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Please respect our "per customer" limit

Home Forums Windstone Editions Windstone Store Discussion Please respect our "per customer" limit

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  • #855104
    Syn

      We all need to remember that Windstone is a BUSINESS. They have gone overboard to try to be as fair as possible to as many people as possible; but they need to make money in order to STAY in business.

      Do you know of any other business that spends so much time (and time is also money) to keep their customers happy? Any other company would just put their product out there and be done with it … and let the bodies fall where they may.

      #855110

      We all need to remember that Windstone is a BUSINESS. They have gone overboard to try to be as fair as possible to as many people as possible; but they need to make money in order to STAY in business.

      Do you know of any other business that spends so much time (and time is also money) to keep their customers happy? Any other company would just put their product out there and be done with it … and let the bodies fall where they may.

      I agree with you, and I always keep that in mind when I make suggestions (like the 1 per order rule). The thing with this particular product is that they are SO wildly popular with their most loyal customers that no matter what the limit, the WILL sell out and they will sell out fast.

      It is worth it to Windstone (as in, more money for them because of happier, returning customers) to implement these rules in order to allow all of their customers to get a piece of the action. This makes people happy, and makes them more inclined to come back for more!

      So although I agree with you – many companies would not do this for their customers – I had to point this out, and the fact that Windstones are very much a niche product – they’re not Iphones or cutlery, things that any Tom Dick and Harry would think about buying off the street. It is more essential for them to go a little out of their way to make everyone happy than it would be for another company that sells different things.

      I’m not saying this to disagree with you, just to add some perspective as to why they are so willing to go out of their way to make us happy – and they’re darn smart for doing it!

      Commission spots are currently closed! Please message me for details.
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      #855117
      drag0nfeathers
      Participant

        Now I don’t want to open a can of worms here by saying this, but I find it funny how a lot of these “Signifigant others/roommates/whatever” started their accounts at the exact same time the grab bags became a “per customer” item.

        *sigh* Again, I’m not pointing any fingers because personally… I don’t care as much about Unicorns as some other collectors do… (don’t get me wrong, I do like them, but I don’t need an army of them, just a few of my favorites would keep me happy…but I’m rambling now are’t I?) Back on topic, if this happened with Grab Bag Poads (if they ever existed anyway) I’d probably be making a stink over it myself if I thought some people were double dipping by creating additional accounts and I missed out because of someone else getting more then their fair share.

        Got a busted Windstone?
        drag0nfeathersdesign@gmail.com
        *OPEN for repairs*

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        Arc-en-ciel Emperor
        Siphlophis Male Dragon
        Calypso Hatching Empress
        Ivory Moss Sitting Baby Kirin
        Tattoo Mother Kirin
        Emerald Tabby Male Griffin
        Tie Dye + Orion Hatching Royalty
        Indigo Rockfish + Flame Tabby Little Rock Dragons
        Dragon Quail + Obsidian Frost Old Warriors
        Betta Sun Dragon + Male Dragon
        Dreamscape, Orion, Poison Dart, Fireberry, Spangler + Tigerberry Dragons

        #855137
        fatalbeauty
        Participant

          I’m kinda wishing for the two per household now myself after reading this again, it makes me feel like I don’t have a chance when I see people doing multiple orders per household…I’m not having much hope for getting any of the smaller Uni batch at this rate….

          4 things I'm looking for:
          1. Mother Meerkat
          2. production color Sitting Young Oriental dragons to be made in more colors besides VF, Brimstone would be awesome!
          3. Female Griffin – Siamese with White
          4. September Raffle Prize 2022 AHD Male Griffin

          #855140
          Jennifer
          Keymaster

            I’m not saying this to disagree with you, just to add some perspective as to why they are so willing to go out of their way to make us happy – and they’re darn smart for doing it!

            Windstone went to great lengths to please their customers even when their business was booming, they employed dozens of people, money was rollin’, and they easily could ‘afford’ to loose collectors! This is nothing new. It’s just in a new format (online) so it’s easier for the public to see, now.
            They are a family business, and very kind people. I thought this long before I worked for them and will think it for long after I cease work for them! 🙂

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            #855142

            Oh I realize Windstone is incredibly generous as a company and that they would do things for us even if it cost them extra, but I was trying to explain how it’s also very smart in business terms, to keep customers as happy as they do 🙂

            Commission spots are currently closed! Please message me for details.
            Please visit My Webpage to see my art and PYO's that I've done in the past!

            #855141
            drag0nfeathers
            Participant

              I hear you there fatalbeauty. Maybe I should have my b/f start collecting since he has an account too. That was said jokingly, like I said… if he started collecting that would mean Windstone stopped producing statues and started making war miniatures instead 0.o God no, anything but more war miniatures in my house

              Got a busted Windstone?
              drag0nfeathersdesign@gmail.com
              *OPEN for repairs*

              *SEEKING GRAILS*
              Arc-en-ciel Emperor
              Siphlophis Male Dragon
              Calypso Hatching Empress
              Ivory Moss Sitting Baby Kirin
              Tattoo Mother Kirin
              Emerald Tabby Male Griffin
              Tie Dye + Orion Hatching Royalty
              Indigo Rockfish + Flame Tabby Little Rock Dragons
              Dragon Quail + Obsidian Frost Old Warriors
              Betta Sun Dragon + Male Dragon
              Dreamscape, Orion, Poison Dart, Fireberry, Spangler + Tigerberry Dragons

              #855146

              But this wouldn’t be fair to people that don’t have Paypal or people that can’t send instant payments. My paypal account got hacked a couple of months ago, and it’s still a mess…I’ve been calling every day to both their customer service and my bank to get things straightened out and I’m still having problems. So I can only send e-checks right now, which take about a week to process. Or if I didn’t have a paypal account at all, but I have the money and need to send a money order, do I get left out of the pre-order??

              It doesn’t seem as if my idea is going to fly but I was figuring however they accepted payment now would be acceptable for the preorders. I know they accept money orders – is there a time limit as to how soon a person has to send it? I guess I figured if a MO had to be there in, say two weeks then the same would apply for the preorders. If the payment didn’t arrive in a timely fashion then the order would be cancelled. Again I just want to point out that this is merely what I was thinking (when I was trying to figure out if it could even work) and it doesn’t appear as if the idea is at all practical for Windstone to adopt. My emphasis on payment in full was to distinguish it from suggestions in the past about possible preorders with down payments. I just thought that having payments in full would require a lot less tracking and paperwork Susie works hard enough now! I in no way was trying to be unfair to anyone in making the suggestion.

              #855154
              fatalbeauty
              Participant

                I hear you there fatalbeauty. Maybe I should have my b/f start collecting since he has an account too. That was said jokingly, like I said… if he started collecting that would mean Windstone stopped producing statues and started making war miniatures instead 0.o God no, anything but more war miniatures in my house

                bad! *waggles a finger at kiddingly*

                4 things I'm looking for:
                1. Mother Meerkat
                2. production color Sitting Young Oriental dragons to be made in more colors besides VF, Brimstone would be awesome!
                3. Female Griffin – Siamese with White
                4. September Raffle Prize 2022 AHD Male Griffin

                #855182
                chrisherself
                Participant

                  I saw this on another board and had to laugh 😀

                  #855184
                  briteblades
                  Participant

                    I saw this on another board and had to laugh 😀

                    Hahahaha! Too perfect and adorable. <3

                    #855193
                    fatalbeauty
                    Participant

                      I saw this on another board and had to laugh 😀

                      hehe, that’s awesome!

                      4 things I'm looking for:
                      1. Mother Meerkat
                      2. production color Sitting Young Oriental dragons to be made in more colors besides VF, Brimstone would be awesome!
                      3. Female Griffin – Siamese with White
                      4. September Raffle Prize 2022 AHD Male Griffin

                      #855197
                      Arlla
                      Participant

                        For the record, if it was up to me, I would happily do nothing but put eyeballs in Grab Bag Unis. They are my favorite. And I am sick of dragons… they like to get in fights with each other.

                        Now I’m just picturing little dragons squabbling on the eye station table, hang tags flying, dixie cups of eyeballs tossed over…

                        "He that breaks a thing to find out what it is has left the path of wisdom."
                        -J R R Tolkien

                        #855198
                        Pam

                          For the record, if it was up to me, I would happily do nothing but put eyeballs in Grab Bag Unis. They are my favorite. And I am sick of dragons… they like to get in fights with each other.

                          Now I’m just picturing little dragons squabbling on the eye station table, hang tags flying, dixie cups of eyeballs tossed over…

                          *snerk*

                          #855231
                          chrisherself
                          Participant

                            For the record, if it was up to me, I would happily do nothing but put eyeballs in Grab Bag Unis. They are my favorite. And I am sick of dragons… they like to get in fights with each other.

                            Now I’m just picturing little dragons squabbling on the eye station table, hang tags flying, dixie cups of eyeballs tossed over…

                            *snerk*

                            Hahaha!

                            The smaller ones could use a Rock-em-Sock-em Robots ring for their sparring!

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