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In my years, Ive only ever bought on eBay and now it comes time Im going to need to be selling on eBay… a lot.
Ive put a couple of things up for sale already but herein lies my problem. It has to do with the formatting of the text description. Ive been told that to add color or make things bold (in other words, manipulate text), that there are buttons and controls a lot like Word documents. Bear in mind, Im a MAC person but I understood what I should be looking for. Probably a lot like my AOL email controls.
However, when I plug in my text info, separating things into paragraphs, etc., and then go to Preview it, it just goes into one big paragraph run on. I have no buttons to manipulate text to color words or make them bold within the description area. I only have a big white box that lets me type in my text. Under it there are 2 links: Preview and Save Draft. Thats it. No helpful buttons.
Anyone run into this problem before and if so, how did you fix it? I dread having to do a Live eBay help but if I cant get the correction here, I think Im gonna have to do that. When some of my other things Im selling will need description details, I dont want the buyer to be daunted by such a huge lump sum paragraph.
Your help is most appreciated! Thanks in advance!
PTHmm, I thought all you had to do is highlight the word or paragraph that you want a different color and then choose the color you want.
There are no buttons for me to choose a color or manipulate text in any way or form.
Get this: I just got off IMing with Live Help @ eBay. They told me that without Internet Explorer, I wouldnt be able to get my text to change at all. Seems eBay doesnt realize that IE for MAC was discontinued in 2005 and as of Jan. 1, 2006, it is no longer supported or available for MACs. Yay 🙄
So then she said perhaps to try to download Firefox but that without Explorer, there was a good chance as a MAC user, I wouldnt be able to get those buttons to appear to make the text appear properly… such as in different paragraphs (Id be happy with just that)!
They were emailing me telling me I should use the Listing Designer to help me. Ah, sorry but that costs fees to do. Plus, it only drops in theme backgrounds and doesnt allow me to customize WORDS anyway. Instead of my lump sum paragraph on a white background, it would be one huge paragraph surrounded by a theme background. That doesnt help me!
Im trying to download Mozilla’s Firefox right now to see what happens. If nothing, I might have to try using my old MAC which does have Explorer’s old version on it (half the time pages dont load and it crashes) to post my listings. Problem with that is ALL my information (including 100s of pix) are on the NEW computer and not the old one 🙄
Urgh! Sorry for the vent but this is just plain stupid in my opinion. It’s like you go 2 steps forward and one step back and while Im a patient person 99% of the time, that 1% is winning out right now. This new MAC is so powerful it could probably contact the presidential red phone and launch missiles… but it cant be compatible with eBay’s narrow ways of browser usage. Pfft! eBay should be as easy as the Windstone Flea Market… PFFT again! I sound like a hissing spitting cat right now! :slaps wrist: Bad Leo!
Bah- if anyone here is a MAC user and knows how to properly post text in the description area on eBay seller forms, please share your wisdom with me. Im currently (and with no problems other than eBay) running on a MAC OSX 10.4.8 using Safari as my main browser (only browser if you dont count AOL which I never do).
Thanks for listening. Time to go bury my head in the sand! :slink slink slink… shuffle… flop:Pfft *#$%@**!
I’m not really sure how to help you other than to suggest if there is someone here on the forum that you trust well enough to pass your eBay log in information along to and get them to edit the auctions. After they were done I would suggest changing the password so you know the account is protected.
Pegasi- yes there are several ppl here I would trust to do that however, 2 things come to mind. One is that the amount of stuff (lifetimes worth of collecting) is being sold and that would be a full time job for them to do.
Second and most importantly is that downloading FireFox as a browser has worked!!!!!!!!!!!!!! YIPPEE YO KAIYAY!!! Ive edited the 3 listings I have up right now and am able to use the text buttons with font, color and my use of hitting return to form paragraphs works!
YEAH!!! So, this topic is off my chest and can be closed! But feel free to chat here if you want too!
Thanks for listening!
PhoenixTears wrote:There are no buttons for me to choose a color or manipulate text in any way or form.
Get this: I just got off IMing with Live Help @ eBay. They told me that without Internet Explorer, I wouldnt be able to get my text to change at all. Seems eBay doesnt realize that IE for MAC was discontinued in 2005 and as of Jan. 1, 2006, it is no longer supported or available for MACs. Yay 🙄
So then she said perhaps to try to download Firefox but that without Explorer, there was a good chance as a MAC user, I wouldnt be able to get those buttons to appear to make the text appear properly… such as in different paragraphs (Id be happy with just that)!
They were emailing me telling me I should use the Listing Designer to help me. Ah, sorry but that costs fees to do. Plus, it only drops in theme backgrounds and doesnt allow me to customize WORDS anyway. Instead of my lump sum paragraph on a white background, it would be one huge paragraph surrounded by a theme background. That doesnt help me!
Im trying to download Mozilla’s Firefox right now to see what happens. If nothing, I might have to try using my old MAC which does have Explorer’s old version on it (half the time pages dont load and it crashes) to post my listings. Problem with that is ALL my information (including 100s of pix) are on the NEW computer and not the old one 🙄
Urgh! Sorry for the vent but this is just plain stupid in my opinion. It’s like you go 2 steps forward and one step back and while Im a patient person 99% of the time, that 1% is winning out right now. This new MAC is so powerful it could probably contact the presidential red phone and launch missiles… but it cant be compatible with eBay’s narrow ways of browser usage. Pfft! eBay should be as easy as the Windstone Flea Market… PFFT again! I sound like a hissing spitting cat right now! :slaps wrist: Bad Leo!
Bah- if anyone here is a MAC user and knows how to properly post text in the description area on eBay seller forms, please share your wisdom with me. Im currently (and with no problems other than eBay) running on a MAC OSX 10.4.8 using Safari as my main browser (only browser if you dont count AOL which I never do).
Thanks for listening. Time to go bury my head in the sand! :slink slink slink… shuffle… flop:Pfft *#$%@**!
Sorry, I just had to laugh at some of this…but it did brighten my day. So glad you were able to get it to work.No problem! Laugh away! We all need laughter in our lives and even if I were still having troubles, if it made you laugh the way it played out on screen, Id know you werent laughing AT me maliciously. So in that respect, it’s all good!
No worries Ski… everyone assumes everyone else has Explorer because it’s how it always use to be. eBay would do themselves better if they did some research on MAC users so we arent left out in the cold.
When I booted up this morning though, my Firefox icon was gone 😯 After some initial panic mode wretching, I hunted down an alias. I still will use my Safari as my browser and only plan to use Firefox for when I list on eBay.
But Im calm now so it’s all OK!
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