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Important! Did all Young Unicorns from last batch arrive safely?

Home Forums Windstone Editions Windstone Store Discussion Important! Did all Young Unicorns from last batch arrive safely?

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  • #503995
    Susie
    Keymaster

      We are having nervous tummys about the packaging for the Young Grab Bag Unicorns. In that last bunch we shipped, 2 were damaged. Did anyone else get a damaged one they haven’t told us about? Have they all arrived at their destinations? Did any seem to be Lucky Unicorns, where the box looked as if they should have been damaged but they weren’t? Please report here! Thanks!

      #858500
      Riversgrace
      Participant

        Susie, I ordered 1, and it got here just fine through UPS.

        #858501

        Hey Susie,

        Mine arrived okay. However, his front hooves were sticking out (the box was kind of thin at the hoof point) and he was half out of his bag. His tail was also exposed on the highest point.

        I remarked to my husband at the time I was surprised he made it okay, but I thought the poor packers were probably just in a rush with all of us frothing at the mouth!

        -kiya

        #858502
        Syn

          Mine came today and were fine. They were UPS, if that makes a difference to you. Are you having a problem with both carriers or just one?

          #858504
          Wampus Dragon
          Participant

            Ours got here fine.

            #858505

            Mine came today and were fine.

            *hyperventilates* Do we get pictures? XD

            Also, as far as the carriers thing.. I’ve been noticing that USPS packages have been handled like trash lately. I’ve gotten a LOT of packages from them that are unreasonably dented and partially crushed. Not sure if people’s damaged unis have been going through USPS or not, but I thought it was worth mentioning.

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            #858506
            Susie
            Keymaster

              The problem their individual boxes. Our new batch doesn’t fit as tightly and we’ve been relying on the tightness to keep them in place – and from the description that kiya gives, that hasn’t been working very well! Generally the probablem is that they are shaped like a little wedge and if dropped on their heads, they move down through the inserts and bump their horns and get horn damage. These guys are so labor intensive we DO NOT want them breaking during travel!

              If you’ve had a damaged or Lucky Unicorn who managed to barely escape with his life, please tell me if the box had numbers stamped on the bottom or the bottom was blank.

              #858507
              Susie
              Keymaster

                Kiya: Was his box the kind with numbers in black ink on the bottom, or no markings at all?

                #858508

                Oh… Um, I don’t know for sure. I traded him. He’ll get to his new home Monday and we can find out then.

                I don’t remember any markings. His horn was fine, it was his bum and feet hangin’ out!

                Also, I remember thinking this was odd when I went to reship him, his outter box was smaller than on other things I’ve gotten – less padding around it. I turned him on his side when I reshipped so the most packing would be between the bigger box and his pokey bits.

                #858509
                drag0nfeathers
                Participant

                  One of mine the horn had come off in transit, but it was as simple as gluing it back in place and it was good as new so I didn’t even mention it.

                  There was no damage at all, just the glue must have come loose.

                  Got a busted Windstone?
                  drag0nfeathersdesign@gmail.com
                  *OPEN for repairs*

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                  #858517
                  Susie
                  Keymaster

                    dragonfeathers – was the horn out of it’s socket or broken off at the base? That is not supposed to happen!

                    #858518
                    littleironhorse
                    Participant

                      Mine have been in customs since the 26th… :~

                      I’ll post back when they get here.

                      #858521
                      drag0nfeathers
                      Participant

                        No no, no damage to the socket at all. The entire horn came out of the predrilled hole on the sculpt. None of the paint was even damaged and the horn still had it’s nub to re-put-the-horn-in-the-hole XD

                        I think it just didnt have enough glue. The horn was loose int he bag basically, but nothing at all had even a scratch on it even though. So it was fine.

                        Got a busted Windstone?
                        drag0nfeathersdesign@gmail.com
                        *OPEN for repairs*

                        *SEEKING GRAILS*
                        Arc-en-ciel Emperor
                        Siphlophis Male Dragon
                        Calypso Hatching Empress
                        Ivory Moss Sitting Baby Kirin
                        Tattoo Mother Kirin
                        Emerald Tabby Male Griffin
                        Tie Dye + Orion Hatching Royalty
                        Indigo Rockfish + Flame Tabby Little Rock Dragons
                        Dragon Quail + Obsidian Frost Old Warriors
                        Betta Sun Dragon + Male Dragon
                        Dreamscape, Orion, Poison Dart, Fireberry, Spangler + Tigerberry Dragons

                        #858524
                        Susie
                        Keymaster

                          Thanks Dragonfeathers! we seem to be getting close to identifying the problem and developing a way to ship the rest of these little boogers without issues. I am SOO sorry to anyone who received one with a problem, and please let me know if you got one that was o.k., but that did something it souldn’t have done(these are teenagers you know) in it’s box.

                          #858525

                          (these are teenagers you know)

                          Rowdy rabble rousers!!

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