I had to wait 3 months before the Post office finally
sent me a check for what I paid and some of the shipping for an
oriental sun dragon I received broken. The seller then refunded me
the rest of the shipping. I found out ( the hard way ) that if the broken
item is $50.00 or less and you have all the paper work, they will issue
you a refund right then and there ( at least at my PO ) but anything
over $50.00 has to go to a review board to decide if it was packaged
properly and if it was really the fault of the PO. Sometimes, they will
deny :negative: the claim if they feel that it was NOT packaged correctly. That
is why they want all the packaging/boxes etc. to see if the seller didn’t
just stick a glass/ceramic item in a box with no or very little packaging.