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For the last three days when I start up my anti-virus puts up a warning about a Trojan horse it has found. It’s called Small. (something… 😳 I can’t remember) I can’t find anything about it on the anti-virus website and I can’t heal the infection. What can I do to get rid of it?
You can’t I don’t believe. But you should be able to quarentine it in a virus vault or the like. Each program comes with a quarentine usually of some sort. AVG does.
Hope this helps.you can get rid of them MacAfee is free if you have Comcast and it has a Trojan remover on it . Windows defender is a download from Microsoft that is just as good as MacAfee . What ever you do dont download WINDOWS SECURITY CENTER ,its not from micosoft , its a trojan and Spywear virus all in one .. it took me a month to get rid of it all , i got it on mine from looking at Ebaums world a while back . It tricks your computer into thinking its a Microsoft application so keep your fire walls , anti-spam and anti-virus programs up to date . Try the two i mentioned they work well
(I work tech support, and these are the tools I use to rip out malware. Usually they’ll do the trick for me, and I don’t have to break out the rest of my arsenal.)
First question: What is your antivirus product? Make sure it’s properly up-to-date, and that you’ve scanned your whole PC thoroughly. If you run across Antivirus 2008, avoid like the plague, IT IS A VIRUS.
Recommendations on free av products: AVG AntiVirus, Avast!Second: Download a spyware removal product. NOT all AV programs can remove trojans et al – that’s not what they’re designed for.
Recommended: http://www.superantispyware.com/ – Super Anti Spyware, http://www.safer-networking.org/index2.html – Spybot Search and Destroy, http://www.lavasoft.com/products/ad_aware_free.php – AdAware.
Don’t, for the love of little apples, run them all at once – they’ll have competitions about who gets to destroy the malware! Run one at a time, then run the next, etc, until all is gone.I was having some trouble that my Spy Sweeper couldn’t take care of, so my friend recommended Super Anti Spyware free edition, and that took care of the problem right away 🙂
Thank you, I’m trying Spybot-Search&Destroy. My anti-spy ware didn’t find the Trojan so hopefully this works.
Funny thing is it’s AVG that found the Trojan but, it can’t seem to remove it.It seems to have worked. It didn’t list it with the other infections but, I didn’t get the pop up when I re-started my computer.
I didn’t like my old spy ware software so I’ve removed that one and I think I’ll keep Spybot. Really the only reason I kept the other was because they charged themselves to my credit card before the subscription ran out. I was just about to remove it last year and noticed the charge to my Visa. Bad move….. honestly even if it was the best in the world to just charge the credit card without the cardholders agreement? Wow, that takes guts!
Romeodanny wrote:I was just about to remove it last year and noticed the charge to my Visa. Bad move….. honestly even if it was the best in the world to just charge the credit card without the cardholders agreement? Wow, that takes guts!
Actually that’s business as usual for many companies, and it will have said somewhere in the fine print of the contract that they will charge your card for a renewal unless you specifically cancel the service before then.
I recall that when I was looking for a replacement anti-virus programme last year I skipped one of the highly rated ones BECAUSE it had this in its contract.
In general “automatic renewal unless you cancel” means I won’t buy a subscription to something unless they take a check or money order.
My daughter, who doesn’t own a computer yet but is used to having one around and misses being able to just Google something, was caught by one of these scams on her cell-phone. A friend told her if you call a particular number, there is someone paid to sit at a computer and look up stuff for you. The theory was that this is a free service provided by the phone company. My wife and I, on hearing about this, looked at one-another and our mouths dropped.
We found that by calling the number you are actually subscribing to a service. They add to your phone bill a charge of $10.00 a month in perpetuity unless you figure out the not-easy way to cancel it. Assuming you even realise that you are paying for something you didn’t know about.
Most people don’t look too closely at their phone bill; they just pay it. There are thousands of scams like this out there.
I know all about that now. But, at the time it was very annoying. So, I hung onto this service for another year. They couldn’t charge the card this year (the card they had on file was listed as stolen) so I got rid of it, after making sure that they couldn’t charge my card again.
So far this search and destroy is working out for me. I just need to remember to update it. I’m so used to everything updating itself now.
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