry that some of the paint is scuffed but glad that he made it home!!!

          #662963
          Jennifer
          Keymaster

            The medium tip chisel style paint pens work the best on these guys.

            You may have some trouble getting the ruby paint… they used different paints on the rubies as they evolved from what I understand. Windstone prefers to send paint swatches when they ship you other things, otherwise it’s costing them to ship. Guys, remember that Windstone does this to help out but it does cost them money and they don’t do this as a ‘normal’ thing. 😉

            Is this the ruby OW you purchased from a store, or though eBay? I’d be a little upset about the markings on this guy.

            Volunteer mod- I'm here to help! Email me for the best response: nambroth at gmail.com
            My art: featherdust.com

            #662964
            Travistie
            Participant

              Kachina, you got this OW off shopheadlines right? I just looked at the pic of him… and it does seem to have some rubs where your pics are showing. The pic doesn’t enlarge, but I can definitely see some areas on his gold claws.

              Did you ask them ahead of time if he is mint or have any scuffs?

              #662965
              Tiffany
              Participant

                i agree with that. i went back and looked at the pic too and i think you can see those rubs on the back claws in the pic. of course, not knowing they were there you would have never suspected that those areas were rubs, just highlights or whatever. i think at least some of those rubs were there prior to being shipped, as i have accidently banged my windstones together on occasion playing with them and they never got a mark or flake. thankfully you should be able to fix 92% of that up with the gold paint pen! 😀 that little thing is a miracle worker!! you’ll see!

                #662966
                lamortefille
                Participant

                  Have you contacted shopheadlines about the damage?

                  #662967

                  Jennifer wrote:

                  The medium tip chisel style paint pens work the best on these guys.

                  You may have some trouble getting the ruby paint… they used different paints on the rubies as they evolved from what I understand. Windstone prefers to send paint swatches when they ship you other things, otherwise it’s costing them to ship. Guys, remember that Windstone does this to help out but it does cost them money and they don’t do this as a ‘normal’ thing. 😉

                  Is this the ruby OW you purchased from a store, or though eBay? I’d be a little upset about the markings on this guy.

                  I completely understand Jennifer. I would offer to pay whatever retail price for the paint would be plus the shipping cost. I’d be so grateful to have matching paint I’d definitely not expect a freebie. I’m going to wait until my chipped rainbow mother gets here before I write so that I can send some clear, outdoor lighting pics of the color spots in question so I can see if they can help with matching up some paint.

                  This is the OW I purchased from headlines. I went back and looked at that tiny picture this morning and saw the scuffs, too. Looking at their other used pieces, they do mention if there’s a chip or if there’s any damage. Since they didn’t mention it for this guy I assumed he was new, just an old display piece they hadn’t sold yet. I don’t feel like I can complain since I only paid $260 for him, about $40 less than the average I see if you can find one for sale. If he had arrived with actual damage I would definitely complain. I would buy from Headlines again, but I will definitely ask beforehand if the piece is mint or not. Especially if it’s full retail price or above.

                  I was able to get 2 different sizes in the paint pens today and will give those a go later this evening.

                  #662968
                  Jennifer
                  Keymaster

                    Oh I don’t want you to feel bad for asking for repair paint! 🙂 It was just a reminder for everyone (not you in particular) to, if possible, get paint swatches when you place other orders with Windstone, if you order from them. 🙂

                    Volunteer mod- I'm here to help! Email me for the best response: nambroth at gmail.com
                    My art: featherdust.com

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