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Our Shopping Cart has an issue and doesn't want to figure shipping charges – 3-2-16

Home Forums Windstone Editions Windstone Store Discussion Our Shopping Cart has an issue and doesn't want to figure shipping charges – 3-2-16

Viewing 15 posts - 1 through 15 (of 19 total)
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  • #508555
    Susie
    Keymaster

      updated 3-2-16:

      My apologies to anyone trying to place an order who discovers that our shopping cart doesn’t want to compute shipping charges. We will fix this as soon as we can. If you start to place an order and get stuck at the shipping calculations page, please email me (or I might be able to see it and I’ll email you) and I can help with the shipping and send you a paypal invoice so that you may pay for it. Email service@windstoneeditions.com or susie@windstoneeditions.com

      At this time our website may not be sending out email messages – like those for expiration of classified ads – and order status messages – or that you have a new private message waiting for you.

      Or it may be sending multiple messages like that! If you get a whole bunch of emails about something, please let us know.

      We apologize, we’ll get things fixed as soon as we can!

      Our Etsy store is working just fine – many items are for sale there also. Here’s a link: https://www.etsy.com/shop/WindstoneEditions

      #942694

      Thanks for the heads-up! 🙂

      #942709
      Susie
      Keymaster

        If you wish to order something and the order gets stuck at the shipping calculation – I will email you to let you know that we’ll complete the transaction after the shipping calculator has been repaired. Or you may call in or email an order and we’ll do our best to figure things out. susie@windstoneeditions.com

        #942711
        Ela_Hara
        Participant

          I hope your Web Guru can get this issue figured out and fixed quickly for you, Ms Susie! I’m sure it’s a big headache for you guys as well.

          Good Luck!
          Where’s a Luck Dragon when you need one! Or ‘Luke’ The Lucky Llama! 😉

          IN SEARCH OF MY NEXT GRAILS:
          Black Peacock & Butternut Adult Poads
          Kickstarter 'Rainbow Tiger' Bantam Dragon

          *~*~*~* Ela_Hara: The DragonKeeper *~*~*~*
          *** Come visit me on deviantArt at http://ela-hara.deviantart.com

          #942879
          Susie
          Keymaster

            Our shopping cart is still acting up. If you try to order, if I can see it, I’ll send you a message back – we can calculate shipping by hand and send you a paypal invoice. Any orders that come into the store this weekend, I’ll get back to you on Monday. Many apologies for the inconvenience!

            #942938
            Susie
            Keymaster

              We still have a shopping cart problem. If you wish to order, it can be done. If you try to order, it will get stuck calculating shipping – then I can help you finish it up. Our Etsy store is working, but everything isn’t listed in that. And if anyone is a wizard in Drupal (or knows one) please contact us! susie@windstoneeditions.com

              #942952
              Landipan
              Participant

                That stinks that the shopping carts don’t want act right, I’m sure it’s even more frustrating for you guys than us! Hopefully it all gets fixed sooner than later!

                *Formerly meowmix101
                Not currently open for PYO commissions.

                #942985
                Susie
                Keymaster

                  We are working on some changes to the store shopping cart so that we’ll have a working store again – Thank you for your patience!

                  #943011
                  fatalbeauty
                  Participant

                    We are working on some changes to the store shopping cart so that we’ll have a working store again – Thank you for your patience!

                    hopefully it’s soon….*twitches*

                    4 things I'm looking for:
                    1. Mother Meerkat
                    2. production color Sitting Young Oriental dragons to be made in more colors besides VF, Brimstone would be awesome!
                    3. Female Griffin – Siamese with White
                    4. September Raffle Prize 2022 AHD Male Griffin

                    #943012
                    Landipan
                    Participant

                      How soon after the carts are fixed, whenever that may be, will some of the PYOs be restocked? Specifically the Kitsune? >.>

                      *Formerly meowmix101
                      Not currently open for PYO commissions.

                      #943013
                      Falcolf
                      Participant

                        I’m in need of a PYO keeper, hoping those go up soon!

                        Check out my finished artwork at http://falcolf.deviantart.com/ and my sketch/studio blog at http://rosannapbrost.tumblr.com/

                        Excellent!

                        #943026
                        etruscan
                        Participant

                          How soon after the carts are fixed, whenever that may be, will some of the PYOs be restocked? Specifically the Kitsune? >.>

                          You might watch the etsy store as well (a link is under the “Shop” heading on this page). At the moment there are PYO unicorns, kirins, winged wolves, griffins, and kitty griffins for sale through etsy. It is possible that the kitsunes will be restocked there – they were sold through etsy before – and maybe other PYOs.

                          #943027
                          Susie
                          Keymaster

                            The store is being renovated and we hope to have it functioning again soon. When its working, it may have some little things that need ironing out and it will function a little different (hopefully better) so we probably won’t put in anything that will sell like hotcakes until we know it is working right. We are hoping to have it working on Monday – if its not and you desperately need something shipped – please email service@windstoneeditions.com or call 800-982-4464 (the office will be closed during the weekend).

                            None of our out of stock PYO’s are ready to restock at this moment. Some, PYO Dragons and PYO Long Haired Flap Cats, are nearly ready.

                            #943028
                            Betrluk1
                            Participant

                              i am glad this has happened. at the rate grab bags were coming out there was no way my wallet could keep up 😛

                              #943029
                              Ela_Hara
                              Participant

                                i am glad this has happened. at the rate grab bags were coming out there was no way my wallet could keep up 😛

                                LOL! Yes, for us *weak* people this has been a good way to keep up the Will Power! 😉
                                Good thing the Cart was working when the Color Shift Armadillos were out! :love:

                                IN SEARCH OF MY NEXT GRAILS:
                                Black Peacock & Butternut Adult Poads
                                Kickstarter 'Rainbow Tiger' Bantam Dragon

                                *~*~*~* Ela_Hara: The DragonKeeper *~*~*~*
                                *** Come visit me on deviantArt at http://ela-hara.deviantart.com

                              Viewing 15 posts - 1 through 15 (of 19 total)
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