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Anyone else's GB wolves showing under your order page?

Home Forums Windstone Editions Windstone Store Discussion Anyone else's GB wolves showing under your order page?

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #507792
    Chloe
    Participant

      Hey there! This may be a dumb question, but I guess I’m getting a little concerned. Usually when I order something, the order shows up under my “Orders” tab in my account. Then it updates to processing….then completed. I snagged a GB wolf and normal red fox, but they aren’t under my orders. I double-checked PayPal and the payment went through. Anyone else notice this?

      #925268
      Serendipity
      Participant

        Mine is listed in my orders, if that is any help! Good luck getting yours all sorted!

        #925269
        etruscan
        Participant

          Mine shows up under my Orders.
          I did not get an email from Windstone confirming the order (I did from Paypal), but my ability to get emails from Windstone was still being sorted out.

          #925270

          Mine is also under my orders, and I got an email saying it was processed.

          #925274

          Mine is under my orders and I got a processing letter. Hope this gets worked out for you, though.

          [i]Keeping an eye out for fantasy gryphons and test paint dragons.[/i]

          #925275
          Chloe
          Participant

            Hmmm….now I’m worried. :~

            #925276

            If your payment went through paypal, you have proof you paid. Id just contact Susie and see what she has to say, Im sure it will work out 😉 I think they usually keep an extra few GB’s on hand for weird occurrences and for ebay later on. So I would think you would still get one, hopefully !

            #925277

            I do see mine – it’s marked as Payment Received. I was hoping that mine would get sent out before the weekend but no luck there. They probably have a lot of orders to sort through though!

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            #925278

            I think they’re just really busy – I bought my wolf and fox right away and they’ve shipped. My SO bought his wolf about an hour later and his hasn’t shown up yet though he was charged. I wouldnt worry about – you’ll probably see an update on Monday.

            Seeking Test Paints & GBs ! Please get in touch if you'd trade/sell. I'll remove pieces from list by owner request
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            DRAGONS: Male Coyote

            #925279
            Kim
            Participant

              Mine is showing under orders as payment received. As the others said, just look up the paypal transaction and then e-mail Susie to confirm the order.

              Looking for rainbow or pink & teal grab bags!

              #925288
              Danzig Moon (Karen)
              Participant

                You may want to email Susie just to make sure.

                *** Always looking for Brindles..*** AWD Pieces **** Lavender Coiled Mother with Globe**** if you have one you would like to sell or trade please contact me ?

                #925368
                Bullsquid
                Participant

                  My order is showing up fine and I am receiving email updates, but I had my mother check her order and she is having the same issue as you, Chloe. I guess she will have to send Susie a message too.

                  Incidentally, if you have already heard back from Susie, did she say that your order wasn’t showing up at all, or that it was in their system and just a glitch that it wasn’t showing up for you?

                  UPDATE: I got in touch with Susie, and my mother’s order was showing up as “awaiting payment” even though it was paid. Susie was able to quickly sort out the problem and now all is well. 🙂

                  #925389
                  Chloe
                  Participant

                    Yay! My order appeared! I love Windstone. 🙂

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