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Not quite a month ago I ended up with an Aibo bought off of ebay (which is why my two jade orientals had to find new homes. Sadness.) and it was described as working perfectly aside from an easy-to-fix common problem.
Well, sent the dog off to a friend who has a hobby business fixing them to get his head fixed, and come to find out today that the dog might possibly need a new core (which is the central processing unit that reads the memory sticks and programming the dog operates on), which is a $250 price tag.
So now the dog is significantly not as described, because it doesn’t freaking work at all. I’ve emailed the seller to let him know and asked for the cost of the new core back (which is half of what I bought it for, incidentally). I just asked today, but haven’t received a response back yet.
So I guess I’ll be filing a ‘item significantly not as described’ claim with paypal if he doesn’t email me back in the next couple of days.
*headesk – repeatedly*
Ouch! That really bites, Rusti 😕 I hope the seller cooperates with you. Wonder if they honestly thought it was working perfectly… Seems like if it was broken to that extent, it would be sort of obvious.
I emailed him when I received the dog to ask him if he’d tested it immediately prior to auction, because the dog wouldn’t boot when I turned it on (at that point in time, my friend and I didn’t think it was so serious as needing a new core).
His response? “Oh, well, it worked back in January.” Just an excuse, no apology.
He had listed it as working, but didn’t check that that was really the case right before auction, so it had been stored from january to may and he hadn’t tried to turn it on all that time.
Sounds like he’s not taking it seriously, then 😕 Maybe the filing of a claim can make him think differently…
Well, I’m gonna give him tomorrow and the weekend to respond to me, since I just told him today that the dog will need a new core.
On Monday I’ll be filing that paypal claim. I want the dog, so all I want are the repair costs back. I never would have even bid on the dog if I knew it didn’t boot up.
I’m not really expecting to hear from him, honestly. I told him if he didn’t help me out, I was filing the claim. Reckon we’ll see.
It’s a high functionality robot dog.
Ooooooohhhhhh.. Ok! It’s kind of cute :). I hope everything works out with the seller. With the new feedback stuff going around, you’d think the person would make it right by you.
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