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my 2 cents… The bottom line is that we are all human and not perfect. We all make mistakes… I know that I have made my fair share. What counts is that we learn from the mistakes that we do make. Its all a part of life.
drgnlvr wrote:May I add my none-of-my-business .02? Being new to this forum, I have been very impressed by the way you all interact like a family. You offer support in tough times, commiserate, console, congradulate, cheer each other on, buy and trade for each other, tease and insult each other,and, fight and hurt each others’ feelings, just like a real family. I think you know each other maybe better than your biofamilies in some ways, at least you have and share and understand at least one passion in common and have become “spiritual” family. Friends have been defined as the family you choose for yourself. I guess I was surprised that you “didn’t want sympathy” purplecat because to me this seems like the place to get understanding and support,and not pity and judgment, and I was sorry that you didn’t feel you could get that here when I’ve noticed so much love and empathy here and a lot of it coming from you. Please give some back to yourself and let some in too. Families fight and families make up but families stick together! Windstones forever! drgnlvr
I’m so sorry if that came out wrong, but it was more that I simply dont think a person who’s bought a piece should have to deal with me having a mental meltdown. I assumed that a couple days wouldn’t harm her to wait for a response, plus I had to figure what to sell so I COULD give a refund….Here we are short enough on cash that money is often spent as soon as it arrives. With Aurora having allergy problems, all the other things that have ganged up on me here lately. Alot of you here have been there for me in so many situations, this time I just wanted to curl in and not share. I’ve also never had to sell off my windstones before, and this came at a time when I already had pieces up for sale on ebay… I’m sorry for not letting anyone here know, I know everyone here would have been helpful, but I havent been a mess like that for at least 5 years, and it scared me in a lot of ways.
What upset me the most is that I have bent over backwards to be helpful on this whole transaction with mmloda. I just didnt respond to the last two pms. Just because someone’s read something DOES NOT mean that they are ignoring you, just that you arent the most important thing in their life at that instant. This is my first major complaint, and I was taking some time to look at it objectively, while coping with other life issues. You were in the right to want a refund, but you needed to post ME pics so I could see that.
Sorry I’m late to the party!
I’ve been doing art and selling it for about 10 years now (wow, now I feel old!). To be fair, the first five years of that I was doing freebies rather than selling… but my point is that I’ve been a rather lot of transactions, and I’ve seen lots of transactions with my friends who are artists also. We actually have a community where we discuss business practices, professionalism and the balance between being professional and yet personal (“human”) enough to be flexible with each situation.
It is not at all unreasonable to wait at least 3-5 business days for a response from someone you are doing art business with, unless you are on an agreed deadline. Now, many artists will respond asap once they get your message- but it’s unrealistic to expect them to. Give them a day or two- there are many factors at play. As long as they respond within a week I think that’s very fair.
And it is never, never wise to post a public rant or complaint about someone where others can identify who you are complaining about unless the artist has truly wronged you. In fact this can be viewed as a form of slander. Because most of the forum members can recognize the pieces as purplecat’s work, even though you did not mention her, it is easy to see who you were talking about. In this case patience would have been a virtue and you should have settled it amongst the two of you. Purplecat seems willing to work with you to make it right.
In the end it’s a good lesson learned- Life Happens, be patient! 🙂
In the future I encourage everyone to settle any problems they have in private.
If you ever have a problem and feel wronged or ripped off by someone, you are welcome to ask me. In some cases (such as ‘I bought an item 4 months ago and it hasn’t arrived and the seller won’t respond to me’) it can be appropriate to come here and ask for advice or post a warning, but not after two days. 😉
Volunteer mod- I'm here to help! Email me for the best response: nambroth at gmail.com
My art: featherdust.comThanks Jennifer…I was just simply trying to get some advice from other forum memebers… 😕 as this has never happened to me before but I guess all in all a good lesson was learned here… 🙂
Thank you everyone for all your comments and advice… 🙂
Marzena
Im going to plagiarize what Nam said cause Im too lazy to find another way of saying the same thing 😛
In this instance, Id have to consider who Id done business with. IMO, from what Ive seen and know and dealt with concerning purplecat, leaves her in my good graces. Hence, if I was in this situation, Id have given her more leeway because of the person I see and know her to be.
If my hide was really chapped, Id have confided in a forum friend via email or PM for advice well before bringing it onto a public board. You have to remember that one simple statement from you (even if YOU didnt mention her by name), is seen by thousands and can hamper purplecat’s business (hence, the slander statement). This isnt ebay so I give everyone the benefit of the doubt. Should they bite me in the butt twice, then I choose not to deal with them further (tho it’s never happened yet).
Anyway, I see both sides, but in this case, patience would have been a welcome addition as well as privacy.
thank you PT and Nam, I appreciate the understanding. I really do try to be someone who’s trustable and in this instance I just needed more than a day or two. I was really in knots over her being unhappy, along with the other stuff going on. Usually I get back to people within a few hours, this was an exception.
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