Repair Services Policy Updates

To date I have repaired 32 Windstones since I started doing repairs. Wow, that’s a lot of repairs!

Current repair items in cue:
9 dragons, most of which I am still awaiting arrival.

Repair General Info

Turn around time is approx. 2 days, though some repairs will take longer depending on complexity.

Repair prices are, shipping to and from, with a $3 to $5 increase from initial shipping for the return, due to weight differences.

Repair prices vary, ranging from $10 on up depending on how much rebuilding and detail work is required. Not usually exceeding $35. I will discount repair costs if you wish to have more than one Windstone repaired.

Repairs are done using Apoxie-Sculpt, paint matching done with high quality acrylic paints many are now directly from Windstone for exact factory matches, with Krylon clear finish to seal the work. Eyes, gems and glass globes are protected with Eye Protect both during repair, painting and sealing.

I look forward to fixing your broken treasures, so far it is really fun for me, I’ve been getting to see some really neat sculptures that I haven’t seen before.

I am available for continued repair commissions, I am doing away with repair slots, and making it unlimited, since my turnaround is so quick, nothing will be here long enough to really pile up, so just PM when you need something fixed and I will be happy to work something out.

POLICIES

Name, address, and phone number will be required from now on with the request for repair.

Payment methods accepted:

Personal Checks, Cashier’s Checks, PayPal. Money Orders are not going to be accepted and CC are kinda iffy too, I’d prefer to stick to Personal Checks and PayPal, with PayPal being the prefered payment method.

Payment Deadlines:
Preferably within 10 days of notification of completed repair. However, if more time is needed, just email me, as long as you don’t drop off the face of the planet, I will work with you.

How Repair Fees Break Down, and what they cover:

Repair fees only cover repairs, they do not include shipping to me or back to you.

Breakdown: Your repair fees cover my time, sculpting materials, paint, and other various art supplies, which include brushes, electricity for my airbrush, Eye Protect, Sealer.

Most of the fee involves time, even small repairs take an hour or two, resculpting of fine details and large areas take longer, and this is just the repair, not restoring the color and sealing. Overall repair time per item is roughly 3 to 4 hours overall, with things like the White Dragon Facial repair taking days.

On average I only charge about $15 to $20 on most repairs, so you guys are really getting a good hourly rate, since my day job pays me $10+ an hour, and I am not even charging anywhere near that.

Shipping:

Shipping costs to and from Kyrin’s Lair Repairs, will always be the responsibility of the repaired item’s owner. (It is not included in Repair Fee prices)

I will always only request actual shipping costs, I do not charge you guys for handling or driving to the shipping depot. However, it is very important that you wait to get an actual shipping quote from me before sending payment, since repairs can increase weight and thereby change shipping cost.

Abandonment of Repaired Items:

An item shall be considered abandoned if the owner does not respond when notified of completed repair within 30 days. At which point, Kyrin’s Lair Repairs has the right to charge storage fees, $5 per month prorated. I will not consider anything abandoned unless I hear absolutely nothing from the owner over that 60 day period.

I also want to make it very clear here, I have no wish to keep anyone’s items or charge extra because it sat here forever, so please retrieve your items as soon as you can and keep in touch with me if you have any problems that may prevent or delay your payments. As long as I know what is going on, I have no issues with holding things, communication is the big thing here, keep me in the loop!

Okay, I think that is it. Sorry for the revisions, but a few issues with communications and confusion with policies have come up over the last month or so, so I figured I had better revise this and add a few things.

If you guys have any questions, please PM me.

Thank you so much for trusting me with your treasures.

Kyrin

Here is Laphon’s green mama, this girl is so old, she doesn’t have felt, just a stamp on her base.

She had some chips on her tail and a chip on one of her crest scales. Overall considering her age there wasn’t a lot wrong with her. Mostly just the little chips and that fact that she was very dirty.

Hope you like her Laphon! She’s lovely, and I didn’t think I liked the greens all that much, but this lady changed my mind.

Kyrin

You do wonderful work. 🙂 Such skill! Great job.

Obliterated seemed like a good descriptive word. 🙂

Thanks.

Kyrin

Basically you need to try to match the color underneath the antiquing. It’s kinda a grayish ivory color, then antique over it with a brown-black color. Color matching the gargoyles is probably one of the hardest ones, because they did it in 2 layers.

Kyrin

*SMILE* That was the evil plan.

Kyrin

Go for it. I am enjoying fixing things, it really doesn’t take me very long, and it is so fun to jigsaw all the little bits together again and then restore to original. Just very satisfying for some reason.

Kyrin

bump