SHOULD I BE UPSET????

[Mmloda]

purplecat wrote:

You never sent me pics either. I would have liked to seen what you were complaining about. This is the first pics you’ve posted.

I am sorry…That is my mistake I should have sent them to you, I guess I was waiting for you to ask for them…

Marzena

[Pegasi1978]

Personlly, I think you should have waited a little longer for her to respond before taking it to the forum and even then I would have sent an email before airing it in public. Sometimes things come up and people can’t get to their computer every hour of every day.

[Mmloda]

pegasi1978 wrote:

Personlly, I think you should have waited a little longer for her to respond before taking it to the forum and even then I would have sent an email before airing it in public. Sometimes things come up and people can’t get to their computer every hour of every day.

I totally understand where you are coming from…but if you have time to read a PM TWICE…how can you not have time to respond to at least one of them?
Oh and the PM’s I sent were on two different days.
But like I said before this is the first time thsi has ever happend to me with a forum memeber and it all started a week ago or so.

Marzena

[Mmloda]

Phoenix wrote:

Just my .02, there’s a big difference in ommiting the word “mint” and not mentioning a noticable flaw. A fingerprint on the belly shouldn’t be acceptable.
It happens, but it’s up to the artist to make it right.

Thanks Phoenix for understanding where I am coming from….

Marzena

[Purplecat]

the descriptions given made me think that the flaws were very minor. If i had seen photos first, It would have been easier to see what the problem was and I am more then willing to work with you over the issue now that i can see what was wrong. As an artist I’ve always tried to make sure that someone is happy with my work. I’m more than happy to refund you now if you dont mind mailing them back. It will take me a week, possibly two, to refund you fully, although I should be able to send about half within a day. This was handled poorly on both sides, I probably should have pm’d you immediately, but at the same time you should have posted pics to me, not to a public forum. I am sorry for the trouble.

[Leigha]

pegasi1978 wrote:

Personlly, I think you should have waited a little longer for her to respond before taking it to the forum and even then I would have sent an email before airing it in public. Sometimes things come up and people can’t get to their computer every hour of every day.

sent her an email before airing it…like a threat? I dunno, that doesn’t sound like a good idea to me.

and things do come up, at the worst possible time most of the time, but a pm is quick and would have fixed things. ” I need a little time to figure out what we should do. “

[Purplecat]

but that’s the thing, I hadnt refused her the full refund at all. it would not have been a threat, but simply sending me pictures of her complaint.

[Mmloda]

purplecat wrote:

the descriptions given made me think that the flaws were very minor. If i had seen photos first, It would have been easier to see what the problem was and I am more then willing to work with you over the issue now that i can see what was wrong. As an artist I’ve always tried to make sure that someone is happy with my work. I’m more than happy to refund you now if you dont mind mailing them back. It will take me a week, possibly two, to refund you fully, although I should be able to send about half within a day. This was handled poorly on both sides, I probably should have pm’d you immediately, but at the same time you should have posted pics to me, not to a public forum. I am sorry for the trouble.

Thanks Purplecat…I am glad to see that we can resolve this matter… 🙂
I would prefer to get the whole refund all at once tho and I can wait as long as you need to get the money together…which I noticed you said about a week, so I can wait no worries there.

Marzena

[Pegasi1978]

Leigha wrote:

pegasi1978 wrote:

Personlly, I think you should have waited a little longer for her to respond before taking it to the forum and even then I would have sent an email before airing it in public. Sometimes things come up and people can’t get to their computer every hour of every day.

sent her an email before airing it…like a threat? I dunno, that doesn’t sound like a good idea to me.

and things do come up, at the worst possible time most of the time, but a pm is quick and would have fixed things. ” I need a little time to figure out what we should do. “
No not like a threat at all, but try to settle it outside the forum since it was business between the two of them.

[KoishiiKitty]

mmloda wrote:

pegasi1978 wrote:

Personlly, I think you should have waited a little longer for her to respond before taking it to the forum and even then I would have sent an email before airing it in public. Sometimes things come up and people can’t get to their computer every hour of every day.

I totally understand where you are coming from…but if you have time to read a PM TWICE…how can you not have time to respond to at least one of them?
Oh and the PM’s I sent were on two different days.
But like I said before this is the first time thsi has ever happend to me with a forum memeber and it all started a week ago or so.

some times a person needs some time to consider what they read, what has happened, and what to say. it is not always smart to respond to something right away.
She could have pm’d you saying,” i need some time to think.” but she is not obligated too, and it is usualy curtiouse to give some time, even if you see they have read the note. ever wonder what would happen if you could tell if a person has read an email you sent or not?

It it is really crucial to give situations like this some time, to remain calm, and to do your part to try and work things out first. you can’t always expect that some one should ask questions/respnd right away.

regardless of what happend with the comunication between you two, if both of you now understand what happened then try again with working something out.
artists make mistakes with thier pieces all the time.

just remember to be patient and willing to work over the issue.

[KoishiiKitty]

pegasi1978 wrote:

Leigha wrote:

pegasi1978 wrote:

Personlly, I think you should have waited a little longer for her to respond before taking it to the forum and even then I would have sent an email before airing it in public. Sometimes things come up and people can’t get to their computer every hour of every day.

sent her an email before airing it…like a threat? I dunno, that doesn’t sound like a good idea to me.

and things do come up, at the worst possible time most of the time, but a pm is quick and would have fixed things. ” I need a little time to figure out what we should do. “
No not like a threat at all, but try to settle it outside the forum since it was business between the two of them.

I agree with peg. this is not the place for it. there is a lot of things you can try to resolve it first.

[Pegasi1978]

Well said KoishiiKitty.

[Mmloda]

KoishiiKitty wrote:

pegasi1978 wrote:

Leigha wrote:

pegasi1978 wrote:

Personlly, I think you should have waited a little longer for her to respond before taking it to the forum and even then I would have sent an email before airing it in public. Sometimes things come up and people can’t get to their computer every hour of every day.

sent her an email before airing it…like a threat? I dunno, that doesn’t sound like a good idea to me.

and things do come up, at the worst possible time most of the time, but a pm is quick and would have fixed things. ” I need a little time to figure out what we should do. “
No not like a threat at all, but try to settle it outside the forum since it was business between the two of them.

I agree with peg. this is not the place for it. there is a lot of things you can try to resolve it first.

Thanks Koishi..I feel that I did try and that I did give it time… 🙂

Marzena

[dragonmedley]

I just want to add…

While buying and selling, we try to remain as professional as possible. However, since we’re dealing with art and very personal things, it is sometimes very hard to “stay professional”. We get worked up much more easily than if we had bought, let’s say, a book, or something pre-made.

Dealing over the forum, where everyone’s in different time zones and what not, where we’re all attached to our work and what we buy, it’s easy to let emotions take over and to think we’re getting ignored.

Let’s remember something very important: what we buy here is for pleasure. They are not what I call “life-or-death things”, we can wait! So if a problem does arise, PM the person and give him/her time. When in doubt, you can contact a moderator, or a fellow member whom you trust.

People always have very good reasons why they can’t respond right away. Over the Internet, we can’t tell if someone is feeling unwell, or dealing with though things that take precedence over our dear sculptures.

So give it time…

Read my books! Volume 1 and 2 of A Dragon Medley are available now.
http://www.sarahjestin.com/mybooks.htm
I host the feedback lists, which are maintained by drag0nfeathers.
http://www.sarahjestin.com/feedbacklists.htm

[Margaret]

May I add my none-of-my-business .02? Being new to this forum, I have been very impressed by the way you all interact like a family. You offer support in tough times, commiserate, console, congradulate, cheer each other on, buy and trade for each other, tease and insult each other,and, fight and hurt each others’ feelings, just like a real family. I think you know each other maybe better than your biofamilies in some ways, at least you have and share and understand at least one passion in common and have become “spiritual” family. Friends have been defined as the family you choose for yourself. I guess I was surprised that you “didn’t want sympathy” purplecat because to me this seems like the place to get understanding and support,and not pity and judgment, and I was sorry that you didn’t feel you could get that here when I’ve noticed so much love and empathy here and a lot of it coming from you. Please give some back to yourself and let some in too. Families fight and families make up but families stick together! Windstones forever! drgnlvr

[Author]

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